Win XP - CD/DVD drives work in safe boot, but not in normal boot
#1
Posted 03 April 2012 - 06:04 PM
#2
Posted 03 April 2012 - 06:19 PM
One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
5. Go to Microsoft's site http://support.micro..._drive_problems and follow the steps.
6. Try the guide at this link http://support.microsoft.com/kb/982116
Thank's to Broni for the instructions
#3
Posted 03 April 2012 - 07:19 PM
#4
Posted 03 April 2012 - 08:18 PM
Can I ask how you determined it is the drive causing the freezing during bootup?However, the DVD drive is still causing the progress bar to freeze during the Windows XP boot, but this may be a problem with that drive itself.
Unless the onboard IDE controller is having a issue I have never heard of the drive itself causing a issue like this.I'd assumed that it was a common problem in XP since two different optical drives had problems,
No problem as it would be related with this topic we can proceed here to continue looking for a resolution.I'll have a closer look at what might be causing the problem with the Optiarc AD-7530A, and if neccessary re-post in the appropriate section. Many thanks for all your assistance to get this far!
Since you stated it has happened with two different drives let me ask is the cdrom drive on it's own connector on the motherboard?
If so you may try to slave it to the main hard drive ( This will only work if you don't have a second drive already connected to the main drive) and then boot the system up with this configuration to see if it still happens. If the drives are both IDE then remember you have to set the main drive as Master and the cdrom drive as a Slave with the jumpers on the back of each drive.
#5
Posted 04 April 2012 - 02:41 AM
I determined that it was the Optiarc AD-7530A DVD/RW drive causing the progress bar to freeze during boot since this only happens with the drive connected. In all other situations with the original CD drive connected, Safe Boot, or PATA drive disabled in BIOS, normal boot is completed fully.Can I ask how you determined it is the drive causing the freezing during bootup?
Maybe I wasn't clear about my initial feeling about it being a Win XP problem: I felt that since there were problems (albeit slightly different symptoms) with two different types of optical drive, the DVD/RW drive was know to be OK beforehand, and both devices apparently worked in Safe Boot mode, that the problem may be some with some OS driver or similar which was running during full boot. I believed that the fact that both drives worked in Safe Boot mode indicated that they were functional, the cable connection was working, and Win XP was loading appropriate drivers.I'd assumed that it was a common problem in XP since two different optical drives had problems
In the Dell GX-620, the optical drive is a low profile laptop style drive, with its own dedicated connector on a ribbon cable. It appears in the BIOS as a PATA device, but there are no other PATA connectors on the motherboard (HD is SATA, one socket only). This means there are no replugging options, and no visible master/slave selection switches on the optical drives, although I wouldn't have thought that this would be a factor since there is only one PATA device present in the GX-620, on a dedicated connector. The fact that uninstalling/reinstalling the IDE ATA/ATAPI Controllers has now led to the TEAC CD drive working moved me on to considering that there may be separate problem with the Optiarc DVD/RW drive, and that was why I thought it might be better re-posted elsewhere. The Optiarc AD-7530A DVD/RW came from an Acer Aspire 9301 laptop which had an overheated graphics chip, but the drive was working before removal (and works in the GX-620 in Safe Boot mode). Thanks for sticking with this, and all the suggestions help!Since you stated it has happened with two different drives let me ask is the cdrom drive on it's own connector on the motherboard?
If so you may try to slave it to the main hard drive ( This will only work if you don't have a second drive already connected to the main drive) and then boot the system up with this configuration to see if it still happens. If the drives are both IDE then remember you have to set the main drive as Master and the cdrom drive as a Slave with the jumpers on the back of each drive.
#6
Posted 04 April 2012 - 03:53 AM
#7
Posted 04 April 2012 - 06:36 AM
Now there is a way to do a Repair Installation but usually a branded OS disk will not contain the option to do this. You would need to borrow a OS installation disk of the same type you have installed. In your case that would be XP Pro with the correct SP on it.
Below I am including those instructions if you would like to try this. This will keep your data and programs safe and only change or replace corrupted files in the OS only.
What I would suggest you do is to Backup your Data Files.
For this I would suggest using a External Hard Drive Enclosure. This will allow you to keep your Important Data safe and Separated from the main system in case of problems. The cost for this kind of Backup System has come down a lot. I would suggest a 500 Gig capacity for your needs. Since you will only be Backing Up Data Files Only this should be sufficient to do that for you. Follow the next two links to see examples of the price you will be looking at.
• HERE
• HERE
I suggest going to Microsofts Backup Tutorial and follow the steps to do a Backup to a External Drive and also it will guide you on how to do a Scheduled Backup even at night.
Another way you can do a Backup is by using DVD’s. This method is just as effective and can be done using the same steps as above.
After the above is done then go on to the next step.
Repair Installation Instructions
· Insert your Windows XP CD in your CD-ROM and then Restart your computer.
· At the first post screen start tapping the Del key to enter System Bios
· Find the Advance Options or Boot Sequence screen.
· You will need to change the boot sequence so that the CDrom is first and the HD is second.
· Press F10 to Save and Exit and then press Enter to accept.
· The system will now reboot
· When the "Press any key to boot from CD" message is displayed on your screen, press a key to start your computer from the Windows XP CD.
· When you see the following message displayed on the Welcome to Setup screen, press ENTER
· To setup Windows XP now, press ENTER.
· At this point an option to press R to enter the Recovery Console is displayed. DO NOT SELECT THIS OPTION.
· On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
· Make sure that your current installation of Windows XP is selected and highlighted in the box, and then press the R key to repair Windows XP.
· Follow the instructions on the screen to complete Setup.
You can also go HERE
to read a step by step tutorial with screenshots.
#8
Posted 04 April 2012 - 07:04 AM
#9
Posted 04 April 2012 - 05:14 PM
#10
Posted 04 April 2012 - 05:25 PM
Click the Start and then Right click My Computer
Select Manage and In the Computer Management window, select Device Manager
In the right pane, click to expand IDE ATA/ATAPI controllers
The click on the + sign next to your CD/DVD drive controller which will most likely be the Secondary Controller
Right click on the drive and select Properties
Click the Advanced Settings tab
In the Transfer Mode box that represents your CD/DVD drive (typically Device 1); open the dropdown menu and select PIO Only
Click OK and exit all windows
Reboot to make sure all settings take affect and then try your cdrom drive. Reply back with your results
#11
Posted 05 April 2012 - 02:48 AM
Attached Files
#12
Posted 05 April 2012 - 04:17 AM
#13
Posted 05 April 2012 - 06:10 AM
Even with my XP I see a brief second or two of just the mouse pointer before the system boots up. How long ecactly is the bootup from turning the system on till you are at your desktop?
How long exactly does the system stop as you say with the mouse pointer?
#14
Posted 05 April 2012 - 08:20 AM
#15
Posted 05 April 2012 - 08:22 AM
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