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computer starts on blue screen and reboots all the time


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#151
Amlak

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Yep, by all means, download those updates. Keep allowing those updates to be downloaded and installed until they're all done. You may have to restart several times for this. If after all this, Service Pack 3 still hasn't been installed, then access the following link to download it manually:

Security Pack 3

Next Step

Once all the updates have been carried out, it's time to install an antivirus to protect your system from viruses and such. If, through the updates, you had Microsoft Security Essentials installed, then you already have an antivirus to rely on. However, if you don't have it installed, then you can download it here:

Microsoft Security Essentials

If you prefer something else, there's Avast:

Avast

There's also Avira:

Avira

All three are light and have good detection rates. So you can choose any one of them. The important thing is that you have one good antivirus ... and only one good antivirus. More than one, and your Windows may have worse issues than before. ;)

And don't forget to update its database to the latest version (whichever antivirus you choose).

Next Step

Hopefully, by now, you have the latest version of Internet Explorer for XP installed (Internet Explorer 8). If, by any chance, you didn't get this through the updates, then grab one here:

Internet Explorer 8

Feel free to download all essentials that you believe you need. If you need help here, let me know.

It's important that you have all essential programs and products up to date. Whether it's Java or whatever Adobe products or plugins you use. Make sure you have them all updated.

Just remember, though, to download from the official sites for such products. If you're not sure where to download whatever it is you wish to download, then please let me know and I'll help out.

When all is done, post here again so we may move on to the next step.
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#152
Maria10

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Hi Amlak,

All updates done... i also downloaded Microsoft Security Essentials, Service Pack 3 updated and Explorer 8...

It feels really good to see it working !!!

Cheers
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#153
Amlak

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Indeed. :)

Before we move on, make sure all .bat files I provided you before are deleted. Those .bat files could be dangerous if run again (although they shouldn't be able to work from within Windows, but still, it's always good to just get rid of them).

Let's focus now on the personal files to be transferred. What are you missing on the desktop and in other personal folders?
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#154
Maria10

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Hey Amlak,

I actually don't need any files from D: drive... I have saved a copy of the important files, through Reatogo. In this case I wouldn't mind removing all D: files including the .bat files.

How do we go about it?

:rolleyes:
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#155
Amlak

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Hey, Maria10. Let's do the following:

Download Easeus Partition Master here.

After the download finishes, run the file that you just downloaded (epm.exe) and let it install the program.

Once the program has been installed, open the program, fully maximize the program's windows by clicking the maximize button at the right top of the window, and take a screenshot of the whole window and attach the screen shot to your reply. You can take a screenshot by pressing the PrintScreen/PrtScrn button located somewhere at the top of your keyboard and using Paste in the Paint program to paste the copied screenshot.
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#156
Maria10

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Hi Amlak,

I have downloaded the program, the only thing i am not being able to upload the screen shot in here.



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#157
Amlak

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I guess you may have to zip it to a zip file first before attaching.

Download WinRAR from here.

Install it, and when done installing, do the following:

Right-click the screenshot file and select Add to archive....

A dialog box should appear.

Set Archive Format to ZIP and then click OK

Now attach the .zip to your next post. :)
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#158
Maria10

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Cool... all done, please see the attachment.

I haven't deleted the.bat files yet... shall i run a search to identify them and delete or we will do it in on go??

Cheers

Attached Files


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#159
Amlak

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If they're all in the D: drive, you don't have to.
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#160
Maria10

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Ok lets eliminate any .bat files...

When i ran a search on my computer (C:,D:) i search for *.bat files and i am getting a number of files on C: but the majority of them are on D: . Is this the best way to identify these files or shall i do anything else instead?

Cheers
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#161
Amlak

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.bat files do not have to have been provided by me personally. Check the filenames and see if they match the ones I sent you before.

I'm submitting my next fix to the expert to be approved as we speak. So give me till later today to get it posted here. Until then, don't use that program you just downloaded at all. It can be a very dangerous program if not used right.
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#162
Maria10

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I have checked and we have none of the files .bat we have been using, i was careful and did change it back to its original extension every time and tried something... but i double checked just to make sure...

Yep i noticed that program can actually mess everything up if you don't know what you are doing... so i wont touch it :wacko:

No worries i will wait for the next set of instructions...

Thanks the computer is working extremely well...:thumbsup:
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#163
Amlak

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Hey, Maria10. Please follow this set of instructions very carefully. One mistake, and it might cost you a reinstallation of Windows this time. The steps are easy to follow, though. So don't panic at all. Just don't be careless, and you'll be fine. ;)

If you feel you got stuck somewhere, and/or have something to ask before going further, please don't hesitate to stop and ask.

Make sure your laptop is fully charged and connected via the power cord to a wall socket. The process of resizing (and possibly moving data if needed) requires that the power is fully on and doesn't turn off all of a sudden. Otherwise, you might just end up with a totally messed up system. Granted there may not be much data moving (if any) in this case. But always be on the safe side, and keep that cord connected!

Having said the above, proceed with the following steps carefully.

  • Open Easeus Partition Master (the program that you just downloaded recently)
  • You should see two partitions listed with one on top of the other (C: and D: Kursad).
  • Highlight the D: Kursad partition by just clicking on it.
  • With the D: Kursad partition highlighted, click the Delete partition menu item to the left. If any prompts pop up, click Yes or OK or whatever to confirm that you wish to delete the partition.
  • It should now indicate that there's unallocated space instead of the D: Kursad partition.
  • Now highlight the C: partition.
  • Click the Resize/Move partition menu item that's to the left.
  • Some dialog box with a form of interactive slider should pop up.
  • Do you see two small circles, one on each side of the slider? Using your touchpad/mouse, drag the right circle to extend the whole C: partition to the very right.
  • If you did it right, there should now be 0 MB of unallocated space after the partition according to that dialog box.
  • Click Ok.
  • Then click the Apply button to confirm all operations suggested.
  • It should restart, or prompt you to restart. So let it restart and carry out the process. If it doesn't restart, and the C: partition has already been extended. Then your job here is basically already done.
  • If it does restart, make sure you don't touch the computer at this point while it's doing its thing. And definitely keep the power fully on by not touching anything that could cause it to turn off.
  • Depending on what it has to do exactly, it may take a while to finish (especially if it ends up moving data around).

Once it's finished and you're back into Windows, check the C: drive and see if it has now been extended and occupying the full size of the drive. Then post here to confirm! :)
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#164
Maria10

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Fantastic job Amlak!!!

Drive C: is now extended and it was very easy.... I have attached a print screen.

I can't thank you enough for recovering my computer, i confess that at some point i thought it wouldn't be possible to have it working again..

Well done and thank you once again !!

Maria10 ;)

Attached Files


Edited by Maria10, 22 June 2012 - 10:08 AM.

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#165
Amlak

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Hey, Maria10. I confess the same thing. But were it not for your curiosity (and patience), we would've resorted to a format and reinstall with a CD I just wasn't sure would've accepted the product key on your laptop. And the expert approving my fixes has been very helpful and given me a few tips at times.

So think of it as a teamwork rather than just one superman who did it all. :P

Just out of curiosity, why is your C: icon that of a USB stick? Was that done on purpose? Or did something go wrong there? If you like it that way, that's fine. Just wanted to be sure.

Also, I'm assuming you'd already transferred all of your files to the C: drive from your backup media (due to the sized of the used space). If that's the case, then that's good.

Depending on whether or not you feel comfortable with having Easeus Partition Master installed on your system, you may either uninstall or just keep it. Either way, I don't think you'll ever use it again for this system. Your call.

Also, be sure you never ever download anything that you're not sure of from a link that you're just not sure of. Download only legal programs and from official sites and avoid the dodgy ones.

Now let me know what you want to have done next before we finish things up.
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