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Saw a blue screen today, not sure what to do next?

Started by melmartin , May 30 2012 02:43 AM

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#1
melmartin

Posted 30 May 2012 - 02:43 AM

Member

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44 posts

Hello! I am a computer novice at best. Today, I saw a blue screen and so I restarted the computer. The blue screen reappeared saying "if this is the first time you have seen this.....etc.."........ and I just chose waited and chose "start windows normally"

I have an Acer small laptop and use it mainly for Internet & MS Word. I read through numerous other posts, but I didn't want to follow any instructions about blue screens improperly in case it might make things worse.

Does anyone have any recommendations/advice/ideas on why the blue screen might have appeared?

Thanks in advance,
Mel