Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

SMART virus


  • This topic is locked This topic is locked

#91
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,591 posts
We are running out of options.

Download the enclosed file.

Save it next to FRST, replacing the existing one.

Run FRST as you did before, except that this time around click on the Fix button and wait.

The tool will make a log in the flashdrive (Fixlog.txt) please post it to your reply.


Try Normal Mode.
  • 0

Advertisements


#92
hknh

hknh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
Attached File  Fixlog.txt   872bytes   511 downloads

it looped back again to the windows recovery screen

when reatogo is up, I can click on my computer and user heidi and see my stuff - there has to be a way around this virus
  • 0

#93
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,591 posts
Try Safe Mode and the Repair Console. Are you still unable to logon with your username?
  • 0

#94
hknh

hknh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
nope
  • 0

#95
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,591 posts
Lets check the configuration data file once again.

Download the enclosed file.

Save it next to FRST, replacing the existing one.

Run FRST as you did before, except that this time around click on the Fix button and wait.

The tool will make a log in the flashdrive (Fixlog.txt) please post it to your reply.
  • 0

#96
hknh

hknh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 05-08-2012 01
Ran by SYSTEM at 2012-08-09 01:40:49 Run:3
Running from D:\

==============================================


========= C:\windows\system32\bcdedit /enum all /v =========


Windows Boot Manager
--------------------
identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795}
device partition=C:
description Windows Boot Manager
locale en-US
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
default {7fdd6ac5-70be-11db-ba26-a0b016378059}
displayorder {7fdd6ac5-70be-11db-ba26-a0b016378059}
toolsdisplayorder {b2721d73-1db4-4c62-bf78-c548a880142d}
timeout 30

Windows Boot Loader
-------------------
identifier {572bcd55-ffa7-11d9-aae0-0007e994107d}
device partition=H:
path \Windows\System32\boot\winload.exe
description Windows Recovery Environment
osdevice partition=H:
systemroot \Windows
resumeobject {7625eb16-04f4-11dc-8eeb-806e6f6e6963}
nx OptIn
detecthal Yes
winpe Yes

Windows Boot Loader
-------------------
identifier {7fdd6ac5-70be-11db-ba26-a0b016378059}
device partition=C:
path \Windows\system32\winload.exe
description Windows Vista
locale en-US
inherit {6efb52bf-1766-41db-a6b3-0ee5eff72bd7}
recoverysequence {572bcd55-ffa7-11d9-aae0-0007e994107d}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {7fdd6ac6-70be-11db-ba26-a0b016378059}
nx OptIn
increaseuserva 2048

Resume from Hibernate
---------------------
identifier {7625eb16-04f4-11dc-8eeb-806e6f6e6963}
device partition=H:
path \Windows\System32\boot\winresume.exe
description Windows Recovery Environment
inherit {1afa9c49-16ab-4a5c-901b-212802da9460}
pae Yes
debugoptionenabled No

Resume from Hibernate
---------------------
identifier {7fdd6ac6-70be-11db-ba26-a0b016378059}
device partition=C:
path \Windows\system32\winresume.exe
description Windows Resume Application
locale en-US
inherit {1afa9c49-16ab-4a5c-901b-212802da9460}
filedevice partition=C:
filepath \hiberfil.sys
pae Yes
debugoptionenabled No

Windows Memory Tester
---------------------
identifier {b2721d73-1db4-4c62-bf78-c548a880142d}
device partition=C:
path \boot\memtest.exe
description Windows Memory Diagnostic
locale en-US
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
badmemoryaccess Yes

Windows Legacy OS Loader
------------------------
identifier {466f5a88-0af2-4f76-9038-095b170dc21c}
device unknown
path \ntldr
description Earlier Version of Windows

EMS Settings
------------
identifier {0ce4991b-e6b3-4b16-b23c-5e0d9250e5d9}
bootems Yes

Debugger Settings
-----------------
identifier {4636856e-540f-4170-a130-a84776f4c654}
debugtype Serial
debugport 1
baudrate 115200

RAM Defects
-----------
identifier {5189b25c-5558-4bf2-bca4-289b11bd29e2}

Global Settings
---------------
identifier {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
inherit {4636856e-540f-4170-a130-a84776f4c654}
{0ce4991b-e6b3-4b16-b23c-5e0d9250e5d9}
{5189b25c-5558-4bf2-bca4-289b11bd29e2}

Boot Loader Settings
--------------------
identifier {6efb52bf-1766-41db-a6b3-0ee5eff72bd7}
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}

Resume Loader Settings
----------------------
identifier {1afa9c49-16ab-4a5c-901b-212802da9460}
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}

========= End of CMD: =========


==== End of Fixlog ====

Attached File  Fixlog.txt   4.37KB   465 downloads
  • 0

#97
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,591 posts
Everything looks as they should.

One last check. Run FRST.

Type the following in the edit box after "Search:".

winload.exe

It then should look like:

Search: winload.exe

Click Search button and post the log (Search.txt) it makes to your reply.
  • 0

#98
hknh

hknh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
I cannot seem to attach the file -
  • 0

#99
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,591 posts
Open the file in Notepad and Copy and Paste its contents in a reply.
  • 0

#100
hknh

hknh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
Farbar Recovery Scan Tool Version: 05-08-2012 01
Ran by SYSTEM at 2012-08-09 02:52:55
Running from D:\

================== Search: "winload.exe" ===================

C:\Windows\winsxs\x86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.0.6002.18005_none_5d12333e69c8ab94\winload.exe
[2009-09-22 17:31] - [2009-04-11 02:33] - 0986600 ____A (Microsoft Corporation) 074DF633D8C15656560F0388AA7F6237

C:\Windows\winsxs\x86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.0.6001.22125_none_5b9fb89785d036a7\winload.exe
[2008-04-09 09:33] - [2008-02-29 03:02] - 0988216 ____A (Microsoft Corporation) B014C9768E1A7E12D7F1EA8B4294EE7E

C:\Windows\winsxs\x86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.0.6001.18027_none_5b181c606cb0c98b\winload.exe
[2008-04-09 09:33] - [2008-02-29 03:11] - 0988216 ____A (Microsoft Corporation) BB82A604FCC5A930696962A27F1C9760

C:\Windows\winsxs\x86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.0.6001.18000_none_5b26ba326ca6e048\winload.exe
[2008-09-11 07:10] - [2008-01-19 03:44] - 0986680 ____A (Microsoft Corporation) 8C5CF5E594B696DEC0B6BC791EB0371A

C:\Windows\winsxs\x86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.0.6000.20782_none_5975998b88dd0157\winload.exe
[2008-04-09 09:32] - [2008-02-14 19:13] - 0944696 ____A (Microsoft Corporation) 651D59AE69715F62D7D7D9F4746B1195

C:\Windows\winsxs\x86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.0.6000.16646_none_591b3d986f9b5725\winload.exe
[2008-04-09 09:32] - [2008-02-14 19:19] - 0944184 ____A (Microsoft Corporation) 2FE80A1F41E18B07FC00C94EC316E164

C:\Windows\winsxs\x86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.0.6002.18005_none_6b24103689ec6965\winload.exe
[2009-09-22 17:31] - [2009-04-11 02:33] - 0986600 ____A (Microsoft Corporation) 074DF633D8C15656560F0388AA7F6237

C:\Windows\winsxs\x86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.0.6001.22125_none_69b1958fa5f3f478\winload.exe
[2008-04-09 09:33] - [2008-02-29 03:02] - 0988216 ____A (Microsoft Corporation) B014C9768E1A7E12D7F1EA8B4294EE7E

C:\Windows\winsxs\x86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.0.6001.18027_none_6929f9588cd4875c\winload.exe
[2008-04-09 09:33] - [2008-02-29 03:11] - 0988216 ____A (Microsoft Corporation) BB82A604FCC5A930696962A27F1C9760

C:\Windows\winsxs\x86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.0.6001.18000_none_6938972a8cca9e19\winload.exe
[2008-09-11 07:10] - [2008-01-19 03:44] - 0986680 ____A (Microsoft Corporation) 8C5CF5E594B696DEC0B6BC791EB0371A

C:\Windows\winsxs\x86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.0.6000.16386_none_6701d52e8fdf8d45\winload.exe
[2006-11-02 04:30] - [2006-11-02 05:52] - 0940648 ____A (Microsoft Corporation) 00D439AB54A9FEB59F94B15C03FF4277

C:\Windows\System32\winload.exe
[2009-09-22 17:31] - [2009-04-11 02:33] - 0986600 ____A (Microsoft Corporation) 074DF633D8C15656560F0388AA7F6237

C:\Windows\System32\Boot\winload.exe
[2009-09-22 17:31] - [2009-04-11 02:33] - 0986600 ____A (Microsoft Corporation) 074DF633D8C15656560F0388AA7F6237

=== End Of Search ===

Attached File  Search.txt   3.13KB   498 downloads
  • 0

Advertisements


#101
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,591 posts
The file seems clear.

Download the enclosed file.

Save it next to FRST, replacing the existing one.

Run FRST as you did before, except that this time around click on the Fix button and wait.

The tool will make a log in the flashdrive (Fixlog.txt) please post it to your reply.
  • 0

#102
hknh

hknh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 05-08-2012 01
Ran by SYSTEM at 2012-08-09 22:28:27 Run:4
Running from D:\

==============================================


========= C:\Windows\System32\BCDEDIT /SET {9dea862c-5cdd-4e70-acc1-f32b344d4795} path \bootmgr =========

The operation completed successfully.

========= End of CMD: =========


========= C:\windows\system32\bcdedit /enum all /v =========


Windows Boot Manager
--------------------
identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795}
device partition=C:
path \bootmgr
description Windows Boot Manager
locale en-US
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
default {7fdd6ac5-70be-11db-ba26-a0b016378059}
displayorder {7fdd6ac5-70be-11db-ba26-a0b016378059}
toolsdisplayorder {b2721d73-1db4-4c62-bf78-c548a880142d}
timeout 30

Windows Boot Loader
-------------------
identifier {572bcd55-ffa7-11d9-aae0-0007e994107d}
device partition=H:
path \Windows\System32\boot\winload.exe
description Windows Recovery Environment
osdevice partition=H:
systemroot \Windows
resumeobject {7625eb16-04f4-11dc-8eeb-806e6f6e6963}
nx OptIn
detecthal Yes
winpe Yes

Windows Boot Loader
-------------------
identifier {7fdd6ac5-70be-11db-ba26-a0b016378059}
device partition=C:
path \Windows\system32\winload.exe
description Windows Vista
locale en-US
inherit {6efb52bf-1766-41db-a6b3-0ee5eff72bd7}
recoverysequence {572bcd55-ffa7-11d9-aae0-0007e994107d}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {7fdd6ac6-70be-11db-ba26-a0b016378059}
nx OptIn
increaseuserva 2048

Resume from Hibernate
---------------------
identifier {7625eb16-04f4-11dc-8eeb-806e6f6e6963}
device partition=H:
path \Windows\System32\boot\winresume.exe
description Windows Recovery Environment
inherit {1afa9c49-16ab-4a5c-901b-212802da9460}
pae Yes
debugoptionenabled No

Resume from Hibernate
---------------------
identifier {7fdd6ac6-70be-11db-ba26-a0b016378059}
device partition=C:
path \Windows\system32\winresume.exe
description Windows Resume Application
locale en-US
inherit {1afa9c49-16ab-4a5c-901b-212802da9460}
filedevice partition=C:
filepath \hiberfil.sys
pae Yes
debugoptionenabled No

Windows Memory Tester
---------------------
identifier {b2721d73-1db4-4c62-bf78-c548a880142d}
device partition=C:
path \boot\memtest.exe
description Windows Memory Diagnostic
locale en-US
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
badmemoryaccess Yes

Windows Legacy OS Loader
------------------------
identifier {466f5a88-0af2-4f76-9038-095b170dc21c}
device unknown
path \ntldr
description Earlier Version of Windows

EMS Settings
------------
identifier {0ce4991b-e6b3-4b16-b23c-5e0d9250e5d9}
bootems Yes

Debugger Settings
-----------------
identifier {4636856e-540f-4170-a130-a84776f4c654}
debugtype Serial
debugport 1
baudrate 115200

RAM Defects
-----------
identifier {5189b25c-5558-4bf2-bca4-289b11bd29e2}

Global Settings
---------------
identifier {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
inherit {4636856e-540f-4170-a130-a84776f4c654}
{0ce4991b-e6b3-4b16-b23c-5e0d9250e5d9}
{5189b25c-5558-4bf2-bca4-289b11bd29e2}

Boot Loader Settings
--------------------
identifier {6efb52bf-1766-41db-a6b3-0ee5eff72bd7}
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}

Resume Loader Settings
----------------------
identifier {1afa9c49-16ab-4a5c-901b-212802da9460}
inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}

========= End of CMD: =========


==== End of Fixlog ====

Attached File  Fixlog.txt   4.59KB   442 downloads
  • 0

#103
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,591 posts
Attempt to boot, let me know the outcome.
  • 0

#104
hknh

hknh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
booted from hard drive and tried to start up normally - it goes to the other user screen - it will not take my username and password
  • 0

#105
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,591 posts
Sorry for the delay. I was reviewing the entire thread and I can't see anything that may help us boot that computer. All seems to indicate that your user account is either corrupted, or files are missing that we are unable to identify by these means.

All I can suggest is to restore the computer to factory settings. If the built-in Recovery option is not available, then you will need to contact the manufacturer for the Recovery CDs.

Sorry that it took so long, but there are times that we just have to fold.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP