[DragonEnvy]

Hi guys! I am having some problems, I just mounted this new computer, and installed some games in it. I did the minidump.zip (Attached) I hope you can help me!

I am having the tcpip.sys (BSOD) every couple of minutes. Usually it happens when I am logged at Steam / Origin.

About the Problems instaling SP1, it installs, and when it's going to configure after restart it gets an error at 10% and then uninstall the files.
It says: ERROR_NOT_FOUND(0x80070490)

I tried to follow the sfc/ scannow tutorial, didn't worked, tried the hotfix, didn't worked... Know I don't know if I format and reinstall or try to find a fix. I want to find a fix, cause I just downloaded 5 12GB games, and I don't want to it again

Thanks!

Attached Files

•  Minidump.rar   185.71KB   89 downloads

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Looks to me like you have a malware infection as the failing module is e1q62x64.sys. Go to the Virus, Spyware, Malware Removal forum, read the first post and follow instructions.

Come back here once you get a clean bill of health if you still have problems.

[Ztruker]

Looks to me like you have a malware infection as the failing module is e1q62x64.sys. Go to the Virus, Spyware, Malware Removal forum, read the first post and follow instructions.

Come back here once you get a clean bill of health if you still have problems.

[DragonEnvy]

Really? But this is my new computer and this is a new SSD, I haven't download anything before the error started to happen. Maybe it's because the Windows is not original and I used software to activate it.

[Ztruker]

The strange naming made me think it was malware, but looking more that seems to be an Intel Ethernet file. See here: BSOD tcpip.sys & e1q62x64.sys

Try updating the network driver.

[DragonEnvy]

Yea, that must be it... I am going to try it in here and send you a reply asap

Thanks for helping

[DragonEnvy]

It seems to be solved the Tcpip.sys as yesterday I played, logged and played (lol) the entire night, and no problems happened.

But about the Sp1, I still can't install it, do you know how to fix this problem?

ERROR_NOT_FOUND(0x80070490)

Is it file related? Can I download this file to try fixing it?

Thanks!

[DragonEnvy]

Finally, Thanks for helping me, I got the solution!

In this website show exactly what you have to do, if there is one or more fails you got to correct it all : http://beerpla.net/2...1-installation/

Thanks!

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Can put this topic as Solved

Edited by DragonEnvy, 16 July 2012 - 04:54 PM.

[Ztruker]

Excellent find. I added that one to my tips collection. Thanks for telling me about it.