[kenbarber]

i have windows 7. a while back i started getting white space where flash should be running or blank black space. happened in firfox first. now after a couple of months the same thing has occured in IE. the only browser i have that still runs flash plAyer is google chrome. relativly new computer;
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KENNETH-HP
System Manufacturer Hewlett-Packard
System Model p7-1010
System Type x64-based PC
Processor AMD Athlon™ II X4 645 Processor, 3100 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 6.07, 5/4/2011
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Kenneth-HP\Kenneth
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.75 GB
Available Physical Memory 3.31 GB
Total Virtual Memory 11.5 GB
Available Virtual Memory 9.02 GB
Page File Space 5.75 GB
Page File C:\pagefile.sys

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Hi, I have moved your thread here from the Windows 8 forum.

Is the problem still happening? Are you running the latest version of Flash player? If not, update and report back. Otherwise try completely uninstalling and reinstalling it, and report back.

Cheers

Troy

[Troy]

Hi, I have moved your thread here from the Windows 8 forum.

Is the problem still happening? Are you running the latest version of Flash player? If not, update and report back. Otherwise try completely uninstalling and reinstalling it, and report back.

Cheers

Troy

[rshaffer61]

You can test and see what version flash you have by going HERE. Just follow the steps and if you need a newer version it will help you install it. If no joy do as Troy suggested and uninstall Flash completely and then install the newest version.