[LaughinWater]

I am having a few problems with my computer and I am hoping that someone can help me with it...I was given my pc as a gift. My mother bought it for me from a pawn shop and since right after I got it it has been having a blue screen error once in a while and it will shut itself down quite often and anytime I have gotten a blue screen error it has been right after the computer had just shut itself off. The battery went bad and I had to take it out and plug in to an outlet as I haven't gotten a replacement yet but I wouldn't think that is why I am having so many issues. I am also having problems with dropping my internet signal and having very slow internet and I thought it was just my internet but my neighbors let me get on theirs and it was still slower that it should be yet my computer itself is not that slow. I would appreciate any tips or help you can give as I hear that these are all common problems. Here is my computer info:

Windows edition_________________________________________________
Windows Vista™ Home Premium
Copyright © 2007 Microsoft Corporation. All rights reserved.
Service Pack 2

System___________________________________________________________
Manufacturer: Hewlett-Packard
Model: HP G60 Notebook PC
Processor: AMD Athlon Dual-Core QL-62 2.00 GHz
Memory (RAM): 3.00 GB
System type: 32-bit Operating System
Tablet PC functionality: Available

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Disable the IP Helper service:

1. Hold the Windows key and type R, enter "services.msc" (without the quotes) and press Enter

2. Scroll down to the IP Helper service, right click on it and select Properties
3. In the dropdown box that says "Automatic" or "Manual", set it to Disabled and then click on "Apply"
4. Then click on "Stop" to stop the service from running in the current session.
5. Click OK to exit the dialog

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

netsh int ipv4 reset reset.log


nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit



Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



Ancillary Function Driver for Winsock
Net BT
Http
Net Io Legacy Support Driver
Tcp/ip Protical Driver
Tcp/ip Registry Compatibility
NSI proxy Service

Each of these files will request a reboot after uninstall wait until the last one to reboot.

Go here and set your hosts files back to default.(run the fix it as admin)
http://support.microsoft.com/kb/972034


Go here and download the internet repair tool then run it as admin and then check the boxes in the shot below hit GO. After that then reboot and see below.
http://majorgeeks.co...3f942b034a8b48c



Please Disable/uncheck Ipv6

Hit start
Control Panel
NetWork & Sharing Center
Manage Network Connections
Right Click Your Connection
Select Properties
Un-Check Ipv6
Select ok

Now reboot and check your issue.

[rockmilk]

Disable the IP Helper service:

1. Hold the Windows key and type R, enter "services.msc" (without the quotes) and press Enter

2. Scroll down to the IP Helper service, right click on it and select Properties
3. In the dropdown box that says "Automatic" or "Manual", set it to Disabled and then click on "Apply"
4. Then click on "Stop" to stop the service from running in the current session.
5. Click OK to exit the dialog

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

netsh int ipv4 reset reset.log


nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit



Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



Ancillary Function Driver for Winsock
Net BT
Http
Net Io Legacy Support Driver
Tcp/ip Protical Driver
Tcp/ip Registry Compatibility
NSI proxy Service

Each of these files will request a reboot after uninstall wait until the last one to reboot.

Go here and set your hosts files back to default.(run the fix it as admin)
http://support.microsoft.com/kb/972034


Go here and download the internet repair tool then run it as admin and then check the boxes in the shot below hit GO. After that then reboot and see below.
http://majorgeeks.co...3f942b034a8b48c



Please Disable/uncheck Ipv6

Hit start
Control Panel
NetWork & Sharing Center
Manage Network Connections
Right Click Your Connection
Select Properties
Un-Check Ipv6
Select ok

Now reboot and check your issue.

[rockmilk]

Also as far as the bluescreen issues go see below.

Download BLUESCREENVIEW and install and run it to read the dump files created by windows.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.




What kind of computer do you have exactly??Example Compaq presario c700


Download CCLEANER


Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.









Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.

Run sfc /scannow also run chkdsk /r Links explaining below.




chkdsk /r

sfc /scannow


PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED!!

I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!

Edited by rockmilk, 05 August 2012 - 12:12 PM.

[LaughinWater]

Thank you very much for all your help with my internet issues, your advice has helped alot!

[rockmilk]

Thank you very much for all your help with my internet issues, your advice has helped alot!

I am assuming your internet is running better.






Now on to the next step for the bluescreen issues. Please get me the requested logs .

[LaughinWater]

I will be sending all requested info as you requested inside of your original reply to me (in red)...thanks again for helping and I apologize for it taking so long for me to get back to you but a few of the scans took quite a long time...

Also as far as the bluescreen issues go see below.

Download BLUESCREENVIEW and install and run it to read the dump files created by windows.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.


BSOD.txt
==================================================
Dump File : Mini072912-01.dmp
Crash Time : 7/29/2012 9:41:51 PM
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x96399850
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x00100528




Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdabf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdabf
Stack Address 1 : ntkrnlpa.exe+28d94b
Stack Address 2 : ntkrnlpa.exe+2dce41
Stack Address 3 : ntkrnlpa.exe+17941d
Computer Name :
Full Path : C:\Windows\Minidump\Mini072912-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,072
==================================================


==================================================
Dump File : Mini072412-01.dmp
Crash Time : 7/24/2012 11:57:19 PM
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x965c6268
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x00100528
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdabf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdabf
Stack Address 1 : ntkrnlpa.exe+28d94b
Stack Address 2 : ntkrnlpa.exe+2dce41
Stack Address 3 : ntkrnlpa.exe+17941d
Computer Name :
Full Path : C:\Windows\Minidump\Mini072412-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,072
==================================================


==================================================
Dump File : Mini071312-01.dmp
Crash Time : 7/13/2012 1:14:15 AM
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8b400080
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x00100528
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdabf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdabf
Stack Address 1 : ntkrnlpa.exe+28d94b
Stack Address 2 : ntkrnlpa.exe+2dce41
Stack Address 3 : ntkrnlpa.exe+17941d
Computer Name :
Full Path : C:\Windows\Minidump\Mini071312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,072
==================================================


==================================================
Dump File : Mini070212-01.dmp
Crash Time : 7/2/2012 7:46:45 PM
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x80ecc3f8
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x00100528
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdabf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdabf
Stack Address 1 : ntkrnlpa.exe+28d94b
Stack Address 2 : ntkrnlpa.exe+2dce41
Stack Address 3 : ntkrnlpa.exe+17941d
Computer Name :
Full Path : C:\Windows\Minidump\Mini070212-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,072
==================================================


==================================================
Dump File : Mini062012-01.dmp
Crash Time : 6/20/2012 10:11:04 PM
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8ecb9a88
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x00100528
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdabf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdabf
Stack Address 1 : ntkrnlpa.exe+28d94b
Stack Address 2 : ntkrnlpa.exe+2dce41
Stack Address 3 : ntkrnlpa.exe+17941d
Computer Name :
Full Path : C:\Windows\Minidump\Mini062012-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,072
==================================================


==================================================
Dump File : Mini042412-01.dmp
Crash Time : 4/24/2012 1:40:42 PM
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8cc40c50
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x00100528
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+28d9b7
Stack Address 2 : ntkrnlpa.exe+2dce41
Stack Address 3 : ntkrnlpa.exe+17941f
Computer Name :
Full Path : C:\Windows\Minidump\Mini042412-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,072
==================================================


==================================================
Dump File : Mini040312-01.dmp
Crash Time : 4/3/2012 1:52:23 PM
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x90d06cb8
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x00100528
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+28d91f
Stack Address 2 : ntkrnlpa.exe+2dce41
Stack Address 3 : ntkrnlpa.exe+17941d
Computer Name :
Full Path : C:\Windows\Minidump\Mini040312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,072
==================================================
Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.

Antivirus programs that have been installed since I have had this computer are Norton Internet Security and AVG Free Home Edition but before that I do not know and have not seen anything that would lead me to believe that any were still on here.


What kind of computer do you have exactly??Example Compaq presario c700

My computer is an HP G60 Notebook PC

Download CCLEANER


Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


startup.txt
==================================================




Yes HKCU:Run Google Update "C:\Users\New User\AppData\Local\Google\Update\GoogleUpdate.exe" /c
Yes HKCU:Run MyWebSearch Email Plugin C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
Yes HKCU:Run igndlm.exe C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
Yes HKCU:Run ehTray.exe C:\Windows\ehome\ehTray.exe
Yes HKCU:Run Facebook Update "C:\Users\New User\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
Yes HKCU:Run Xvid C:\Program Files\Xvid\CheckUpdate.exe
Yes HKCU:Run Akamai NetSession Interface "C:\Users\New User\AppData\Local\Akamai\netsession_win.exe"
Yes HKCU:Run SearchEngineProtection C:\Program Files\Gamesbar\SearchEngineProtection.exe
Yes HKCU:Run Screenshot Studio "C:\Program Files\Screenshot Studio\sstudio.exe"
Yes HKCU:Run MobileDocuments C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
Yes HKCU:Run WMPNSCFG C:\Program Files\Windows Media Player\WMPNSCFG.exe
Yes HKLM:Run SynTPEnh C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Yes HKLM:Run QPService "C:\Program Files\HP\QuickPlay\QPService.exe"
Yes HKLM:Run UpdateLBPShortCut "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
Yes HKLM:Run UpdatePSTShortCut "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
Yes HKLM:Run Windows Defender %ProgramFiles%\Windows Defender\MSASCui.exe -hide
Yes HKLM:Run QlbCtrl.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
Yes HKLM:Run UpdateP2GoShortCut "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
Yes HKLM:Run UpdatePDIRShortCut "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
Yes HKLM:Run HP Health Check Scheduler c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
Yes HKLM:Run hpWirelessAssistant C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
Yes HKLM:Run BabylonToolbar "C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.19.1\BabylonToolbarsrv.exe" /md I
Yes HKLM:Run Babylon Client C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
Yes HKLM:Run HP Software Update C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
Yes HKLM:Run AdobeAAMUpdater-1.0 "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
Yes HKLM:Run SwitchBoard C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
Yes HKLM:Run AdobeCS5ServiceManager "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
Yes HKLM:Run My Web Search Bar Search Scope Monitor "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
Yes HKLM:Run MyWebSearch Email Plugin C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
Yes HKLM:Run AppleSyncNotifier C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
Yes HKLM:Run UCam_Menu "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
Yes HKLM:Run AdobeCS5.5ServiceManager "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
Yes HKLM:Run DivXUpdate "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
Yes HKLM:Run APSDaemon "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes HKLM:Run Adobe ARM "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run vProt "C:\Program Files\AVG Secure Search\vprot.exe"
Yes HKLM:Run ApnUpdater "C:\Program Files\Ask.com\Updater\Updater.exe"
Yes HKLM:Run HostManager C:\Program Files\Common Files\AOL\1332473441\ee\AOLSoftware.exe
Yes HKLM:Run iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
Yes HKLM:Run QuickTime Task "C:\Program Files\QuickTime\QTTask.exe" -atboottime
Yes HKLM:Run TkBellExe "c:\program files\real\realplayer\Update\realsched.exe" -osboot
Yes HKLM:Run SunJavaUpdateSched "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run AVG_TRAY "C:\Program Files\AVG\AVG2012\avgtray.exe"
Yes IE Extension Messenger Companion (Ctrl+Shift+C) C:\Program Files\Windows Live\Companion\companioncore.dll
Yes IE Extension Blog This C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
Yes IE Extension Send to OneNote C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
Yes IE Extension AVG Do Not Track C:\Program Files\AVG\AVG2012\avgdtiex.dll
Yes IE Extension Research
Yes IE Extension
No IE Extension Translate this web page with Babylon
No IE Helper MyWebSearch Search Assistant BHO C:\Program Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
Yes IE Helper Yahoo! Toolbar Helper C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
No IE Helper mwsBar BHO C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
No IE Helper Shareaza Web Download Hook C:\Program Files\Shareaza\RazaWebHook32.dll
Yes IE Helper Adobe PDF Link Helper C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
No IE Helper CescrtHlpr Object C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.19.1\bh\BabylonToolbar.dll
Yes IE Helper RealPlayer Download and Record Plugin for Internet Explorer C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
Yes IE Helper AVG Do Not Track C:\Program Files\AVG\AVG2012\avgdtiex.dll
Yes IE Helper DivX Plus Web Player HTML5 <video> C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
Yes IE Helper AVG Safe Search C:\Program Files\AVG\AVG2012\avgssie.dll
Yes IE Helper AOL Toolbar Loader C:\Program Files\AOL Toolbar\aoltb.dll
Yes IE Helper Norton Identity Protection C:\Program Files\Norton Internet Security\Engine\19.7.1.5\coIEPlg.dll
Yes IE Helper Norton Vulnerability Protection C:\Program Files\Norton Internet Security\Engine\19.7.1.5\IPS\IPSBHO.DLL
Yes IE Helper Incredibar.com Helper Object C:\Program Files\Incredibar.com\incredibar\1.5.3.27\bh\incredibar.dll
Yes IE Helper Java™ Plug-In SSV Helper C:\Program Files\Java\jre6\bin\ssv.dll
Yes IE Helper IEHlprObj Class C:\Program Files\Pogo Games\iWinGamesHookIE.dll
Yes IE Helper Windows Live ID Sign-in Helper C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
Yes IE Helper AVG Security Toolbar C:\Program Files\AVG Secure Search\12.1.0.20\AVG Secure Search_toolbar.dll
No IE Helper Babylon IE plugin C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
Yes IE Helper Windows Live Messenger Companion Helper C:\Program Files\Windows Live\Companion\companioncore.dll
Yes IE Helper GamesBarBHO Class C:\Program Files\GamesBar\2.0.1.82\oberontb.dll
No IE Helper Microsoft Live Search Toolbar Helper c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
Yes IE Helper Ask Toolbar C:\Program Files\Ask.com\GenericAskToolbar.dll
Yes IE Helper Java™ Plug-In 2 SSV Helper C:\Program Files\Java\jre6\bin\jp2ssv.dll
No IE Helper SingleInstance Class C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
No IE Toolbar Microsoft Live Search Toolbar c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
No IE Toolbar Babylon Toolbar C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.19.1\BabylonToolbarTlbr.dll
Yes IE Toolbar Yahoo! Toolbar C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
No IE Toolbar My Web Search C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
No IE Toolbar Mp3Tube Toolbar "C:\Program Files\Mp3Tube Toolbar\mp3tubetb.dll"
Yes IE Toolbar AVG Security Toolbar C:\Program Files\AVG Secure Search\12.1.0.20\AVG Secure Search_toolbar.dll
Yes IE Toolbar Ask Toolbar C:\Program Files\Ask.com\GenericAskToolbar.dll
Yes IE Toolbar Incredibar Toolbar C:\Program Files\Incredibar.com\incredibar\1.5.3.27\incredibarTlbr.dll
Yes IE Toolbar AOL Toolbar C:\Program Files\AOL Toolbar\aoltb.dll
Yes IE Toolbar Norton Toolbar C:\Program Files\Norton Internet Security\Engine\19.7.1.5\coIEPlg.dll
Yes Startup Common Snapfish Media Detector.lnk C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
Yes Startup User OneNote 2007 Screen Clipper and Launcher.lnk C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
==================================================
Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.






Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.









Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.


MiniToolBox by Farbar Version: 23-07-2012
Ran by New User (administrator) on 05-08-2012 at 16:44:09
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************


========================= Flush DNS: ===================================


Windows IP Configuration


Successfully flushed the DNS Resolver Cache.


=========================== Installed Programs ============================


Update for Microsoft Office 2007 (KB2508958)
9: The Dark Side (remove only)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.2)
Adobe AIR (Version: 3.2.0.2070)
Adobe Community Help (Version: 3.5.23)
Adobe Download Assistant (Version: 1.0.5)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.270)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Photoshop CS5.1 (Version: 12.1)
Adobe Photoshop Elements 7.0 (Version: 7.0)
Adobe Photoshop Elements 7.0 (Version: 7.0.0.3)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Adobe Shockwave Player (Version: 11.0)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
Advanced Photo Editor
Agricultural Simulator 2011
AIM 7
Akamai NetSession Interface Service
Animal Genius (Version: 2.2.0.97)
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.1.116)
Apple Software Update (Version: 2.1.3.127)
Art of Murder: Cards of Destiny
Art of Murder: Hunt for the Puppeteer
Asamis Sushi Shop
Ask Toolbar (Version: 1.14.1.0)
Ask Toolbar Updater (Version: 1.2.0.20007)
Atheros Driver Installation Program (Version: 5.2)
Atlantic Quest (Version: 2.2.0.97)
Audacity 1.2.6
Avenue Flo: Special Delivery
AVG 2012 (Version: 12.0.1913)
AVG 2012 (Version: 12.0.2197)
AVG 2012 (Version: 12.0.2437)
AVG 2012 (Version: 2012.0.2197)
AVG PC Tuneup (Version: 10.0.0.27)
Babylon
Babylon toolbar
Bamboo
Beadz Games 1.0 (Version: 1.0)
Bee Garden (Version: 2.2.0.95)
Big Fish Games: Game Manager (Version: 3.0.1.60)
Blood and Ruby
Blue Madonna: A Carol Reed Mystery (Version: 2.2.0.97)
Bonjour (Version: 3.0.0.10)
Book of Desires
Cake Mania - Lights Camera Action
CCleaner (Version: 3.13)
Celtic Lore: Sidhe Hills (Version: 2.2.0.98)
Chronicles of Albian (Version: 2.2.0.95)
Chronicles of Mystery: Tree of Life
Cisco EAP-FAST Module (Version: 2.1.6)
Cisco LEAP Module (Version: 1.0.12)
Cisco PEAP Module (Version: 1.0.13)
Color Efex Pro 3.0 Wacom Edition 3 (Version: 3.0.0.1)
Committed: The Mystery at Shady Pines Premium Edition (Version: 2.2.0.98)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant HD Audio (Version: 4.58.1.0)
Cooking Academy 3
CSI: NY - The Game &reg;
Curse at Twilight: Thief of Souls Collector's Edition
CyberLink DVD Suite (Version: 6.0.2203)
CyberLink YouCam (Version: 2.0.2029)
D3DX10 (Version: 15.4.2368.0902)
Dark Strokes: Sins of the Fathers (remove only)
Dark Strokes: Sins of the Fathers Collector's Edition
Dead Hungry Diner
Death at Fairing Point: A Dana Knightstone Novel
Delicious: Emily's True Love Premium Edition (Version: 2.2.0.98)
DivX Setup (Version: 2.6.1.5)
Doggie Dash (Version: 2.2.0.97)
Download Manager 2.3.10 (Version: 2.3.10)
Download Updater (AOL LLC)
Dress Up Rush (Version: 2.2.0.95)
EnglishHarbour Casino (Version: 1.00.0000)
Epic Adventures: Cursed Onboard (Version: 2.2.0.99)
ESU for Microsoft Vista (Version: 1.0.0)
F.A.C.E.S. Collector's Edition
Fab Fashion (Version: 2.2.0.95)
Facebook Video Calling 1.2.0.159 (Version: 1.2.159)
Fairy Maids
Fashion Fits! (Version: 2.2.0.95)
Fear for Sale: Sunnyvale Story (Version: 1.0.0.0)
Flixster Collections (Version: 1.0.76)
FLV Blaster v5.9.0 (Version: 5.9.0)
FrostWire 5.3.2 (Version: 5.3.2.0)
FunPark Beach Blast (Version: 2.2.0.95)
GamesBar 2.0.1.82 (Version: 2.0.1.82)
Gardenscapes: Mansion Makeover Collector's Edition (remove only)
Ghost Encounters: Deadwood (remove only)
Ghost Towns: The Cats of Ulthar (remove only)
Ghostbusters ™: The Video Game (Version: 1.00.0000)
GIMP 2.6.11 (Version: 2.6.11)
Google Chrome (Version: 21.0.1180.60)
Google Earth (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.115)
GraphicView 32
Haunted Domains (Version: 2.2.0.95)
Haunted Halls: Green Hills Sanitarium Collector's Edition
HDAUDIO Soft Data Fax Modem with SmartCP
Hodgepodge Hollow: A Potions Primer (Version: 2.2.0.97)
Hotdog Hotshot (remove only)
Hotel Dash 2: Lost Luxuries (Version: 2.2.0.98)
House of 1000 Doors (remove only)
House of 1000 Doors: The Palm of Zoroaster Collector's Edition (remove only)
House, MD (Version: 2.2.0.97)
HP Active Support Library (Version: 3.1.9.1)
HP Customer Experience Enhancements (Version: 5.7.0.2664)
HP Doc Viewer (Version: 1.03.0001)
HP DVD Play 3.7 (Version: 3.7.0.5723)
HP Games (Version: 1.0.3.0)
HP Help and Support (Version: 2.1.1.0)
HP Quick Launch Buttons 6.40 H2 (Version: 6.40 H2)
HP Total Care Advisor (Version: 2.4.4941.2798)
HP Update (Version: 5.003.001.001)
HP User Guides 0118 (Version: 1.00.0000)
HP Wireless Assistant (Version: 3.00 K2)
HPAsset component for HP Active Support Library (Version: 3.0.0.7)
HPNetworkAssistant (Version: 1.1.70)
HPTCSSetup (Version: 1.1.1963.2799)
Hunting Unlimited 2011 (Version: 2.2.0.95)
I SPY Spooky Mansion (Version: 2.2.0.97)
I SPY Treasure Hunt (Version: 2.2.0.97)
Ice Cream Craze - Tycoon Takeover (Version: 2.2.0.95)
iCloud (Version: 1.1.0.40)
Imikimi Plugin
Immortal Lovers (remove only)
Incredibar Toolbar on IE and Chrome
Inspector Magnusson: Murder on the Titanic (remove only)
IspAssistant-Mp3Tube
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 33 (Version: 6.0.330)
Java™ 6 Update 7 (Version: 1.6.0.70)
Jet Set Go
Jig Words (Version: 2.2.0.95)
Jigsaw World (Version: 2.2.0.98)
Juice Mania (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Juno Preloader (Version: 1.0.0)
Kodak DIGITAL ROC Professional Plug-In (Version: 2.1.0)
LabelPrint (Version: 2.5.0926)
LAME v3.98.3 for Audacity
Letters from Nowhere (Version: 2.2.0.97)
Lilly Wu and the Terra Cotta Mystery (Version: 2.2.0.95)
Macromedia Shockwave Player
Margrave Manor 2 - The Lost Ship (Version: 2.2.0.95)
Mata Hari (Version: 2.2.0.97)
Matchmaker - Joining Hearts (Version: 2.2.0.97)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Digital Image Library 9 - Blocker (Version: 9.00.0000)
Microsoft Digital Image Standard 2006 (Version: 11.0.0422)
Microsoft Digital Image Standard 2006 Editor (Version: 11.0.0422)
Microsoft Digital Image Standard 2006 Library (Version: 11.0.0422)
Microsoft Encarta Encyclopedia Standard 2006 (Version: 2006)
Microsoft Live Search Toolbar (Version: 3.0.541.0)
Microsoft Money 2006 (Version: 15)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
[color="#ff0000"]Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)[/color]
[color="#ff0000"]Microsoft Streets & Trips 2006 (Version: 13.00.09.0200)[/color]
[color="#ff0000"]Microsoft VC9 runtime libraries (Version: 1.0.0)[/color]
[size="4"][color="#ff0000"]Microsoft VC9 runtime libraries (Version: 2.0.0)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Works (Version: 08.05.0818)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Works (Version: 9.7.0621)[/color][/size]
[size="4"][color="#ff0000"]Microsoft Works Suite 2006 Setup Launcher[/color][/size]
[size="4"][color="#ff0000"]Microsoft Works Suite Add-in for Microsoft Word (Version: 8.0.0.0000)[/color][/size]
[size="4"][color="#ff0000"]Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)[/color][/size]
[size="4"][color="#ff0000"]Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)[/color][/size]
[size="4"][color="#ff0000"]Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)[/color][/size]
[size="4"][color="#ff0000"]Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)[/color][/size]
[size="4"][color="#ff0000"]Microsoft_VC90_ATL_x86 (Version: 1.00.0000)[/color][/size]
[size="4"][color="#ff0000"]Microsoft_VC90_CRT_x86 (Version: 1.00.0000)[/color][/size]
[size="4"][color="#ff0000"]Microsoft_VC90_MFC_x86 (Version: 1.00.0000)[/color][/size]
[size="4"][color="#ff0000"]Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)[/color][/size]
[size="4"][color="#ff0000"]Midnight Mysteries Haunted Houdini (remove only)[/color][/size]
[size="4"][color="#ff0000"]Midnight Mysteries: Devil on the Mississippi (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]MobileMe Control Panel (Version: 3.1.8.0)[/color][/size]
[size="4"][color="#ff0000"]Mozilla Firefox 10.0.2 (x86 en-US) (Version: 10.0.2)[/color][/size]
[size="4"][color="#ff0000"]MSVCRT (Version: 15.4.2862.0708)[/color][/size]
[size="4"][color="#ff0000"]MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)[/color][/size]
[size="4"][color="#ff0000"]MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)[/color][/size]
[size="4"][color="#ff0000"]muvee Reveal (Version: 7.0.35.6951)[/color][/size]
[size="4"][color="#ff0000"]My Farm Life (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]My Web Search (Webfetti)[/color][/size]
[size="4"][color="#ff0000"]Mystery Case Files &reg;: 13th Skull ™[/color][/size]
[size="4"][color="#ff0000"]Mystery of Mortlake Mansion (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]Mystery P.I. - Curious Case of Counterfeit Cove (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]Mystic Palace[/color][/size]
[size="4"][color="#ff0000"]Nancy Drew: Alibi in Ashes (Version: 1.00)[/color][/size]
[size="4"][color="#ff0000"]Nancy Drew: Message in a Haunted Mansion[/color][/size]
[size="4"][color="#ff0000"]Nancy Drew: Secrets Can Kill Remastered (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]Netflix in Windows Media Center (Version: 2.0.0.0)[/color][/size]
[size="4"][color="#ff0000"]NetWaiting (Version: 2.5.52)[/color][/size]
[size="4"][color="#ff0000"]NetZero Preloader (Version: 1.0.0)[/color][/size]
[size="4"][color="#ff0000"]NiBiRu: Age of Secrets[/color][/size]
[size="4"][color="#ff0000"]Nightfall Mysteries: Black Heart (remove only)[/color][/size]
[size="4"][color="#ff0000"]NirSoft BlueScreenView[/color][/size]
[size="4"][color="#ff0000"]Norton Internet Security (Version: 19.1.0.28)[/color][/size]
[size="4"][color="#ff0000"]Norton Internet Security (Version: 19.7.1.5)[/color][/size]
[size="4"][color="#ff0000"]NVIDIA Drivers (Version: 1.5)[/color][/size]
[size="4"][color="#ff0000"]NVIDIA PhysX (Version: 9.09.0203)[/color][/size]
[size="4"][color="#ff0000"]Oddly Enough: Pied Piper (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]OpenOffice.org 3.3 (Version: 3.3.9567)[/color][/size]
[size="4"][color="#ff0000"]Orchard (Version: 2.2.0.95)[/color][/size]
[size="4"][color="#ff0000"]Our Worst Fears: Stained Skin[/color][/size]
[size="4"][color="#ff0000"]Paper Jamz Pro 1.8.0 (Version: 1.8.0)[/color][/size]
[size="4"][color="#ff0000"]Parker Brothers Classic Card Games[/color][/size]
[size="4"][color="#ff0000"]PCSleek Free Error Cleaner[/color][/size]
[size="4"][color="#ff0000"]PDF Settings CS5 (Version: 10.0)[/color][/size]
[size="4"][color="#ff0000"]Phantasmat[/color][/size]
[size="4"][color="#ff0000"]Pickers: Adventures in Rust (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]Pivot Stickfigure Animator (Version: 2.2.5)[/color][/size]
[size="4"][color="#ff0000"]Plants Vs Zombies: Game of the Year Edition (remove only)[/color][/size]
[size="4"][color="#ff0000"]Plants vs. Zombies - Game of the Year (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]Pogo Games (remove only)[/color][/size]
[size="4"][color="#ff0000"]Potion Bar (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]Power2Go (Version: 6.0.2202)[/color][/size]
[size="4"][color="#ff0000"]PowerDirector (Version: 7.0.2201)[/color][/size]
[size="4"][color="#ff0000"]Premiumplay Codec-C (Version: 1.6.146.147)[/color][/size]
[size="4"][color="#ff0000"]Princess Isabella: Return of the Curse -- Collector's Edition (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]PVSonyDll (Version: 1.00.0001)[/color][/size]
[size="4"][color="#ff0000"]QuickTime (Version: 7.72.80.56)[/color][/size]
[size="4"][color="#ff0000"]Ranch Rush 2 - Premium Edition (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)[/color][/size]
[size="4"][color="#ff0000"]RealPlayer (Version: 15.0.4)[/color][/size]
[size="4"][color="#ff0000"]Realtek USB 2.0 Card Reader (Version: 6.0.6000.20133)[/color][/size]
[size="4"][color="#ff0000"]RealUpgrade 1.1 (Version: 1.1.0)[/color][/size]
[size="4"][color="#ff0000"]Recolored 1.1.0 (Version: 1.1.0)[/color][/size]
[size="4"][color="#ff0000"]Redemption Cemetery: Children's Plight[/color][/size]
[size="4"][color="#ff0000"]Restaurant Empire (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]Retouch Pilot Trial 3.3.1 (Version: 3.3.1)[/color][/size]
[size="4"][color="#ff0000"]Rhianna Ford and the Da Vinci Letter (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]Royal Trouble (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]Runaway With The Circus (remove only)[/color][/size]
[size="4"][color="#ff0000"]Sacra Terra: Angelic Night (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]Safari (Version: 5.34.57.2)[/color][/size]
[size="4"][color="#ff0000"]Samantha Swift (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]Sandra Fleming Chronicles: Crystal Skulls (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]Screenshot Studio[/color][/size]
[size="4"][color="#ff0000"]SecondLifeViewer2 (remove only)[/color][/size]
[size="4"][color="#ff0000"]Segoe UI (Version: 15.4.2271.0615)[/color][/size]
[size="4"][color="#ff0000"]Shareaza 2.5.5.0 (Version: 2.5.5.0)[/color][/size]
[size="4"][color="#ff0000"]Skype™ 5.5 (Version: 5.5.114)[/color][/size]
[size="4"][color="#ff0000"]Snapfish Picture Mover (Version: 1.9.0.16)[/color][/size]
[size="4"][color="#ff0000"]Soap Opera Dash (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]Spirits and Curses 3 in 1 Bundle[/color][/size]
[size="4"][color="#ff0000"]SpongeBob SquarePants Krabby Quest (Version: 2.2.0.95)[/color][/size]
[size="4"][color="#ff0000"]SPORE Creature Creator Trial Edition (Version: 1.00.0000)[/color][/size]
[size="4"][color="#ff0000"]Sudoku Mania! (Version: 1.00.05.11.18)[/color][/size]
[size="4"][color="#ff0000"]Sunshine Acres (Version: 2.2.0.95)[/color][/size]
[size="4"][color="#ff0000"]swMSM (Version: 12.0.0.1)[/color][/size]
[size="4"][color="#ff0000"]Synaptics Pointing Device Driver (Version: 11.1.3.0)[/color][/size]
[size="4"][color="#ff0000"]Tamara the 13th (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]Temple Of Life The Legend of Four Elements Collector's Edition (remove only)[/color][/size]
[size="4"][color="#ff0000"]The Agency of Anomalies: Mystic Hospital[/color][/size]
[size="4"][color="#ff0000"]The Captive Curse (Version: 1.00)[/color][/size]
[size="4"][color="#ff0000"]The Fool (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]The Island: Castaway 2 (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]The Mystery of the Dragon Prince (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]The Secret of Hildegards (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]The Treasures of Hotei (Version: 3.4.2.27374)[/color][/size]
[size="4"][color="#ff0000"]Three Musketeers Secrets: Constance's Mission (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]Tornado The Secret of the Magic Cave (remove only)[/color][/size]
[size="4"][color="#ff0000"]Trail of the Twister I[/color][/size]
[size="4"][color="#ff0000"]Travel Agency (Version: 2.2.0.97)[/color][/size]
[size="4"][color="#ff0000"]Tux of Math Command (remove only)[/color][/size]
[size="4"][color="#ff0000"]Tux Paint 0.9.21c[/color][/size]
[size="4"][color="#ff0000"]Tux Paint Stamps 2009-06-28[/color][/size]
[size="4"][color="#ff0000"]Tux Typing (remove only)[/color][/size]
[size="4"][color="#ff0000"]Twisted Lands: Insomniac (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]UHS Reader (Version 6.10) (Version: 6.10)[/color][/size]
[size="4"][color="#ff0000"]Unity Web Player (Version: )[/color][/size]
[size="4"][color="#ff0000"]Update for 2007 Microsoft Office System (KB967642)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft Office 2007 Help for Common Features (KB963673)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft Office Excel 2007 Help (KB963678)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft Office OneNote 2007 Help (KB963670)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft Office Powerpoint 2007 Help (KB963669)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft Office Script Editor Help (KB963671)[/color][/size]
[size="4"][color="#ff0000"]Update for Microsoft Office Word 2007 Help (KB963665)[/color][/size]
[size="4"][color="#ff0000"]Update Installer for WildTangent Games App[/color][/size]
[size="4"][color="#ff0000"]VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)[/color][/size]
[size="4"][color="#ff0000"]VideoLAN VLC media player 0.8.6f (Version: 0.8.6f)[/color][/size]
[size="4"][color="#ff0000"]Viewpoint Media Player[/color][/size]
[size="4"][color="#ff0000"]Voodoo Chronicles: The First Sign Collector's Edition[/color][/size]
[size="4"][color="#ff0000"]Voodoo Chronicles: The First Sign Collector's Edition (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]Voodoo Whisperer: Curse of a Legend (Version: 2.2.0.98)[/color][/size]
[size="4"][color="#ff0000"]WebGame Game[/color][/size]
[size="4"][color="#ff0000"]WebTablet IE Plugin (Version: 1.1.0.4)[/color][/size]
[size="4"][color="#ff0000"]WebTablet Netscape Plugin (Version: 1.1.0.3)[/color][/size]
[size="4"][color="#ff0000"]Wedding Dash - Ready, Aim, Love! (Version: 2.2.0.95)[/color][/size]
[size="4"][color="#ff0000"]Wedding Dash ® 4-Ever (Version: 2.2.0.95)[/color][/size]
[size="4"][color="#ff0000"]Wedding Salon[/color][/size]
[size="4"][color="#ff0000"]WildTangent Games (Version: 1.0.2.5)[/color][/size]
[size="4"][color="#ff0000"]WildTangent Games App (HP Games) (Version: 4.0.5.14)[/color][/size]
[size="4"][color="#ff0000"]WildTangent Games App (Version: 4.0.5.14)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Communications Platform (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Essentials (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Essentials (Version: 15.4.3508.1109)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Family Safety (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Installer (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Mail (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Mesh (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Messenger (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Messenger Companion Core (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live MIME IFilter (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Movie Maker (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Photo Common (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Photo Gallery (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live PIMT Platform (Version: 15.4.3508.1109)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Remote Client (Version: 15.4.5722.2)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Remote Client Resources (Version: 15.4.5722.2)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Remote Service (Version: 15.4.5722.2)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Remote Service Resources (Version: 15.4.5722.2)[/color][/size]
[size="4"][color="#ff0000"]Windows Live SOXE (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live SOXE Definitions (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live UX Platform (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Writer (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Live Writer Resources (Version: 15.4.3502.0922)[/color][/size]
[size="4"][color="#ff0000"]Windows Media Player Firefox Plugin (Version: 1.0.0.8)[/color][/size]
[size="4"][color="#ff0000"]Works Upgrade (Version: 8.0.0.0000)[/color][/size]
[size="4"][color="#ff0000"]Xvid Video Codec (Version: 1.3.2)[/color][/size]
[size="4"][color="#ff0000"]Yahoo! BrowserPlus 2.9.8[/color][/size]
[size="4"][color="#ff0000"]Yahoo! Messenger[/color][/size]
[size="4"][color="#ff0000"]Yahoo! Software Update[/color][/size]
[size="4"][color="#ff0000"]Yahoo! Toolbar[/color][/size]
[size="4"][color="#ff0000"]Ye Olde Sandwich Shoppe[/color][/size]
[size="4"][color="#ff0000"]
[/color][/size]
[size="4"][color="#ff0000"]========================= Memory info: ===================================[/color][/size]
[size="4"][color="#ff0000"]
[/color][/size]
[size="4"][color="#ff0000"]Percentage of memory in use: 47%[/color][/size]
[size="4"][color="#ff0000"]Total physical RAM: 2813.69 MB[/color][/size]
[size="4"][color="#ff0000"]Available physical RAM: 1485.97 MB[/color][/size]
[size="4"][color="#ff0000"]Total Pagefile: 5851.89 MB[/color][/size]
[size="4"][color="#ff0000"]Available Pagefile: 4141.56 MB[/color][/size]
[size="4"][color="#ff0000"]Total Virtual: 2047.88 MB[/color][/size]
[size="4"][color="#ff0000"]Available Virtual: 1949.68 MB[/color][/size]
[size="4"][color="#ff0000"]
[/color][/size]
[size="4"][color="#ff0000"]========================= Partitions: =====================================[/color][/size]
[size="4"][color="#ff0000"]
[/color][/size]
[size="4"][color="#ff0000"]1 Drive c: () (Fixed) (Total:222 GB) (Free:62.81 GB) NTFS[/color][/size]
[size="4"][color="#ff0000"]2 Drive d: (RECOVERY) (Fixed) (Total:10.88 GB) (Free:0.93 GB) NTFS[/color][/size]
[size="4"][color="#ff0000"]
[/color][/size]
[size="4"][color="#ff0000"]========================= Users: ========================================[/color][/size]
[size="4"][color="#ff0000"]
[/color][/size]
[size="4"][color="#ff0000"]User accounts for \\NEWUSER-PC[/color][/size]
[size="4"][color="#ff0000"]
[/color][/size]
[size="4"][color="#ff0000"]Administrator ASPNET Guest [/color][/size]
[size="4"][color="#ff0000"]New User [/color][/size]
[size="4"][color="#ff0000"]
[/color][/size]
[size="4"][color="#ff0000"]
[/color][/size]
[size="4"][color="#ff0000"]**** End of log ****[/color][/size]

Run sfc /scannow also run chkdsk /r Links explaining below.




[color="ORANGE"]chkdsk /r[/color]

[color="blue"]sfc /scannow[/color]


PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED!!

I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!

[rockmilk]

Ok please open Ccleaner hit the tools button then the startup button and disable the entries listed below.

The one in bold below is the only one that you Do Not Disable

Yes HKCU:Run Google Update "C:\Users\New User\AppData\Local\Google\Update\GoogleUpdate.exe" /c
Yes HKCU:Run MyWebSearch Email Plugin C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
Yes HKCU:Run igndlm.exe C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
Yes HKCU:Run ehTray.exe C:\Windows\ehome\ehTray.exe
Yes HKCU:Run Facebook Update "C:\Users\New User\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
Yes HKCU:Run Xvid C:\Program Files\Xvid\CheckUpdate.exe
Yes HKCU:Run Akamai NetSession Interface "C:\Users\New User\AppData\Local\Akamai\netsession_win.exe"
Yes HKCU:Run SearchEngineProtection C:\Program Files\Gamesbar\SearchEngineProtection.exe
Yes HKCU:Run Screenshot Studio "C:\Program Files\Screenshot Studio\sstudio.exe"
Yes HKCU:Run MobileDocuments C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
Yes HKCU:Run WMPNSCFG C:\Program Files\Windows Media Player\WMPNSCFG.exe
Yes HKLM:Run SynTPEnh C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Yes HKLM:Run QPService "C:\Program Files\HP\QuickPlay\QPService.exe"
Yes HKLM:Run UpdateLBPShortCut "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
Yes HKLM:Run UpdatePSTShortCut "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
Yes HKLM:Run Windows Defender %ProgramFiles%\Windows Defender\MSASCui.exe -hide
Yes HKLM:Run QlbCtrl.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
Yes HKLM:Run UpdateP2GoShortCut "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
Yes HKLM:Run UpdatePDIRShortCut "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
Yes HKLM:Run HP Health Check Scheduler c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
Yes HKLM:Run hpWirelessAssistant C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
Yes HKLM:Run BabylonToolbar "C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.19.1\BabylonToolbarsrv.exe" /md I
Yes HKLM:Run Babylon Client C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
Yes HKLM:Run HP Software Update C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
Yes HKLM:Run AdobeAAMUpdater-1.0 "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
Yes HKLM:Run SwitchBoard C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
Yes HKLM:Run AdobeCS5ServiceManager "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
Yes HKLM:Run My Web Search Bar Search Scope Monitor "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
Yes HKLM:Run MyWebSearch Email Plugin C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
Yes HKLM:Run AppleSyncNotifier C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
Yes HKLM:Run UCam_Menu "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
Yes HKLM:Run AdobeCS5.5ServiceManager "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
Yes HKLM:Run DivXUpdate "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
Yes HKLM:Run APSDaemon "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes HKLM:Run Adobe ARM "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run vProt "C:\Program Files\AVG Secure Search\vprot.exe"
Yes HKLM:Run ApnUpdater "C:\Program Files\Ask.com\Updater\Updater.exe"
Yes HKLM:Run HostManager C:\Program Files\Common Files\AOL\1332473441\ee\AOLSoftware.exe
Yes HKLM:Run iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
Yes HKLM:Run QuickTime Task "C:\Program Files\QuickTime\QTTask.exe" -atboottime
Yes HKLM:Run TkBellExe "c:\program files\real\realplayer\Update\realsched.exe" -osboot
Yes HKLM:Run SunJavaUpdateSched "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run AVG_TRAY "C:\Program Files\AVG\AVG2012\avgtray.exe"
Yes IE Extension Messenger Companion (Ctrl+Shift+C) C:\Program Files\Windows Live\Companion\companioncore.dll
Yes IE Extension Blog This C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
Yes IE Extension Send to OneNote C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
Yes IE Extension AVG Do Not Track C:\Program Files\AVG\AVG2012\avgdtiex.dll
Yes IE Extension Research
Yes IE Extension
Yes IE Helper Yahoo! Toolbar Helper C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
Yes IE Helper Adobe PDF Link Helper C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
Yes IE Helper RealPlayer Download and Record Plugin for Internet Explorer C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
Yes IE Helper AVG Do Not Track C:\Program Files\AVG\AVG2012\avgdtiex.dll
Yes IE Helper DivX Plus Web Player HTML5 <video> C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
Yes IE Helper AVG Safe Search C:\Program Files\AVG\AVG2012\avgssie.dll
Yes IE Helper AOL Toolbar Loader C:\Program Files\AOL Toolbar\aoltb.dll
Yes IE Helper Norton Identity Protection C:\Program Files\Norton Internet Security\Engine\19.7.1.5\coIEPlg.dll
Yes IE Helper Norton Vulnerability Protection C:\Program Files\Norton Internet Security\Engine\19.7.1.5\IPS\IPSBHO.DLL
Yes IE Helper Incredibar.com Helper Object C:\Program Files\Incredibar.com\incredibar\1.5.3.27\bh\incredibar.dll
Yes IE Helper Java™ Plug-In SSV Helper C:\Program Files\Java\jre6\bin\ssv.dll
Yes IE Helper IEHlprObj Class C:\Program Files\Pogo Games\iWinGamesHookIE.dll
Yes IE Helper Windows Live ID Sign-in Helper C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
Yes IE Helper AVG Security Toolbar C:\Program Files\AVG Secure Search\12.1.0.20\AVG Secure Search_toolbar.dll
Yes IE Helper Windows Live Messenger Companion Helper C:\Program Files\Windows Live\Companion\companioncore.dll
Yes IE Helper GamesBarBHO Class C:\Program Files\GamesBar\2.0.1.82\oberontb.dll
Yes IE Helper Ask Toolbar C:\Program Files\Ask.com\GenericAskToolbar.dll
Yes IE Helper Java™ Plug-In 2 SSV Helper C:\Program Files\Java\jre6\bin\jp2ssv.dll
Yes IE Toolbar Yahoo! Toolbar C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
Yes IE Toolbar AVG Security Toolbar C:\Program Files\AVG Secure Search\12.1.0.20\AVG Secure Search_toolbar.dll
Yes IE Toolbar Ask Toolbar C:\Program Files\Ask.com\GenericAskToolbar.dll
Yes IE Toolbar Incredibar Toolbar C:\Program Files\Incredibar.com\incredibar\1.5.3.27\incredibarTlbr.dll
Yes IE Toolbar AOL Toolbar C:\Program Files\AOL Toolbar\aoltb.dll
Yes IE Toolbar Norton Toolbar C:\Program Files\Norton Internet Security\Engine\19.7.1.5\coIEPlg.dll
Yes Startup Common Snapfish Media Detector.lnk C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
Yes Startup User OneNote 2007 Screen Clipper and Launcher.lnk C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

Now reboot your machine and continue below.

Uninstall the programs listed below.

AIM 7
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Ask Toolbar (Version: 1.14.1.0)
Ask Toolbar Updater (Version: 1.2.0.20007)
AVG 2012 (Version: 2012.0.2197)
AVG PC Tuneup (Version: 10.0.0.27)
Babylon
Babylon toolbar
Download Manager 2.3.10 (Version: 2.3.10)
Download Updater (AOL LLC)
FrostWire 5.3.2 (Version: 5.3.2.0)
GamesBar 2.0.1.82 (Version: 2.0.1.82)
Google Update Helper (Version: 1.3.21.115)
Incredibar Toolbar on IE and Chrome
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 33 (Version: 6.0.330)
Java™ 6 Update 7 (Version: 1.6.0.70)
Microsoft Antimalware (Version: 3.0.8402.2)
My Web Search (Webfetti)
Norton Internet Security (Version: 19.1.0.28)
Norton Internet Security (Version: 19.7.1.5)
Potion Bar (Version: 2.2.0.97)
Update Installer for WildTangent Games App


I am sure you are wondering why run the these removal tools after uninstalling the programs......Just trust me on this.

Run the AVG removal Tool.
http://majorgeeks.co...13cd88621e1213a

Reboot Your machine.

Now run the Norton removal tool.
http://majorgeeks.co...131482b8e4a8e42

Reboot your machine.

Now install Avast free,this is a direct download link to Avast I posted this because the only alternative is to download it from download.com and that site is a bit shady.....
http://files.avast.c...virus_setup.exe


Hit the start button then type Msconfig Then under the services tab put a check to hide microsoft services then untick the entries below if they are still present after uninstalling the programs that I requested you uninstall.

Anything to do with google.
Install Driver Table Manager
Anything that reads my web search.

Instructions in link below for changing DNs server.
http://www.computerh...es/ch001161.htm
Change your dns to the below.

Preferred DNs 208.67.222.222

Alternate dns 208.67.220.220

Reboot your machine..



Download Autoruns and Autorunsc unzip Autoruns to your desktop run it.See any entries that read file not found when you see them uncheck these entries do this only for the entries that read file not found also uncheck any scheduled task that are set to run on your machine,close the program.
http://download.sysi...es/Autoruns.zip



Now reboot your machine and tell me how things are.

Edited by rockmilk, 05 August 2012 - 07:12 PM.

[rockmilk]

Any luck with these instructions?How are things now?