Gateway PC Can't Find The DVD Drives
Started by
moondog830
, Aug 08 2012 04:15 PM
#76
Posted 20 August 2012 - 06:08 PM
#77
Posted 22 August 2012 - 04:36 PM
I was hoping that I could find the available options on the BIOS screens, but I cannot.
Disconnect BOTH optical drives
reconnect just ONE, check the connection to the motherboard on the IDE cable carefully, if it is near the edge of the board ensure you support the board whilst making the connection.
Connect the one at the end of the cable, to the drive and although that is master, change the drive jumper to master.
Try that please
If that does not work
If you have an PATA - IDE hard drive, and you know what to do, disconnect the optical drives from that cable, connect the hard drive
see if that is recognised
Disconnect BOTH optical drives
reconnect just ONE, check the connection to the motherboard on the IDE cable carefully, if it is near the edge of the board ensure you support the board whilst making the connection.
Connect the one at the end of the cable, to the drive and although that is master, change the drive jumper to master.
Try that please
If that does not work
If you have an PATA - IDE hard drive, and you know what to do, disconnect the optical drives from that cable, connect the hard drive
see if that is recognised
#78
Posted 23 August 2012 - 05:06 PM
I did as you suggested with both optical drives ... did not work ... neither showed up in my computer
My brother-in-law brought me a SATA Optical drive and I tried plugging that in and it works ... it shows up in the bios and my computer.
Not sure why the IDE drives wouldn't work
Thank you for your help.
dog
My brother-in-law brought me a SATA Optical drive and I tried plugging that in and it works ... it shows up in the bios and my computer.
Not sure why the IDE drives wouldn't work
Thank you for your help.
dog
#79
Posted 23 August 2012 - 05:11 PM
Well thanks so much for posting the result
and thanks for
but despite trying, I regret not being able to make real progress.
It does tend to suggest that the motherboard IDE is faulty, but that would be the least likely.
and thanks for
Thank you for your help.
but despite trying, I regret not being able to make real progress.
It does tend to suggest that the motherboard IDE is faulty, but that would be the least likely.
#80
Posted 23 August 2012 - 05:31 PM
I still believe it is the IDE controller as I stated before. I'm just not sure why it works in the bios because if it is bad it should be bad there also. The only other option is the two drives are bad. Considering you stated you tried a known working IDE drive and it still did not work makes me think as I first stated.
#81
Posted 23 August 2012 - 05:57 PM
I tend to agree with rschaffer61 ... it doesn't seem possible for both optical drives to die at exactly the same time ... but thank you guys for all your help on this. My next paycheck will see 2 brand new SATA Optical DVD's in my wife's PC
dog
dog
#82
Posted 23 August 2012 - 06:17 PM
The price on optical drives has fallen so you should be able to pick 2 up for less then 50 dollars.
#83
Posted 23 August 2012 - 06:20 PM
well, that's good news then ... thanks
#85
Posted 23 August 2012 - 07:15 PM
thanks again for the help ... my wife was very surprised at how cheap those are ... yeah!
#86
Posted 23 August 2012 - 08:18 PM
You are very welcome and please let us know how everything turns out. Also what I linked to were cd\dvd burners as I suspect that is what you would want.
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