Lets have a look at the printer issue
Please confirm that there is NOTHING shown in Control Panel - Devices and Printers and then when that window opens - Printers and Faxes on lower half
If there is anything what please is shown
Please go windows button and in search type print management
You will probably get only as far as typing print - before print management appears above, right click and click run as admin.
WHAT please is shown there for printers - click on all printers left pane - providing the printer or at least a printer is shown there then click printer drivers left pane and check again left pane printers not ready
You mention the scan aspect - in device manager - imaging devices what is shown please
Where is the printer connected - is it in the rear usb or a front usb port.
Is it connected directly to the usb on the I/O plate
In device manager expand usb and is there a listing usb printer support
Please reply at your convenience - sorry for the delay - been busy