
Please help with BSOD
Started by
BooGee
, Sep 07 2012 10:06 AM
#16
Posted 08 September 2012 - 11:48 AM

#17
Posted 08 September 2012 - 02:38 PM

Wow I really thought it was the hard drive.
A If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed...
...run memtest...
1. Download - Pre-Compiled Bootable ISO (.zip). If you prefer to use the USB version then use this link USB KEY
2. Unzip downloaded /memtest86+-4.20.iso.zip file.
3. Inside, you'll find /memtest86+-4.20.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

8. Locate memtest86+-4.20.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.
To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.
The running program will look something like this depending on the size and number of ram modules installed:

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

The following image is the test results area:

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
A If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed...
...run memtest...
1. Download - Pre-Compiled Bootable ISO (.zip). If you prefer to use the USB version then use this link USB KEY
2. Unzip downloaded /memtest86+-4.20.iso.zip file.
3. Inside, you'll find /memtest86+-4.20.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

8. Locate memtest86+-4.20.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.
To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.
The running program will look something like this depending on the size and number of ram modules installed:

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

The following image is the test results area:

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
#18
Posted 08 September 2012 - 03:24 PM

I've already tested each of the ram individually. I even put a stick of ram in from a good system. After trying each stick of ram by itself I tried each slot by itself. I always got the same bsod no matter what I did. Running memtest now though. I'll leave it on overnight of the off chance that it finds something.
#19
Posted 08 September 2012 - 03:38 PM

I've also used the graphics card and power supply from the good system to test them. The only hardware I haven't tested at this point is the motherboard. I suppose I could take the one out of my system and put it into the one having trouble since they are the same manufacture/model. All the parts on these two computers are identical except for different brands of ram.
#20
Posted 08 September 2012 - 05:35 PM

Wouldn't it be easier to put the components in the system that works to test them?
If all the parts test good in the good system then I would say your issue is the motherboard in the bad system.
If all the parts test good in the good system then I would say your issue is the motherboard in the bad system.
#21
Posted 09 September 2012 - 03:07 AM

It probably would be easier. Guess I was a bit tired yesterday. (:
Memtest ran 10 passes and was on the 11th this morning when I shut it down. No errors at all. I'll swap the parts today and see if it's the motherboard for sure, although it's all that's left so that has to be the problem. Really wish that gigabyte was better with the rma process. I've been waiting to hear from them for 3 days now.
Thank you so much for your help. I really appreciate it.
Memtest ran 10 passes and was on the 11th this morning when I shut it down. No errors at all. I'll swap the parts today and see if it's the motherboard for sure, although it's all that's left so that has to be the problem. Really wish that gigabyte was better with the rma process. I've been waiting to hear from them for 3 days now.
Thank you so much for your help. I really appreciate it.
Edited by BooGee, 09 September 2012 - 03:08 AM.
#22
Posted 09 September 2012 - 05:52 AM

Being the weekend you may get your response Monday now. Normally they are really good with the responses.
#23
Posted 09 September 2012 - 06:28 AM

No need now. Computer is fixed. Put the hard drive into the good computer today and it bsod. Decided to format the hard drive then reinstall windows. For whatever reason that worked. Hard drive isn't bad so I don't know why that worked, but it did. No bsod, able to install everything, and computer is running fine since then.
Thank you so much for all of your help.
Thank you so much for all of your help.
#24
Posted 09 September 2012 - 06:51 AM

Sounds like a corrupted OS to me. I am glad a fresh install corrected the issue and please let us know if we can assist you in any further. Congratulations for resolving your issue.

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