ANYONE OUT THERE? PLEASE HELP!
Posted 12 September 2012 - 05:58 PM
Posted 13 September 2012 - 05:11 PM
Posted 13 September 2012 - 05:29 PM
Posted 13 September 2012 - 05:44 PM
What do you mean it didn't work?
i did try and do a factory reset but it didnt work.
Any error message?
Anything else you can tell us like what steps did you take to do the factory reset? Unless you made the recovery disks when you first bought the laptop then you would have to depend on the factory recovery partition to get everything back and running like it was brand new.
Posted 13 September 2012 - 05:56 PM
Posted 13 September 2012 - 05:58 PM
i didnt make any kind of disk and what do you mean i would have to depend on the factory recovery partition?
Posted 13 September 2012 - 06:48 PM
To access the recovery partition do the following...
Power off the laptop.
Hold down the 0 (zero) key and turn the laptop on. Keep holding down the zero key until the TOSHIBA logo appears.
Start tapping the zero key repeatedly at this point.
Stop if the unit beeps or when the TOSHIBA logo disappears.
The screen should flash HDD RECOVERY MODE for a second and then it will load the Toshiba recovery program right from the hard drive.
Note that this erases all data, and reloads all factory default software.
Posted 06 October 2012 - 11:04 AM
It has been 23 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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