In order to do so i have to upgrade it.
Here is where my problem is....
When i go to download it, it starts normally.
it gets to about 200MB- 300MB before it Pops up with the Network connection timeout error
"error 3259"
I have been to fix this all day.
but it still keeps happing.
I have everything updated. itunes version 10.7
i have a iphone 4s
and a windows 7 laptop
Someone pleasseeee help me.
Network test
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv7 Notebook PC
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number
Current user is not an administrator.
The current local date and time is 2012-09-21 16:37:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel® HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {72AD404A-F1BB-41C5-9E6C-CF3252A36593}
Description: Intel® Centrino® WiMAX 6150
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {BD0292D4-404A-42CF-8A06-88C374BEF9D3}
Description: Microsoft Virtual WiFi Miniport Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {34A16ED0-4F71-420D-A4B6-C8E72BA77613}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {BEFE9836-820F-460D-AD91-CC378C9CD26D}
Description: Intel® Centrino® Wireless-N 6150
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {3119222D-EDA3-4B46-8ABB-8A8BBE5030D9}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.0.104
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Fri Sep 21 16:06:44 2012
Lease Expires: Sat Sep 22 16:06:44 2012
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-09-21 15:10:04.