[Greylace]

My computer has under 3 GB left. I didn't use up all that space. I have used system restore in the past a handful of times. My friend thinks it might be shadow copies. How can I fix this? I tried deleting those files,but I get no more free space.

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I think you mean hard drive space and not the memory. Lets take a look and see if that is the case.



Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Male sure the window is open all the way on the top right so I can see all the info it has.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop
Make sure the window is open all the way so I can see everything on the top right window.


Attach it to your next reply

[rshaffer61]

I think you mean hard drive space and not the memory. Lets take a look and see if that is the case.



Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Male sure the window is open all the way on the top right so I can see all the info it has.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop
Make sure the window is open all the way so I can see everything on the top right window.


Attach it to your next reply

[Greylace]

Ok, i'll give that a try. Thank You

[Greylace]

I don't know if this is right. First time i've done this. If it's not please let me know and i'll try it again. Thank You

[rshaffer61]

Yeah its your hard drive space that is low. Lets see if we can open some space up.


Download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Background info courtesy of DonnaB Thank you

As for TFC, this is a tidbit of an article I found a while back by a MicroSoft MVP.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB).

Before running, it will stop Explorer and all other running applications. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.
-- TFC only cleans temp folders.
-- TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail.

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
http://auslogics.com...defrag/download

[Greylace]

I clicked Run for the TFC Old Timer file but then I got a security warning box saying, The publisher could not be verified. Are you sure you want to run this software. And on the bottom it said, This file does not have a valid digital signiture that verifies it's publisher. You should only run software from publishers you trust. Is that supposed to happen or is it just my computer?

[rshaffer61]

Not a problem because the program was created by one of our own staff members and is safe to use.

[Greylace]

I'll give it a try then. Thank You.

[rshaffer61]

Please let me know how everything is running once the steps are completed.

[Greylace]

Will do. I'm going to get another computer before I do run this program just incase. It may be a while. But I'll let you know. Thanks again.

[rshaffer61]

Are you still having problems with your issue?
It has been 9 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.

[Greylace]

Hello, no the problem is still there. I've been going to files that won't allow me to delete them. I read somewhere that those might contain viruses. That's why they can't be deleted. I did find a whole lot of "security logs". I wanted to erase them because they're taking up soo much space. Would you happen to know if they can be deleted without harming anything?

[rshaffer61]

Did you run TFC because it will get rid of everything safely that it can find? If not what files are you trying to delete?

[Greylace]

No, I haven't run TFC yet. I was trying to delete a couple of VDM files, security logs and some others with letters and numbers instead of names. They're taking up lots of space. But access is denied to delete them. If I run the TFC program will it be able to delete files that won't allow me to delete them?

[rshaffer61]

TFC will only delete files that are safe to delete. These files include but are not limited to temp files, browsing history, temp internet files and temp installation files. I have seen it open up 5 gigs plus of free space. The vdm files seem to be associated with MSE aka Microsoft Security Essentials ant virus. Deleting them is only temporary as they seem to appear after the program runs the next time.
DO you have MSE installed?