[RaveKitty]

Okay. So, I'm not the most intelligent person ever, but lets see if I can explain this.

Trying to fix my friend's computer. And usually I can fix it but I've come to a complete stop.

This -old- laptop is a Compaq Presario CQ57.
It originally had Windows 7.
It was having some issues so I decided to reinstall Windows 7 on it.
I set the computer so it automatically starts reading the installation disk.
Right now it's saying:
"Press any key to boot from CD or DVD.....
A disk read error occurred
Press Ctrl+Alt+Del to restart."

Obviously I've tried that several times, no success..
So I go back to the compaq screen, and push ESC to go to the Startup menu.
F9 for Boot Device Options, then, Internal CD/DVD ROM drive.
All good and dandy as it should.
"Windows is loading files..."
Blahblah.
Then it gets stuck on "Starting Windows"
And it does nothing.
What the f-ing f?
HELP?

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Now I got it to the "Setup is starting" window, but still nothing.

[RaveKitty]

Now I got it to the "Setup is starting" window, but still nothing.

[rockmilk]

Sounds like possibly the disk is scratched or a bit dirty can you confirm that it is clean and free of scratches?

[RaveKitty]

Sounds like possibly the disk is scratched or a bit dirty can you confirm that it is clean and free of scratches?

It's perfectly clean.

EDIT: I've even tried reburning on a new disk.
Nothing.

Edited by RaveKitty, 27 November 2012 - 05:01 PM.

[rockmilk]

Can you read the product key on the laptop?
What version of win 7 exactly? Home Premium, ultimate?
64 bit 32 bit?

[SleepyDude]

Hi,

Like you said its an old laptop and the DVD drive can be damaged.
Another option will be to use a USB flash drive to transfer the windows 7 DVD files and install from there.
Installing Windows 7 From USB Drive 3 Steps Easy Process