[piax93]

I send you the minidump, hope you can solve the problem

Attached Files

•  120612-18234-01.zip   26.66KB   177 downloads

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Thanks for all the replies -_-

[piax93]

Thanks for all the replies -_-

[rshaffer61]

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program

[piax93]

Thanks for the answer, here is what you asked (5 minidumps)


==================================================
Dump File : 121712-14234-01.dmp
Crash Time : 17/12/2012 20:14:54
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffffa90`095a6c38
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`0596590b
Caused By Driver : blbdrive.sys
Caused By Address : blbdrive.sys+476590b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121712-14234-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 301.426
==================================================

==================================================
Dump File : 121612-13187-01.dmp
Crash Time : 16/12/2012 14:06:10
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8b0`034ff110
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`04533b5b
Parameter 4 : 00000000`00000005
Caused By Driver : termdd.sys
Caused By Address : termdd.sys+ff2a0110
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121612-13187-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 301.426
==================================================

==================================================
Dump File : 121212-20609-01.dmp
Crash Time : 12/12/2012 20:34:19
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa90`088fc580
Parameter 2 : 00000000`00000001
Parameter 3 : fffff800`034dcb63
Parameter 4 : 00000000`00000005
Caused By Driver : avkmgr.sys
Caused By Address : avkmgr.sys+4709580
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121212-20609-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 301.426
==================================================

==================================================
Dump File : 121012-15515-01.dmp
Crash Time : 10/12/2012 08:24:05
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7ef90
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7ef90
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121012-15515-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 282.072
==================================================

==================================================
Dump File : 120612-18234-01.dmp
Crash Time : 06/12/2012 21:48:18
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffffa90`089770f8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`034b0315
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120612-18234-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 286.032
==================================================

[rshaffer61]

OK first off lets look at your startup list for a blbdrive.sys entry as it is a driver that looks to be corrupt or missing.


Lets see what you have in your startup
Please click on

Start and then on Run
Type in msconfig and then press Enter
Now click on Startup
Next click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start
All Programs
Accessories
Paint
In the empty white area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save As
Save as file type JPEG and save it to your desktop
You may have to get a couple of pictures to get everything depending on how long the list is.
In your next reply attach the screenshot.

[piax93]

Can't stop thanking you for following my problem; here the screenshots are

[rshaffer61]

OK I would like to try the following.

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

[piax93]

I tried this but i didn't notice any big changes. I have a SSD so booting time is quite good even loading all the statup apps. Any other ideas?

[rshaffer61]

avkmgr.sys is part of the Avira anti virus program. Are you fond of it or are you open to another suggestion? It seems to be causing some of the BSOD's also.

[piax93]

I'm quite fond of it but if uninstalling it could fix my problem I would do it no problem.
Anyway, analyzing some dumps i saw that most crashes are caused by ntkrnlmp.exe, can you tell me what this executable does? Google didn't help much.

[rshaffer61]

I would suggest uninstalling it and see if the error resolves itself. Then you can try reinstalling it and if the error starts up again we may need to try another AV. If it doesn't return then it may e just it is corrupted.

[piax93]

I had some time so i double checked ram and hdds and i can proudly say it's all ok. Now I'm changing antivirus and firewall, I'll tell you results. Btw, i noticed i forgot to tell you a thing; i know i'm late but... Merry Xmas

[rshaffer61]

Merry Christmas to you also

[rshaffer61]

Are you still having problems with your issue?
It has been 14 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.

[piax93]

Let's say it's half resolved; I still have some crashes but less frequently