I had a disabled firewall and an error code would come up when I tried to activate it. I ran a scan with Hitman pro and I have a consrv.dII in quarantine. I am not sure what to do next but the computer has not been running poorly, but the firewall was inactive before the scan. I have had suspensions that the computer is under attack from a hacker so I decided to check for solutions. I found out the firewall was down and could not activate it. I ran a scan first on Malwarebytes and consrv.dII did not come up. I could not fix the firewall so next I tried Hitman and I could then activate my firewall. Later, i saw I had this in quarantine. I have attached the log of the scans. Please let me know hot I can get rid of this. Thank you.
consrv.dll removal help [Closed]
Started by
azzurimaury
, Dec 10 2012 11:08 AM
#1
Posted 10 December 2012 - 11:08 AM
I had a disabled firewall and an error code would come up when I tried to activate it. I ran a scan with Hitman pro and I have a consrv.dII in quarantine. I am not sure what to do next but the computer has not been running poorly, but the firewall was inactive before the scan. I have had suspensions that the computer is under attack from a hacker so I decided to check for solutions. I found out the firewall was down and could not activate it. I ran a scan first on Malwarebytes and consrv.dII did not come up. I could not fix the firewall so next I tried Hitman and I could then activate my firewall. Later, i saw I had this in quarantine. I have attached the log of the scans. Please let me know hot I can get rid of this. Thank you.
#2
Posted 10 December 2012 - 12:06 PM
Hi there could I have a better look at the system please
Download OTL to your Desktop
Secondary link
Download OTL to your Desktop
Secondary link
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Select All Users
- Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
winsock.*
/md5stop
CREATERESTOREPOINT
- Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Post both logs
#3
Posted 14 December 2012 - 07:40 AM
Due to lack of feedback, this topic has been closed.
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If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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