[ericabag]

i think i have completely removed this malware.
looking at my computer screen the problem is not that noticeable except the task bar looks (whiter)(more transparent).
on internet browser,the problem is very noticeable. (IE and firefox) it is much more noticeable. the best description is ghost or transparent. you cant see some things, but if you mouse over it you can tell something is there (hand telling you to click etc)
i dont know if this makes sense. i did take a screenshot.i did attach the screenshot which is a facebook page. i did coverup others names for privacy. if you look at the 2 arrows you can see areas that are transparent. if you are familiar with facebook you will notice the page looking wrong immediately.
some pages aren't that bad, other pages are almost completely blank
i think i have completely removed this malware. i have reinstalled javascript (complete removal first). i am desperate and trying anything i can think of
i have also reinstalled firefox
help please

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ericabag

As your computer has been infected it is important that you establish 100% that there is no malware remaining on your computer before you do anything else, you may be able to do this yourself using the "self help" tools, see below or if necessary with the assistance of the experts over on the malware forums.

Please read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Additional guidance;

1: Do not create a topic on the malware forum unless you have a malware issue that you cannot resolve yourself.
2: If you do need to start a topic there provide a link to this thread so that steps that have already been taken can be checked.
3: As the Malware Techs are extremely busy you may not receive an instant reply, if you have waited for three days then post in the Waiting Room http://www.geekstogo...e-waiting-room/ be sure to identify the issue as malware related and provide a link to your malware topic.

[phillpower2]

ericabag

As your computer has been infected it is important that you establish 100% that there is no malware remaining on your computer before you do anything else, you may be able to do this yourself using the "self help" tools, see below or if necessary with the assistance of the experts over on the malware forums.

Please read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Additional guidance;

1: Do not create a topic on the malware forum unless you have a malware issue that you cannot resolve yourself.
2: If you do need to start a topic there provide a link to this thread so that steps that have already been taken can be checked.
3: As the Malware Techs are extremely busy you may not receive an instant reply, if you have waited for three days then post in the Waiting Room http://www.geekstogo...e-waiting-room/ be sure to identify the issue as malware related and provide a link to your malware topic.