[ntlyke]

Hi,

I dont know which mod will read this but a month ago I had issues with freezing and kernel power. It was caused by wireless and ethernet drivers. And also I received a new harddisk from WD, who sent to me a half-broken harddisk 2 months ago.

Now everything works OK, but the speed. I checked the eventvwr and it says "Critical" - Atapi ID 11. I checked many website but couldnt find the solution. Should I update ATAPI drivers because it says they are from 2006. Is it different for every laptop's manufacturer or should I just download?

Can someone lead me please?

Thanks a lot.

Happy holidays.

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First step I would suggest is go to your laptop manufacturer website and look for the drivers for your system there. If they have a win7 driver great. If not Vista may work also or you may have to start with the original driver from 2006.

[rshaffer61]

First step I would suggest is go to your laptop manufacturer website and look for the drivers for your system there. If they have a win7 driver great. If not Vista may work also or you may have to start with the original driver from 2006.

[ntlyke]

I have ACER Aspire 8530G laptop and there is no driver on the manufacturer website neither for 7 nor for vista. What do you suggest?

[rshaffer61]

Lets try a third party program then.

Download DriverMax and have it scan your system. It will open their website with all the out of date drivers you can update. With the free version you can update only 2 drivers per day so if you have a lot of them it will take a few days to get everything updated. I have been using it for about 4 months now and like it better then any other utility out there for keeping my drivers up to date.
If you want you can post screenshots of all the drivers in the list that need to be updated and I will suggest in what order to get them.

[ntlyke]

Here is the screenshot. I am not sure if that ATAPI drivers are shown up.

edit : cant upload to the forum.

Edited by ntlyke, 26 December 2012 - 01:52 PM.

[rshaffer61]

OK first get the smbus driver. That is the main driver for the motherboard and allows it to identify the other drivers correctly. Download and install it first and then let me know how things are running then.

[ntlyke]

will check eventvwr and check for that.

1) whats the next driver to be installed?

2) atheros wireless driver : I have 2012 version but this software shows up an earlier version.

[rshaffer61]

Yep get the qualcomm ateros wireless adapter. Download and install then let me know how everything is running then. We will have to wait till tomorrow to get the next two drivers.

[ntlyke]

Hi;

yesterday my computer very slow; it couldnt shut down itself. So i thought i have to download the other drivers and downloaded these:

LPC Interface controller
AMD Sata Controller

but now it cant read my network drivers. So i dont have any internet access [code31] . What should i do?

[rshaffer61]

Check device manager and see if there is a yellow exclamation mark on anything about network, lan, nic or wireless.
If so right click on it and uninstall. Reboot and Windows should reinstall the correct driver so everything will work again.

[ntlyke]

That problem is solved but now I can use my computer only in safe mode.

Either it freezes on Windows Welcome screen or startup after 2-3 minutes. I can control the mouse but I can't click on anything or do anything. I guess it was a driver problem but also I cant update new drivers from drivermax. (also cant download and install from any other website).

I had some error on eventviewer :

Service Control Manager 7000
Service Control Manager 7009
Service Control Manager 7022

[ntlyke]

eventvwr export. I guess the problem starts while I was trying to install a driver from the drivermax and then it freezes (not the mouse, or wireless signal) and then i shut it down manually and start the safety mod.

Attached Files

•  problem.xml   120.68KB   313 downloads
•  problem.txt   22.64KB   397 downloads

[rshaffer61]

OK try booting into Safe Mode With networking.
That should allow you to use DriverMax again.
You also can try Boot With Last Known Good Configuration and that should get you back into normal mode.
If none of the above work then boot into Safe Mode and open your msconfig startup for me again and get screenshots of the list. I then hopefully can find the driver causing the issue.

[ntlyke]

I cant install Drivermax driver in safe mode, it says it failed. Now I am writing from safe mode with networking.

I dont know where to activate "boot with last known good configuration".

but here's the list :

Attached Thumbnails

• 

[rshaffer61]

Last Known is in the list where you get to Safe Mode. It is farther down the list.