[ruedroses]

Hello. I had a BSOD Problem and it was caused by TCPIP.SYS I have minidumps information right here.

Thanks. Your help will be greatly appreciated.

Attached Files

•  Minidump.zip   208.28KB   170 downloads

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• Download Security Check by screen317 from here or here.
• Save it to your Desktop.
• Double click SecurityCheck.exe. If you run Windows Vista or 7, right click and choose 'Run as Administrator'.
  
• If you are asked by Windows to run this program or not, please click 'Yes' or 'Run'.
• When you see a console window, press any key to continue scanning.
• Wait while it scans.
• If your firewall alerts you of Security Check, please press 'Allow' or similar.

Copy and paste the log in your next reply.

Edited by rockmilk, 30 December 2012 - 06:27 AM.

[rockmilk]

• Download Security Check by screen317 from here or here.
• Save it to your Desktop.
• Double click SecurityCheck.exe. If you run Windows Vista or 7, right click and choose 'Run as Administrator'.
  
• If you are asked by Windows to run this program or not, please click 'Yes' or 'Run'.
• When you see a console window, press any key to continue scanning.
• Wait while it scans.
• If your firewall alerts you of Security Check, please press 'Allow' or similar.

Copy and paste the log in your next reply.

Edited by rockmilk, 30 December 2012 - 06:27 AM.

[ruedroses]

Thanks for your warm welcome

Here is the log.

Results of screen317's Security Check version 0.99.56
Windows 7 x86 (UAC is disabled!)
Out of date service pack!!
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 9
Adobe Flash Player 11.1.102.62
Mozilla Firefox 10.0 Firefox out of Date!
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````

[rockmilk]

Are you currently in safemode right now?


Lets see something else.


Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)


Click Go and post the result.

Please upload your minidump files as well.
http://h30434.www3.h...iles/m-p/253475


Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

Edited by rockmilk, 30 December 2012 - 06:45 AM.

[ruedroses]

The MiniToolBox is taking soooo long. It keeps on running but is taking too long at 'Getting Application errors: 8332' and no, I'm not in safemode. Is it a requirement?

[rockmilk]

No The reason I ask is because Security Check shows no AV on your machine.

Just run minitoolbox from safemode if it will not run regular mode.
Or start it over.

[ruedroses]

Thanks. I'm quite getting sleepy now. I'll contact the results tomorrow.

[ruedroses]

It's taking forever to finish. It always stop at 8332. And I have a new problem its updates.exe has stopped working and 00022e5f.exe Can I proceed to the next step?

[rockmilk]

Try and get me these logs from the built in admin account.

To Enable the Hidden Built-in Administrator Account

Open an elevated command prompt. In the elevated command prompt, copy and paste the command below and press Enter.

net user administrator /active:yes