Extensive use of Facebook and viewing other sites slows computer to st
Started by
goodseed
, Jan 17 2013 08:40 PM
#76
Posted 05 February 2013 - 08:02 PM
#77
Posted 05 February 2013 - 10:21 PM
Okay
Attached Files
#78
Posted 05 February 2013 - 10:53 PM
Run Autoruns again and Uncheck these 4 that show up in Everything
JQSIEStartDetectorImpl Class
+ "SSVHelper Class"
+ "JavaQuickStarterService"
+ "AppMgmt"
These are just remnants. It won't fix anything but might as well get rid of them.
There is a Security Advisory for some of your files:
http://support.microsoft.com/kb/954157
I can't tell if they are the same versions that they are concerned with. You would have to check your files against the versions they mention.
I'm not seeing anything evil tho. Can I see another Process Explorer log?
JQSIEStartDetectorImpl Class
+ "SSVHelper Class"
+ "JavaQuickStarterService"
+ "AppMgmt"
These are just remnants. It won't fix anything but might as well get rid of them.
There is a Security Advisory for some of your files:
http://support.microsoft.com/kb/954157
I can't tell if they are the same versions that they are concerned with. You would have to check your files against the versions they mention.
I'm not seeing anything evil tho. Can I see another Process Explorer log?
#79
Posted 07 February 2013 - 09:06 PM
I ran the FIX IT from Microsoft.com but I can't check it to see if it has affected anything. Everything's just too slow.
Process PID CPU Private Bytes Working Set Description Company Name Verified Signer System Idle Process 0 0 K 16 K svchost.exe 712 144,308 K 128,496 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher explorer.exe 1280 0.92 20,268 K 9,324 K Windows Explorer Microsoft Corporation (Verified) Microsoft Windows Component Publisher Interrupts n/a < 0.01 0 K 0 K Hardware Interrupts and DPCs procexp.exe 664 0.20 20,964 K 8,500 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation System 4 0 K 32 K MatsBoot.exe 3328 0.10 27,104 K 7,476 K Microsoft Automated Troubleshooting Services BootStrapper Microsoft Corporation (Verified) Microsoft Corporation wuauclt.exe 2340 14,024 K 9,180 K Windows Update Microsoft Corporation (Verified) Microsoft Windows Component Publisher winlogon.exe 408 6,052 K 336 K Windows NT Logon Application Microsoft Corporation (Unable to verify) Microsoft Corporation UpdateChecker.exe 1864 20,400 K 604 K FileHippo.com Update Checker FileHippo.com (Unable to verify) FileHippo.com svchost.exe 2060 1,684 K 152 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher svchost.exe 752 2,480 K 72 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher svchost.exe 672 1,996 K 840 K Generic Host Process for Win32 Services Microsoft Corporation (Unable to verify) Microsoft Corporation svchost.exe 624 3,136 K 380 K Generic Host Process for Win32 Services Microsoft Corporation (Unable to verify) Microsoft Corporation svchost.exe 804 1,876 K 468 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher svchost.exe 844 4,932 K 200 K Generic Host Process for Win32 Services Microsoft Corporation (Unable to verify) Microsoft Corporation svchost.exe 1400 1,464 K 56 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher svchost.exe 1668 2,516 K 32 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher svchost.exe 2416 9,856 K 64 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher spoolsv.exe 1000 4,116 K 96 K Spooler SubSystem App Microsoft Corporation (Unable to verify) Microsoft Corporation smss.exe 336 180 K 40 K Windows NT Session Manager Microsoft Corporation (Unable to verify) Microsoft Corporation services.exe 452 1,920 K 420 K Services and Controller app Microsoft Corporation (Unable to verify) Microsoft Corporation QTTask.exe 1792 760 K 44 K QuickTime Task Apple Inc. (Unable to verify) Apple Inc. msseces.exe 3880 6,764 K 80 K Microsoft Security Client User Interface Microsoft Corporation (Verified) Microsoft Corporation MsMpEng.exe 3520 66,764 K 13,212 K Antimalware Service Executable Microsoft Corporation (Verified) Microsoft Corporation mscorsvw.exe 2884 1,232 K 636 K .NET Runtime Optimization Service Microsoft Corporation (Verified) Microsoft Corporation MpCmdRun.exe 668 2,436 K 80 K Microsoft Malware Protection Command Line Utility Microsoft Corporation (Verified) Microsoft Corporation MpCmdRun.exe 4004 3,900 K 88 K Microsoft Malware Protection Command Line Utility Microsoft Corporation (Verified) Microsoft Corporation MicrosoftFixit.Codec.LB.132283717439278536.2.1.Run.exe 2524 8,176 K 220 K Microsoft® Fix it Microsoft Corporation (Verified) Microsoft Corporation mDNSResponder.exe 1432 1,296 K 200 K Bonjour Service Apple Inc. (Verified) Apple Inc. lsass.exe 464 4,064 K 1,680 K LSA Shell (Export Version) Microsoft Corporation (Verified) Microsoft Windows Component Publisher LOGI_MWX.EXE 1772 756 K 32 K Logitech Launcher Application Logitech Inc. (Unable to verify) Logitech Inc. kbd.exe 1784 3,452 K 52 K KBD EXE Hewlett-Packard Company (Unable to verify) Hewlett-Packard Company iexplore.exe 616 46,064 K 10,204 K Internet Explorer Microsoft Corporation (Verified) Microsoft Windows iexplore.exe 2204 8,920 K 2,836 K (Unable to verify) (null) hpsysdrv.exe 1748 604 K 44 K hpsysdrv Hewlett-Packard Company (Unable to verify) Hewlett-Packard Company firefox.exe 1272 114,084 K 19,992 K Firefox Mozilla Corporation (Verified) Mozilla Corporation DivXUpdate.exe 1824 5,020 K 312 K DivX Update (Verified) DivX ctfmon.exe 1856 1,084 K 1,528 K CTF Loader Microsoft Corporation (Unable to verify) Microsoft Corporation csrss.exe 384 2,048 K 620 K Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Component Publisher alg.exe 1136 1,268 K 68 K Application Layer Gateway Service Microsoft Corporation (Unable to verify) Microsoft Corporation AGRSMMSG.exe 1756 852 K 276 K SoftModem Messaging Applet Agere Systems (Unable to verify) Agere Systems
#80
Posted 07 February 2013 - 11:13 PM
Run Process Explorer again. Hightlight the first svchost.exe and then File Save as to your desktop svchost.exe.txt Copy and paste the svchost.exe.txt file.
Also do this:
copy the next two lines:
tasklist.exe /m > \junk.txt
notepad \junk.txt
Copy and paste the text from notepad (or attach c:\junk.txt if it is too big)
Also do this:
copy the next two lines:
tasklist.exe /m > \junk.txt
notepad \junk.txt
Copy and paste the text from notepad (or attach c:\junk.txt if it is too big)
#81
Posted 08 February 2013 - 10:38 PM
Wasn't sure what you wanted me to do. I tried pasting it in cmd but it didn't recognize tasklist.exeAlso do this:
copy the next two lines:
tasklist.exe /m > \junk.txt
notepad \junk.txt
Copy and paste the text from notepad (or attach c:\junk.txt if it is too big)
Process PID CPU Private Bytes Working Set Description Company Name Verified Signer
System Idle Process 0 94.62 0 K 16 K
procexp.exe 360 2.31 20,452 K 8,712 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
wuauclt.exe 2340 1.54 241,156 K 225,752 K Windows Update Microsoft Corporation (Verified) Microsoft Windows Component Publisher
System 4 0.77 0 K 32 K
Interrupts n/a 0.77 0 K 0 K Hardware Interrupts and DPCs
winlogon.exe 408 6,048 K 860 K Windows NT Logon Application Microsoft Corporation (Verified) Microsoft Windows Component Publisher
UpdateChecker.exe 1864 20,400 K 676 K FileHippo.com Update Checker FileHippo.com (Unable to verify) FileHippo.com
svchost.exe 712 145,808 K 132,308 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
svchost.exe 624 3,156 K 880 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
svchost.exe 672 2,016 K 752 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
svchost.exe 804 1,876 K 840 K Generic Host Process for Win32 Services Microsoft Corporation (Unable to verify) Microsoft Corporation
svchost.exe 2416 9,920 K 200 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
svchost.exe 1668 2,516 K 36 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
svchost.exe 844 4,932 K 200 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
svchost.exe 752 2,480 K 72 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
svchost.exe 2060 1,684 K 148 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
svchost.exe 1400 1,464 K 52 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
spoolsv.exe 1000 4,116 K 596 K Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows Component Publisher
smss.exe 336 180 K 36 K Windows NT Session Manager Microsoft Corporation (Verified) Microsoft Windows Component Publisher
services.exe 452 1,920 K 240 K Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Component Publisher
QTTask.exe 1792 760 K 40 K QuickTime Task Apple Inc. (Unable to verify) Apple Inc.
msseces.exe 3880 6,764 K 200 K Microsoft Security Client User Interface Microsoft Corporation (Verified) Microsoft Corporation
MsMpEng.exe 3520 59,764 K 9,644 K Antimalware Service Executable Microsoft Corporation (Verified) Microsoft Corporation
mscorsvw.exe 2884 1,232 K 632 K .NET Runtime Optimization Service Microsoft Corporation (Verified) Microsoft Corporation
MpCmdRun.exe 4040 3,920 K 688 K Microsoft Malware Protection Command Line Utility Microsoft Corporation (Verified) Microsoft Corporation
MpCmdRun.exe 2000 2,440 K 300 K Microsoft Malware Protection Command Line Utility Microsoft Corporation (Verified) Microsoft Corporation
mDNSResponder.exe 1432 1,296 K 200 K Bonjour Service Apple Inc. (Verified) Apple Inc.
lsass.exe 464 3,976 K 1,132 K LSA Shell (Export Version) Microsoft Corporation (Verified) Microsoft Windows Component Publisher
LOGI_MWX.EXE 1772 756 K 40 K Logitech Launcher Application Logitech Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
kbd.exe 1784 3,452 K 40 K KBD EXE Hewlett-Packard Company (Unable to verify) Hewlett-Packard Company
hpsysdrv.exe 1748 604 K 36 K hpsysdrv Hewlett-Packard Company (Unable to verify) Hewlett-Packard Company
firefox.exe 3288 104,524 K 26,760 K Firefox Mozilla Corporation (Verified) Mozilla Corporation
explorer.exe 1280 19,420 K 6,448 K Windows Explorer Microsoft Corporation (Verified) Microsoft Windows Component Publisher
DivXUpdate.exe 1824 5,020 K 236 K DivX Update (Verified) DivX
ctfmon.exe 1856 1,088 K 1,436 K CTF Loader Microsoft Corporation (Verified) Microsoft Windows Component Publisher
csrss.exe 384 2,112 K 536 K Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Component Publisher
alg.exe 1136 1,280 K 68 K Application Layer Gateway Service Microsoft Corporation (Verified) Microsoft Windows Component Publisher
AGRSMMSG.exe 1756 852 K 276 K SoftModem Messaging Applet Agere Systems (Verified) Microsoft Windows Hardware Compatibility Publisher
#82
Posted 08 February 2013 - 11:22 PM
Turns out tasklist is not part of XP home. Just XP Pro. You can get it from
http://www.computerh...xp/tasklist.exe
However, your latest Process Explorer looks pretty good.
System Idle is 94.62 which means it should be fairly quick right now.
wuauclt.exe is 1.54 which probably just means it is talking to MS to see if there are any updates. Process Explorer was able to verify it this time.
What I wanted you to do looking at the old process explorer log was
find the top svchost.exe process and click on it. (The one in bold below)
System Idle Process 0 0 K 16 K
svchost.exe 712 144,308 K 128,496 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
explorer.exe 1280 0.92 20,268 K 9,324 K Windows Explorer Microsoft Corporation (Verified) Microsoft Windows Component Publisher
Then create a process Explorer log. This will give me a bit more info about svchost. As you can see we have a bunch of them. Each one does something differently - actually they each do a lot of things. Since one of them was using so much CPU I wanted to see what services it handled but now it's not acting up so not much point in it.
Tasklist /m would have given me some more info. I could compare the process numbers and see what modules are being loaded.
If you open IE and click on Tools or Safety you should see a windows update option. Click on it and see if there are any updates. IF so do they download and install OK?
http://www.computerh...xp/tasklist.exe
However, your latest Process Explorer looks pretty good.
System Idle is 94.62 which means it should be fairly quick right now.
wuauclt.exe is 1.54 which probably just means it is talking to MS to see if there are any updates. Process Explorer was able to verify it this time.
What I wanted you to do looking at the old process explorer log was
find the top svchost.exe process and click on it. (The one in bold below)
System Idle Process 0 0 K 16 K
svchost.exe 712 144,308 K 128,496 K Generic Host Process for Win32 Services Microsoft Corporation (Verified) Microsoft Windows Component Publisher
explorer.exe 1280 0.92 20,268 K 9,324 K Windows Explorer Microsoft Corporation (Verified) Microsoft Windows Component Publisher
Then create a process Explorer log. This will give me a bit more info about svchost. As you can see we have a bunch of them. Each one does something differently - actually they each do a lot of things. Since one of them was using so much CPU I wanted to see what services it handled but now it's not acting up so not much point in it.
Tasklist /m would have given me some more info. I could compare the process numbers and see what modules are being loaded.
If you open IE and click on Tools or Safety you should see a windows update option. Click on it and see if there are any updates. IF so do they download and install OK?
#83
Posted 11 February 2013 - 08:44 PM
Microsoft did not find any high priority updates. I took about 15 minutes to search. Sometimes a window will open quickly but then most internet windows take 3-4 mins to load. Is that a memory problem?
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