[hhb]

I recently upgraded my laptop from Windows 7 Home Premium to Win 8 Professional. Since making the change, some of my .jpg files have changed orientation. One .mov file was also changed. Has this happened to anyone else? If it has, does anyone know what caused it? I do not see this issue mentioned in any Google searches. Setting the pictures back is no problem, but I don't seem to have any means of correcting the video file.

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Perhaps it's the Win 8 app you are using. Change to Windows Media Player and see what happens.

[Ztruker]

Perhaps it's the Win 8 app you are using. Change to Windows Media Player and see what happens.

[hhb]

It's appearing that way in all media players, including Windows Media Player. The thumbnails have all changed as well.

[Ztruker]

I can't find anything about in via Google either. That's not good as it sounds like you are the only one reporting the problem.

Did you also change from 32 to 64 bit perhaps? That would mean different device drivers (video).

[hhb]

No. The OS stayed at 32 bit. This is a more of a nuisance than a major problem. The vast majority of my photos have not changed. There are a handful here and there that have changed. That is what caught me by surprise. It was not apparent before the upgrade. The problem is easily fixed by clicking the rotate icon in Windows Photo Viewer. I wondered if anyone else has encountered this problem before, and if there is any explanation for it.

The only thing that I have not been able to fix was an orientation change on a .MOV file. Do you recommend any movie editors that can correct this?

Thank you for taking the time to attend to my questions.

[Ztruker]

I found this: How to rotate a .mov video file?. Maybe that will work for you.

[hhb]

Thank you. I'll give it a try. Since posting this thread, I've come across a much worse problem. My DVD ROM drive no longer works. I get a Code 19 message in Device Manager telling me that the registry information is corrupt. I tried to go around it by getting a new external DVD ROM drive, and it won't even recognize that. Uninstalling the device drivers did not work - when I tried searching for new drivers, all I got was a message telling me that my drivers are up to date. Problem not solved. Should I start a new thread on this? I'm about ready to reinstall 7 and pitch the 8 disk into the trash can.

[Ztruker]

Try a Refresh of Windows 8 first, see if that fixes the problems.

[hhb]

Ztruker, the Win 8 refresh worked well. As far as the video thing goes, I discovered that I can rotate it in Windows Movie Maker, but the aspect ratio doesn't rotate with it. Oh well. Maybe I shouldn't have been too quick to blame Win 8, since I took the picture vertically (it was of a high but narrow waterfall). Besides, I can head back there anytime and take another picture. It's not that far of a drive. This time, I have a real camcorder which would take better videos than a still camera in movie mode anyway.

Thank you for all your help. You've saved me from having to reinstall 7, which was an upgrade from the original Vista install - a much more complicated and time-consuming upgrade. (Don't want to go back to Square One if I can avoid it!) I complain a lot, but I'll get used to it, once they work out the bugs. After all, I had my doubts about 7 at first, which also started out buggy, but have grown to like it better than the others. I'll get the hang of 8. Eventually.

[Ztruker]

Glad to hear the refresh helped. I just did one myself, mostly to see how it worked. I had to do it by booting from my Win 8 install flash drive as doing it from within the booted Win 8 failed.

Refresh worked great for me too.