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CD Drive Issues Dell Inspirion 530 Vista Home Premium


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#1
AlfredoGarcia

AlfredoGarcia

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Hello. I recently made a topic on the virus removal board which can be found here. I was advised to create a topic involving some errors that were found in my Extra OTL log. Basically the situation is that my CD drive is acting up, it won't burn any cds to completetion and will stop at about 98%. Other times it won't read cds at all. I've also had issues with Admin rights, sometimes the computer wouldn't consider me to be an admin even though i'm logged in as one. Malware has officially been ruled out as the problem, so if anyone can offer their services it'd be greatly appreciated. Also of note is I've recently installed a Geforce 8600 GT in the PCI Express slot. I haven't installed any drivers and i'm currently not using it due to my monitor needing an adaptor. Log is below:

Extras

OTL Extras logfile created on: 31/01/2013 10:15:15 AM - Run 6
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\user\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

2.99 Gb Total Physical Memory | 2.01 Gb Available Physical Memory | 67.12% Memory free
6.17 Gb Paging File | 5.30 Gb Available in Paging File | 85.85% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 288.04 Gb Total Space | 107.76 Gb Free Space | 37.41% Space Free | Partition Type: NTFS
Drive D: | 10.00 Gb Total Space | 4.30 Gb Free Space | 42.96% Space Free | Partition Type: NTFS

Computer Name: TOBYOREO-PC | User Name: user | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [Winamp.Bookmark] -- "C:\Program Files\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft)
Directory [Winamp.Enqueue] -- "C:\Program Files\Winamp\winamp.exe" /ADD "%1" (Nullsoft)
Directory [Winamp.Play] -- "C:\Program Files\Winamp\winamp.exe" "%1" (Nullsoft)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\xchat\xchat.exe" = C:\Program Files\xchat\xchat.exe:*:Enabled:XChat IRC Client -- ()


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{24114901-AC83-4C12-9816-AC9845018BDA}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{D078430B-4094-422B-BB72-5EF106F34F8F}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{064C05CA-740D-408B-95DC-05D2864E8563}" = protocol=17 | dir=in | app=c:\program files\itunes\itunes.exe |
"{07865AC7-41D2-41F7-A390-2AA543F7B86C}" = protocol=6 | dir=in | svc=wcescomm | app=%systemroot%\system32\svchost.exe |
"{0B83BCC2-FDBC-4494-854F-92B997DAD25F}" = protocol=6 | dir=in | app=c:\program files\ventrilo\ventrilo.exe |
"{12A24D3B-727F-4481-9DD0-F1EB57137D2B}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{13AFCA9B-B6F0-4ED6-BD68-9BFE41AA0BFA}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{1D48B67E-35A2-4947-A6E8-8451A2DA713A}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yserver.exe |
"{23B12349-2F2F-4094-82C2-F288C4D8CE19}" = dir=in | app=c:\program files\windows live\mesh\moe.exe |
"{24FD0568-BE48-44C7-A9AB-908ED0BB8197}" = protocol=6 | dir=in | app=c:\windows\system32\dldfcoms.exe |
"{2938330C-1F02-4E59-92AA-96CB2B9D747A}" = protocol=6 | dir=in | app=c:\program files\dell aio printer 948\dldffax.exe |
"{29FE0BB5-60C4-4D8D-AFF4-AE981F67FCF7}" = dir=in | app=c:\program files\windows live\sync\windowslivesync.exe |
"{2E80F7E2-FDE3-4C6E-B4F0-1E10A5F36549}" = protocol=6 | dir=in | app=c:\program files\avg\avg2013\avgmfapx.exe |
"{3507E90F-44DA-4DCF-82EF-0B7AD462FC35}" = protocol=17 | dir=out | svc=rapimgr | app=%systemroot%\system32\svchost.exe |
"{3CFCDD2B-867F-4798-91F9-E1AA4068BFD0}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{40BC5DB7-3831-4FA5-A5C9-2C50685D46ED}" = protocol=17 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\dldfjswx.exe |
"{45164F33-AD34-4A85-937B-EF822F7739D8}" = protocol=17 | dir=in | app=c:\program files\avg\avg2013\avgmfapx.exe |
"{598E4106-3E58-40FA-ADEC-BFEC15F9DEFC}" = protocol=6 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"{5B26257D-1FD8-4438-B1ED-80A6488F3876}" = protocol=17 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"{5E2B0D88-3269-4748-8123-16B2C93B7CA8}" = dir=in | app=c:\program files\windows live\contacts\wlcomm.exe |
"{5F4C0A4E-372A-4556-8D58-54905EC309F4}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{606FC13B-287F-4F68-B574-AD29B073E097}" = protocol=6 | dir=in | app=c:\program files\zandronum\doomseeker\doomseeker.exe |
"{60DC3DD3-4FFD-415D-BBDB-AC0BFD79AD65}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{61C7D590-BAF8-4C1A-AE66-0D58F5D3CFC9}" = protocol=6 | dir=in | app=c:\program files\dell aio printer 948\memcard.exe |
"{69FB636E-FF89-41B2-8D2A-8BF9A7E24505}" = protocol=17 | dir=in | app=c:\program files\dell aio printer 948\dldfmon.exe |
"{6CCCCF22-2250-4B51-8710-289E7EB60BC4}" = protocol=17 | dir=in | app=c:\program files\zandronum\doomseeker\doomseeker.exe |
"{6E587721-E743-466E-AD92-768158CF03FB}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{7B5585ED-EC17-4445-9F0E-3E95618D44EE}" = protocol=6 | dir=out | svc=rapimgr | app=%systemroot%\system32\svchost.exe |
"{7C53E4F5-5B57-418A-99EA-60AB28692556}" = protocol=17 | dir=in | app=c:\program files\ventrilo\ventrilo.exe |
"{801F68B1-634A-4225-9B39-C8EACE569D37}" = protocol=6 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\dldfjswx.exe |
"{812F8073-566B-464C-A2AB-ACB240B1B2FA}" = dir=in | app=c:\users\user\appdata\local\facebook\video\skype\facebookvideocalling.exe |
"{8191C0AD-005C-423E-A590-36A583D8EE15}" = protocol=17 | dir=in | app=c:\program files\steam\steamapps\whiteboy567\counter-strike\hl.exe |
"{82272DB3-066C-468E-9C8C-1C36B9B6268B}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe |
"{9133793A-4F97-410E-9256-5D0A300A1104}" = protocol=6 | dir=out | svc=wcescomm | app=%systemroot%\system32\svchost.exe |
"{977DCE5F-9A53-4E06-A215-FE76DC2699A3}" = protocol=17 | dir=in | app=c:\program files\dell aio printer 948\dldffax.exe |
"{983DCB6F-7EE6-4FEC-915B-63F97BE9A41B}" = protocol=17 | dir=in | app=c:\program files\microsoft games\age of empires iii\age3y.exe |
"{A0B0EFEB-79C1-413C-95C5-43ADAA22D3F1}" = protocol=6 | dir=in | app=c:\program files\steam\steamapps\whiteboy567\day of defeat\hl.exe |
"{B5ADB88C-8D96-4CF2-A9A8-848599696EDF}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yserver.exe |
"{B6C5317E-C48E-487A-9185-941B8B214708}" = protocol=6 | dir=in | app=c:\program files\microsoft games\age of empires iii\age3y.exe |
"{B72C1AFC-F2C2-4402-83E1-1EC76CD9B005}" = protocol=6 | dir=in | app=c:\program files\dell aio printer 948\dldfmon.exe |
"{C60DAF86-586C-474B-B9CC-0DA0C8756263}" = protocol=6 | dir=in | app=c:\program files\zandronum\zandronum.exe |
"{C7263137-C5E8-4345-87AE-6602B6509683}" = protocol=6 | dir=in | app=c:\program files\steam\steamapps\whiteboy567\counter-strike\hl.exe |
"{CD10E1AA-46D2-446F-87E4-D58ECEAB1DD4}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |
"{CE4A77E7-99AB-44EF-86BA-3FD9096D9FF5}" = protocol=17 | dir=in | app=c:\program files\dell aio printer 948\memcard.exe |
"{DF121697-48D2-415D-B90A-463FAF3DD2CF}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{DFF7B5A8-B233-464C-960A-879642BC53BE}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{E1E7DAFD-A5C4-4043-9785-AC17DC624CEA}" = protocol=17 | dir=in | app=c:\program files\steam\steamapps\whiteboy567\day of defeat\hl.exe |
"{E3157FE7-9877-46C5-8DA4-12B1CB2EFF9D}" = protocol=6 | dir=in | app=c:\program files\dell aio printer 948\dldfaiox.exe |
"{E463A663-B0CB-4595-BACC-D19CC73B0864}" = protocol=17 | dir=out | svc=wcescomm | app=%systemroot%\system32\svchost.exe |
"{F851A83B-960F-4F67-8DA3-7107596C105C}" = protocol=17 | dir=in | app=c:\windows\system32\dldfcoms.exe |
"{FB9895C7-1C69-4069-B417-99F1A95486FC}" = protocol=17 | dir=in | app=c:\program files\dell aio printer 948\dldfaiox.exe |
"{FC95F74C-F9FF-49CD-86EC-595F125F54C0}" = protocol=17 | dir=in | app=c:\program files\zandronum\zandronum.exe |
"TCP Query User{161649F2-CA50-4B07-8612-A4F2B502B01D}C:\ggpo\ggpo.exe" = protocol=6 | dir=in | app=c:\ggpo\ggpo.exe |
"TCP Query User{37CD8A97-6D6B-4C8F-A3DF-8ECDF2356375}C:\ide\ide.exe" = protocol=6 | dir=in | app=c:\ide\ide.exe |
"TCP Query User{47A5BF27-32AA-49BC-ADD0-4ED2FEAB9190}C:\program files\turbine\the lord of the rings online\lotroclient.exe" = protocol=6 | dir=in | app=c:\program files\turbine\the lord of the rings online\lotroclient.exe |
"TCP Query User{4A737B6D-B039-4FB4-8D9F-9C01BA292AFE}C:\program files\ea games\mohaa\mohaa.exe" = protocol=6 | dir=in | app=c:\program files\ea games\mohaa\mohaa.exe |
"TCP Query User{54CAA8DF-EC82-4045-9676-E2840D39CED6}C:\users\user\appdata\local\apps\2.0\vojya0nj.434\ggp6otd1.9jd\supe..tion_e346eacfb31edf62_0002.0000_8f58d4b3b72178be\supercade.exe" = protocol=6 | dir=in | app=c:\users\user\appdata\local\apps\2.0\vojya0nj.434\ggp6otd1.9jd\supe..tion_e346eacfb31edf62_0002.0000_8f58d4b3b72178be\supercade.exe |
"TCP Query User{581FFA94-5118-44CB-8F22-885C0E76CDF1}C:\users\user\appdata\roaming\supercade\supercadeemulator.exe" = protocol=6 | dir=in | app=c:\users\user\appdata\roaming\supercade\supercadeemulator.exe |
"TCP Query User{69E4796F-3DF2-4B7E-AA25-4AC982EE82AF}C:\zdaemon\distr\zlauncher.exe" = protocol=6 | dir=in | app=c:\zdaemon\distr\zlauncher.exe |
"TCP Query User{69E61E6D-09D6-4625-AB66-7101779A5BC7}C:\windows\system32\spool\drivers\w32x86\3\dldfpswx.exe" = protocol=6 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\dldfpswx.exe |
"TCP Query User{810653F9-5C0D-417D-971B-90DEA7998242}C:\program files\dell aio printer 948\dldfmon.exe" = protocol=6 | dir=in | app=c:\program files\dell aio printer 948\dldfmon.exe |
"TCP Query User{922EEEF0-2FC1-4375-B1F4-E6320F16E3E1}C:\program files\microsoft games\age of empires ii\empires2.icd" = protocol=6 | dir=in | app=c:\program files\microsoft games\age of empires ii\empires2.icd |
"TCP Query User{9C815107-3CEF-43F7-A959-CB2AF1B9C4C0}C:\program files\gog.com\heroes of might and magic 2 gold\dosbox\dosbox.exe" = protocol=6 | dir=in | app=c:\program files\gog.com\heroes of might and magic 2 gold\dosbox\dosbox.exe |
"TCP Query User{A814BE1D-5222-494F-88BD-7B1C98C77949}C:\skulltag\skulltag.exe" = protocol=6 | dir=in | app=c:\skulltag\skulltag.exe |
"TCP Query User{C1654FD2-74A8-4DBD-9BA8-55A368232870}C:\program files\utorrent\utorrent.exe" = protocol=6 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"TCP Query User{C91DA873-0166-4EB1-86B2-56C90AEAB9AD}C:\zdaemon109\zdaemon\zlauncher.exe" = protocol=6 | dir=in | app=c:\zdaemon109\zdaemon\zlauncher.exe |
"TCP Query User{C93ADDAB-3228-413B-92CC-85853F315A26}C:\program files\limewire\limewire.exe" = protocol=6 | dir=in | app=c:\program files\limewire\limewire.exe |
"TCP Query User{D4057693-9A43-4565-9D32-345B733D59EE}C:\zdaemon\distr\zdaemon.exe" = protocol=6 | dir=in | app=c:\zdaemon\distr\zdaemon.exe |
"TCP Query User{E6FEA378-C337-4455-B028-E5D17E05AE9A}C:\skulltag\idese.exe" = protocol=6 | dir=in | app=c:\skulltag\idese.exe |
"UDP Query User{0ED61A94-595C-4382-8D64-086FDE72F276}C:\program files\utorrent\utorrent.exe" = protocol=17 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"UDP Query User{13DBD699-304A-4E22-8B97-D484D36A030E}C:\zdaemon\distr\zlauncher.exe" = protocol=17 | dir=in | app=c:\zdaemon\distr\zlauncher.exe |
"UDP Query User{1C0B95B8-72AF-4650-A457-F4AE5414902F}C:\ggpo\ggpo.exe" = protocol=17 | dir=in | app=c:\ggpo\ggpo.exe |
"UDP Query User{38A1ECDC-1E3B-42A7-BA6B-667DF6B71339}C:\program files\turbine\the lord of the rings online\lotroclient.exe" = protocol=17 | dir=in | app=c:\program files\turbine\the lord of the rings online\lotroclient.exe |
"UDP Query User{423B83D6-08F7-4A01-A86C-D4CB022FB66B}C:\zdaemon\distr\zdaemon.exe" = protocol=17 | dir=in | app=c:\zdaemon\distr\zdaemon.exe |
"UDP Query User{463A81EA-F33C-4DE9-A1CC-64CC2DE3161C}C:\zdaemon109\zdaemon\zlauncher.exe" = protocol=17 | dir=in | app=c:\zdaemon109\zdaemon\zlauncher.exe |
"UDP Query User{54276854-15E8-4B5C-A6E0-4C91E27E75CE}C:\skulltag\idese.exe" = protocol=17 | dir=in | app=c:\skulltag\idese.exe |
"UDP Query User{5662504B-317D-40CF-8BC3-30D253F90CEC}C:\program files\gog.com\heroes of might and magic 2 gold\dosbox\dosbox.exe" = protocol=17 | dir=in | app=c:\program files\gog.com\heroes of might and magic 2 gold\dosbox\dosbox.exe |
"UDP Query User{583BDAA3-3AD4-40BE-96DE-7B006D8D0847}C:\skulltag\skulltag.exe" = protocol=17 | dir=in | app=c:\skulltag\skulltag.exe |
"UDP Query User{5A4D4347-C5AD-4FFF-A1EF-69ABF715D129}C:\program files\limewire\limewire.exe" = protocol=17 | dir=in | app=c:\program files\limewire\limewire.exe |
"UDP Query User{7ED0024F-8755-44F5-8F54-626C8084CEDC}C:\users\user\appdata\local\apps\2.0\vojya0nj.434\ggp6otd1.9jd\supe..tion_e346eacfb31edf62_0002.0000_8f58d4b3b72178be\supercade.exe" = protocol=17 | dir=in | app=c:\users\user\appdata\local\apps\2.0\vojya0nj.434\ggp6otd1.9jd\supe..tion_e346eacfb31edf62_0002.0000_8f58d4b3b72178be\supercade.exe |
"UDP Query User{9BA403EF-8C97-4640-B3A2-495397A425B6}C:\program files\dell aio printer 948\dldfmon.exe" = protocol=17 | dir=in | app=c:\program files\dell aio printer 948\dldfmon.exe |
"UDP Query User{AC89FBCD-4863-4E6F-A2BF-B69A341A77FE}C:\ide\ide.exe" = protocol=17 | dir=in | app=c:\ide\ide.exe |
"UDP Query User{AEAE987F-2F50-43F8-8D6C-D01651F6AAC0}C:\program files\microsoft games\age of empires ii\empires2.icd" = protocol=17 | dir=in | app=c:\program files\microsoft games\age of empires ii\empires2.icd |
"UDP Query User{E890403A-791F-4716-A051-547D6EF998DF}C:\windows\system32\spool\drivers\w32x86\3\dldfpswx.exe" = protocol=17 | dir=in | app=c:\windows\system32\spool\drivers\w32x86\3\dldfpswx.exe |
"UDP Query User{F67AF59A-F63F-4ABE-9177-050AE3CBC715}C:\users\user\appdata\roaming\supercade\supercadeemulator.exe" = protocol=17 | dir=in | app=c:\users\user\appdata\roaming\supercade\supercadeemulator.exe |
"UDP Query User{FE0FB24E-76BE-49DD-8401-9D0BBEA08A39}C:\program files\ea games\mohaa\mohaa.exe" = protocol=17 | dir=in | app=c:\program files\ea games\mohaa\mohaa.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}" = PDFCreator
"{01501EBA-EC35-4F9F-8889-3BE346E5DA13}" = MSXML4 Parser
"{0394CDC8-FABD-4ed8-B104-03393876DFDF}" = Roxio Creator Tools
"{048298C9-A4D3-490B-9FF9-AB023A9238F3}" = Steam
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{0A0CADCF-78DA-33C4-A350-CD51849B9702}" = Microsoft .NET Framework 4 Extended
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0C34B801-6AEC-4667-B053-03A67E2D0415}" = Apple Application Support
"{0D397393-9B50-4c52-84D5-77E344289F87}" = Roxio Creator Data
"{0DEA94ED-915A-4834-A87E-388D012C8E02}" = Medal of Honor Allied Assault
"{13F3917B56CD4C25848BDC69916971BB}" = DivX Converter
"{17504ED4-DB08-40A8-81C2-27D8C01581DA}" = Windows Live Remote Service Resources
"{19A4A990-5343-4FF7-B3B5-6F046C091EDF}" = Windows Live Remote Client
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{227E8782-B2F4-4E97-B0EE-49DE9CC1C0C0}" = Windows Live Remote Service
"{247C5DDA-FFD7-44E0-8BF7-79BC80A0BF87}" = Windows Live Family Safety
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{2C6C74C2-042F-4D36-B7B0-0C538FCF01AB}" = Dell DataSafe Online
"{2D6E3D97-1FDF-4993-AC75-72F59EC445C5}" = Windows Live Family Safety
"{2F4C24E6-CBD4-4AAC-B56F-C9FD44DE5668}" = Roxio Drag-to-Disc
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{33BC9D7E-E790-495E-A4EA-CFB160C17A91}" = Logitech Gaming Software 5.08
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}" = Sonic Activation Module
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3FC7CBBC4C1E11DCA1A752EA55D89593}" = DivX Version Checker
"{464B3406-A4D0-4914-910F-7CA4380DCC13}" = Windows Live Remote Client Resources
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}" = User's Guides
"{5DD4FCBD-A3C1-4155-9E17-4161C70AAABA}" = Segoe UI
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{72470D12-2CCA-4324-AFF9-F1396A2168EA}" = Corel Snapfire muvee autoProducer add-on
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{777CA40C-0206-4EF6-A0FC-618BF06BF8D0}" = Intel® PRO Network Connections 12.1.11.0
"{789289CA-F73A-4A16-A331-54D498CE069F}" = Ventrilo Client
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{7ADE3A47-B425-45E9-8FF6-11BE2B775645}" = Corel Snapfire Plus
"{7B63B2922B174135AFC0E1377DD81EC2}" =
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{83FFCFC7-88C6-41c6-8752-958A45325C82}" = Roxio Creator Audio
"{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}" = Roxio Creator BDAV Plugin
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{904CCF62-818D-4675-BC76-D37EB399F917}" = Windows Mobile Device Center
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{933B4015-4618-4716-A828-5289FC03165F}" = VC80CRTRedist - 8.0.50727.6195
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A429C2AE-EBF1-4F81-A221-1C115CAADDAD}" = QuickTime
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A654A805-41D9-40C7-AA46-4AF04F044D61}" = Adobe® Photoshop® Album Starter Edition 3.2
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}" = Apple Mobile Device Support
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-A83000000003}" = Adobe Reader 8.3.1
"{ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}" = Adobe AIR
"{AF844339-2F8A-4593-81B3-9F4C54038C4E}" = Windows Live MIME IFilter
"{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync
"{B13A7C41581B411290FBC0395694E2A9}" = DivX Converter
"{BEE64C14-BEF1-4610-8A68-A16EAA47B882}" = Futuremark SystemInfo
"{C6150D8A-86ED-41D3-87BB-F3BB51B0B77F}" = Windows Live ID Sign-in Assistant
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator DE
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D5395E5F-4D45-4665-8F00-234FA33678AF}" = SlimDX Redistributable (March 2009)
"{D639085F-4B6E-4105-9F37-A0DBB023E2FB}" = Roxio MyDVD DE
"{D7AC932D-297F-46C8-9834-FA23854CC150}_is1" = MKV Converter Studio V2.0.2
"{DA34FE93-5DC5-48E0-ACC8-A5389E05BB51}" = iTunes
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{E7044E25-3038-4A76-9064-344AC038043E}" = Windows Mobile Device Center Driver Update
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}" = Microsoft Office Live Add-in 1.5
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"7-Zip" = 7-Zip 4.62
"AC3Filter_is1" = AC3Filter 1.61b
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"Adobe® Photoshop® Album Starter Edition 3.2" = Adobe® Photoshop® Album Starter Edition 3.2
"Age of Empires" = Microsoft Age of Empires
"Age of Empires 2.0" = Microsoft Age of Empires II
"Age of Empires II: The Conquerors Expansion 1.0" = Microsoft Age of Empires II: The Conquerors Expansion
"Any Video Converter Professional_is1" = Any Video Converter Professional 3.1.2
"Cake Poker" = Cake Poker
"CameraWindowDVC6" = Canon Camera Window DC_DV 6 for ZoomBrowser EX
"CameraWindowMC" = Canon Camera Window MC 6 for ZoomBrowser EX
"Canon G.726 WMP-Decoder" = Canon G.726 WMP-Decoder
"DefaultTab" = DefaultTab
"Dell AIO Printer 948" = Dell AIO Printer 948
"Deus Ex" = Deus Ex
"DirectVobSub" = DirectVobSub (remove only)
"DivX Plus DirectShow Filters" = DivX Plus DirectShow Filters
"DivX Setup" = DivX Setup
"Doom Builder 2_is1" = Doom Builder 2.1
"ESET Online Scanner" = ESET Online Scanner v3
"GameSpy Arcade" = GameSpy Arcade
"HDMI" = Intel® Graphics Media Accelerator Driver
"Heroes of Might and Magic 2 GOLD_is1" = Heroes of Might and Magic 2 GOLD
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"ImgBurn" = ImgBurn
"Keeper" = Dungeon Keeper Gold
"Kobo" = Kobo
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.70.0.1100
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"MovieEditTask" = Canon MovieEdit Task for ZoomBrowser EX
"Mozilla Firefox 18.0.1 (x86 en-US)" = Mozilla Firefox 18.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"NSS" = Norton Security Scan
"PhotoStitch" = Canon Utilities PhotoStitch
"PROSetDX" = Intel® PRO Network Connections 12.1.11.0
"RAW Image Task" = Canon RAW Image Task for ZoomBrowser EX
"RealPlayer 12.0" = RealPlayer
"RemoteCaptureTask" = Canon RemoteCapture Task for ZoomBrowser EX
"Revo Uninstaller" = Revo Uninstaller 1.94
"Rise of The Triad_is1" = Rise of The Triad
"Steam App 10" = Counter-Strike
"Steam App 30" = Day of Defeat
"Steam App 400" = Portal
"TVWiz" = Intel® TV Wizard
"Unlocker" = Unlocker 1.8.9
"uTorrent" = µTorrent
"Vice City Online Release RC1 Patch 1_is1" = Vice City Online Release RC1 Patch 1
"VobSub" = VobSub v2.23 (Remove Only)
"Winamp" = Winamp
"WinLiveSuite" = Windows Live Essentials
"WinRAR archiver" = WinRAR archiver
"xchat" = XChat 2 (remove only)
"Xvid_is1" = Xvid 1.2.2 final uninstall
"Zandronum" = Zandronum
"ZoomBrowser EX" = Canon Utilities ZoomBrowser EX

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"e8832ac51266356d" = Supercade
"RadarSync PC Updater 2011" = RadarSync PC Updater 2011 (driver updates & patches)
"uTorrent" = µTorrent

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 30/01/2013 8:20:57 AM | Computer Name = TobyOreo-PC | Source = MsiInstaller | ID = 10005
Description =

Error - 30/01/2013 8:22:08 AM | Computer Name = TobyOreo-PC | Source = VSS | ID = 8194
Description =

Error - 30/01/2013 8:24:12 AM | Computer Name = TobyOreo-PC | Source = VSS | ID = 8194
Description =

Error - 30/01/2013 8:25:15 AM | Computer Name = TobyOreo-PC | Source = VSS | ID = 8194
Description =

Error - 30/01/2013 8:27:04 AM | Computer Name = TobyOreo-PC | Source = VSS | ID = 8194
Description =

Error - 30/01/2013 8:28:27 AM | Computer Name = TobyOreo-PC | Source = MsiInstaller | ID = 10005
Description =

Error - 30/01/2013 8:29:32 AM | Computer Name = TobyOreo-PC | Source = VSS | ID = 8194
Description =

Error - 30/01/2013 8:31:02 AM | Computer Name = TobyOreo-PC | Source = VSS | ID = 8194
Description =

Error - 30/01/2013 8:32:18 AM | Computer Name = TobyOreo-PC | Source = MsiInstaller | ID = 10005
Description =

Error - 30/01/2013 8:36:48 AM | Computer Name = TobyOreo-PC | Source = VSS | ID = 8194
Description =

[ System Events ]
Error - 28/01/2013 5:24:00 PM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 28/01/2013 7:44:08 PM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 29/01/2013 11:22:15 AM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 29/01/2013 2:06:07 PM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 29/01/2013 8:15:49 PM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 30/01/2013 1:01:04 AM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 30/01/2013 7:45:55 AM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 30/01/2013 6:48:25 PM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 31/01/2013 11:10:48 AM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 31/01/2013 11:14:30 AM | Computer Name = TobyOreo-PC | Source = Service Control Manager | ID = 7026
Description =


< End of report >
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#2
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts
This is a fairly old laptop so the optical drive may very well be defective.

I'd suggest testing it with a live Linux CD like Slacko Puppy. If you can boot that and then play CD's and burn CD's then it's okay. If problems then replace it.
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