[Ztruker]

When the mouse freezes, is the keyboard still alive or is the computer totally locked up?

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The computer lag and hang a bit, and the keyboard too lag and resulted in ttttttttttthhhhhhhhhhhhhhiiiiiiiiiiissssssssssss kind of wording appearing in my typing.

[ladykaze]

The computer lag and hang a bit, and the keyboard too lag and resulted in ttttttttttthhhhhhhhhhhhhhiiiiiiiiiiissssssssssss kind of wording appearing in my typing.

[Ztruker]

It's beginning to look like a hardware problem. Let's do two things, check the memory and your hard drive.

Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

You can do this on any computer that has a working CD Burner.

Boot the CD and run for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

[ladykaze]

Hi,I had burned the disc and boot the CD 4 times, and there is no error with the memory. I will check the hard drive after I done with my assignment so sorry for the delay in response as I'm tight in my schedule.

[ladykaze]

Hi! Sorry for the delay. What else can I do as I can't seem to get the correct Hard Drive Diagnostics Tools and Utilities (Storage) ISO to boot after burning 4 types of them last Sun

[Ztruker]

Which one did you download to create the CD from? There is probably a way to create a bootable USB flash drive for the drive test but I need to know which one you are using.

Also, who is the drive manufacturer, Toshiba, Seagate, ????

[ladykaze]

I tried both. Toshiba didn't work. As for seagate, it hang when I boot it.

[Ztruker]

Who is the hard drive manufacturer?

We can skip this for now and come back to it if necessary.

Does the keyboard problem also occur in Safe Mode with Networking?

We need to collect more information that will hopefully help id what is going on.

Download and run Startup List.
Click on File then Save as.
Save the startuplist.txt file someplace you can find it.
Open startuplist.txt in Notepad then copy and paste all the data in a reply here.

Next, please Run the PCPitstop Full Tests, here: PCPitstop Full Tests

You must use Internet Explorer as it needs to install an ActiveX program.

Note: Vista/Windows 7 users with UAC must first Right-click IE - Select "Run as Administrator"

If you haven't already registered, Click - Sign up now! (left hand column in User Login)

Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.

The Full Tests take less than 5 minutes for most machines.

Once you have your Results, please post the URL (the http:// stuff) back here into this thread for review.

Note: Vista/Windows 7 users, please close your instance of IE "Running as Administrator" after you are finished reviewing your Results.

Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.

If you know that you are susceptible to photo driven seizure, please look away from your screen during the Video Adapter testing sequence.

Note: The PCPitstop Full Tests Results is a free service, but is supported by various paid product advertisements for utilities that "could" remedy the OP's problem.

Since this site is a "free-help" forum, we do not recommend or endorse purchase of automated utilities, and will assist you in manually correcting any problems and settings necessary to optimize your machine's performance. Ask your questions here. We'll help you walk through any necessary steps.

[Ztruker]

Also, what is the make and model number of your computer and what Operating System, Vista Home, Starter, Ultimate, ???