i have disabled all hp startup along with skype. still get a black screen at startup. i few minutes ago, i went to use the laptop and it was powered off. odd. this happened once before.
i started it up and the screen said windows was shut down improperly. i know i didn't turn it off and we didn't lose power.
here is what i copied from the event viewer.
- Provider
[ Name] Windows Error Reporting
- EventID 1001
[ Qualifiers] 0
Level 4
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2013-02-25T02:50:08.000000000Z
EventRecordID 8991
Channel Application
Computer HP
Security
- EventData
X64_0x9F_3_SETPOWER_IMAGE_NETwNs64.sys
0
BlueScreen
Not available
0
C:\Windows\Minidump\022413-67735-01.dmp C:\Users\greg & jacki\AppData\Local\Temp\WER-255248-0.sysdata.xml C:\Users\greg & jacki\AppData\Local\Temp\WER6C1B.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0fc684c9
X64_0x9F_3_SETPOWER_IMAGE_NETwNs64.sys
0
022413-67735-01
0
something is going on with this machine. i hope you can help me out essexboy. thank you.