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internet explorer won't open


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#1
rylee

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Keep getting an error when i try to open ie (dns server not available help thank you
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#2
Ztruker

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Do you mean Internet Explorer will not open, or it will not browse the internet?

"dns server not available" seems to indicate the latter.

Click on Start then Run or press Window key (next to left Ctrl key) +R and paste the following into the Run box, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.

If you don't have a Run selection off the Start menu, see here: Enable Run Command on Windows 7 or Vista Start Menu, or just press Windows Key (next to the left Ctrl key) + R.
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#3
rylee

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Do you mean Internet Explorer will not open, or it will not browse the internet?

"dns server not available" seems to indicate the latter.

Click on Start then Run or press Window key (next to left Ctrl key) +R and paste the following into the Run box, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.

If you don't have a Run selection off the Start menu, see here: Enable Run Command on Windows 7 or Vista Start Menu, or just press Windows Key (next to the left Ctrl key) + R.


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#4
rylee

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when i hit start there is no run my bad ive had xp for 10 yrs this is my trial run with 7

got it

Edited by rylee, 21 February 2013 - 07:46 PM.

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#5
rylee

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Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® 82562GT 10/100 Network Connection
Physical Address. . . . . . . . . : 00-16-76-B6-EF-6E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a887:e2bb:88bc:dc27%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 20, 2013 8:49:53 AM
Lease Expires . . . . . . . . . . : Thursday, February 21, 2013 9:20:46 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234886774
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-9C-B6-90-00-16-76-B6-EF-6E
DNS Servers . . . . . . . . . . . : 208.104.244.45
208.104.2.36
208.104.2.85
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{964B75D5-4784-4899-B500-2D4E1A1DB345}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2475:123e:3f57:fffb(Preferred)
Link-local IPv6 Address . . . . . : fe80::2475:123e:3f57:fffb%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=132ms TTL=45
Reply from 206.190.36.45: bytes=32 time=124ms TTL=45
Reply from 206.190.36.45: bytes=32 time=140ms TTL=45
Reply from 206.190.36.45: bytes=32 time=209ms TTL=45

Ping statistics for 206.190.36.45:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 124ms, Maximum = 209ms, Average = 151ms
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#6
rylee

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Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® 82562GT 10/100 Network Connection
Physical Address. . . . . . . . . : 00-16-76-B6-EF-6E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a887:e2bb:88bc:dc27%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 20, 2013 8:49:53 AM
Lease Expires . . . . . . . . . . : Thursday, February 21, 2013 9:20:46 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234886774
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-9C-B6-90-00-16-76-B6-EF-6E
DNS Servers . . . . . . . . . . . : 208.104.244.45
208.104.2.36
208.104.2.85
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{964B75D5-4784-4899-B500-2D4E1A1DB345}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2475:123e:3f57:fffb(Preferred)
Link-local IPv6 Address . . . . . : fe80::2475:123e:3f57:fffb%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=132ms TTL=45
Reply from 206.190.36.45: bytes=32 time=124ms TTL=45
Reply from 206.190.36.45: bytes=32 time=140ms TTL=45
Reply from 206.190.36.45: bytes=32 time=209ms TTL=45

Ping statistics for 206.190.36.45:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 124ms, Maximum = 209ms, Average = 151ms
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#7
Ztruker

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The DNS servers you show all point to comporium.net:

C:\Windows\System32>nslookup 208.104.244.45
Name: ns1.comporium.net
Address: 208.104.244.45

C:\Windows\System32>nslookup 208.104.244.36
Name: mta1.comporium.net
Address: 208.104.244.36


C:\Windows\System32>nslookup 208.104.244.85
Name: 208-104-244-85.sta.comporium.net
Address: 208.104.244.85


Try changing DNS to point to your router: 192.168.0.1 or the Google or OpenDNS servers.
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