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Unable to create user with administrator level

Started by rstrahan , Mar 02 2013 05:49 PM

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#1
rstrahan

Posted 02 March 2013 - 05:49 PM

New Member

Member
1 posts

On a Toshiba Satellite 550D running Windows 7. I am unable to create an "administrator" user, and thus unable to change the user control settings. I go in to create the user and it defaults to "standard user" and will not allow the creation of an administrator even though it shows "administrator" level on the user name. This was a display model if that helps. Is there a hidden administrator on these machines? Any suggestions.

#2
Ztruker

Posted 02 March 2013 - 10:25 PM

Member 5k

Technician
7,091 posts

Sounds like the account you are logged in as is not an Administrator account. If it was a display system then it was set up this way on purpose. You're best bet would be to do a System Recovery to factory new state.