[jAYkROW]

This problem appeared on my Dell Vostro 400 desktop, running Vista Ultimate, 3 days ago.
When I right-click on a jpeg file the following pop-up appears - EncodeMenu, SDK fails, OK.
If I press OK 5 times the right-click menu appears.
On the desktop, if I right-click on any shortcut, the menu appears when I click OK 4 times and the same for word docs

Attached Thumbnails

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Hi I am Masterking, and I would be glad to help you.

In order to get the the problem fixed, please follow my instructions accurately.

Can you generate a Eset Sysinspector log and attach it to your next message - follow instrucions HERE

Edited by masterking, 08 March 2013 - 12:55 PM.

[masterking]

Hi I am Masterking, and I would be glad to help you.

In order to get the the problem fixed, please follow my instructions accurately.

Can you generate a Eset Sysinspector log and attach it to your next message - follow instrucions HERE

Edited by masterking, 08 March 2013 - 12:55 PM.

[Ztruker]

Masterking, I seem to be following you around tonight

Where do you get ESET Sysinspector from? There is no link on the page you provided a link to.

[masterking]

Of course there is a link.





It can be downloaded from HERE either.

Edited by masterking, 09 March 2013 - 04:26 PM.

[Ztruker]

Okay, thanks, got it.

[jAYkROW]

MasterKing, thank you for replying so promptly. I apologise for not getting back to you sooner but I have been ill since I posted the query. If you can bear with me I hope to be fit to provide you with the required information in the next few days. Regards jAYkROW

[jAYkROW]

Hi I am Masterking, and I would be glad to help you.

In order to get the the problem fixed, please follow my instructions accurately.

Can you generate a Eset Sysinspector log and attach it to your next message - follow instrucions HERE

I have just recovered from illness so I sat down to reply to your offer of help but when I checked out the problem it has disappeared! The computer has hardly been on but it did install the latest windows updates the last time it was on. This sort of thing happens all to often with Windows updates and hours are lost head-scratching.