[danidan]

My DSL infrastructure data rate is 15M. My ISP provides me with 10M which is enough for me right now. My ISP salesperson claims, however, that while it is ok to have an infrastructure slower than the internet provider's speed, the other way around will cause sync problems and disconnections. Of course, they will charge me for increasing the speed. Are they right or just want my money? Thanks.

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Hi Danidan and welcome to Geeks To Go

I pay for a 60Mbps connection to my ISP and regularly get an average of 62Mbps when running tests at Speedtest.

This aspect from the Sales person is just ludicrous....

My ISP salesperson claims, however, that while it is ok to have an infrastructure slower than the internet provider's speed, the other way around will cause sync problems and disconnections.

The faster the speed is the better your surfing experience will be in terms of buffering issues when watching on-line video's etc.

If you are getting a higher speed than you are paying for then say nothing to the ISP and I'll more or less guarantee you that they will not increase your charges.

[Wolfeymole]

Hi Danidan and welcome to Geeks To Go

I pay for a 60Mbps connection to my ISP and regularly get an average of 62Mbps when running tests at Speedtest.

This aspect from the Sales person is just ludicrous....

My ISP salesperson claims, however, that while it is ok to have an infrastructure slower than the internet provider's speed, the other way around will cause sync problems and disconnections.

The faster the speed is the better your surfing experience will be in terms of buffering issues when watching on-line video's etc.

If you are getting a higher speed than you are paying for then say nothing to the ISP and I'll more or less guarantee you that they will not increase your charges.

[danidan]

Yes, that was my thought. Thanks much.

[Wolfeymole]

You're welcome Dan.