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Help with ensuring all remnants of virus removed


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#1
Wolfman360

Wolfman360

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Dear G2G team,

 

I recently installed NetExtender for a work project and today windows defender informed me that the version I installed was actually a rigged version

https://www.sonicwal...ers-information

https://www.microsof...atID=2147944484

 

I've removed the virus flagged by Windows Defender but I still have parts of NetExtender showing on my computer. I was hoping you would be able to help with ensuring it is all completely removed and that there are no other viruses present please. Anything Sonicwall/Netextender if this could be removed please.

 

Many thanks,

 

FRST Logs attached.

Attached Files


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#2
icotonev

icotonev

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Hello ,  Wolfman360..!  :)  My name is icotonev and I'm here to help you remove malware ..! 

 

Please give me some time to examine your logs and I will get back to you as soon as possible.

 

Thank you..!  smile.png 

 


 


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#3
icotonev

icotonev

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  • Malware Removal
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Farbar Recovery Scan Tool - Fix
 
NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone
 
Please download the attached file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.
 
Run FRST and click Fix only once and wait.
 The Computer will restart when the fix is completed.
 

It will create a log (Fixlog.txt) please post it to your reply.

  • Copy/paste the following in the Search: box
Searchall: SonicWall;NetExtender
  • Click Search Files button
  • When completed click OK and a Search.txt document will open on your desktop
  • Аttach the report in your reply. If the file is too large zip and upload it here.

 

In your next reply, please include:

  • Fixlog.txt
  • Search report

 


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