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HELP! Computer won't load in reg or safe mode.


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#1
stephanyH

stephanyH

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My HP computer wont load in regular mode, the screen goes blue. And in safe mode it gets stuck on windows\system32\drivers\ahcix64s.sys..pauses for a long time then goes to black screen with safe mode in the corners frozen. I can't remember if it's Vista or XP. I believe it's whichever is newer though. What can I do to solve this? Thank you.
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#2
phillpower2

phillpower2

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:welcome: stephanyH

Can you tell us the HP model name or number so that we can do some research on the specifications.
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