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Windows Explorer crashing

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I installed a Samsung scanning program that has affected Windows Explorer. I removed the program, ran sfc /scannow a couple of times as administrator. I had this problem once before and managed to find a fix somewhere but now I can't remember or find it again. I know it involved running a few old school command prompt things. help?
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    Certified monkey.

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  • Hit the start button then type Msconfig.
  • Then under the start up tab disable/un-tick all items.Hit Apply
  • Under the Services Tab put a tick next to the box that says Hide all microsoft services.
  • Un-tick all that remain.Hit Apply and Ok your way out of there.
  • Then reboot the machine,into normal mode and see how it responds from there.
  • Let me know the outcome then I post with instructions that are most relevant to your situation.

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