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Blue screen of Death 0x0000009f DRIVER_POWER_STATE_FAILURE


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#1
BlueFaceofSorrow

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Hello All,

Like The title suggests, I have been facing the blue screen of death for sometime now. Laptop crashes randomly while working on it for no reason. Other times when it goes into hibernation [display turns off] It wont turn back on and I have gotten the BSOD a few times now.

Might be related, Laptop will suddenly stop responding, programs dont respond. Have cleaned regitry, run virus scans and checked disk for errors. No \thing came up.

I have attached the dump files, anyone help me out?Attached File  BSOD_Dump.zip   537.49KB   216 downloads
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#2
CaptJackSparrow

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Hello there!

I'm not sure how it works in this forum since I'm new here. But sometime we need more information than just dump the files. Looks like you have a problem with a USB hub or drivers for it, and/or the USB WiFi drivers. I would recommend to update them. Also I have listed all 3rd party drivers update any older drivers (if applicable)

Bugcheck:
For Information purpose only

**************************Thu May 23 09:43:11.258 2013 (UTC + 5:30)**************************
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\052313-18236-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
 
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
 
System Uptime: 0 days 0:32:35.758
 
Probably caused by : usbhub.sys
 
BugCheck 9F, {3, fffffa80085a1440, fffff80001e7a3d8, fffffa80088bc010}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80085a1440, Physical Device Object of the stack
Arg3: fffff80001e7a3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80088bc010, The blocked IRP
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  X64_0x9F_3_WUDFRd_IMAGE_usbhub.sys
 
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
**************************Tue May 21 17:39:06.337 2013 (UTC + 5:30)**************************
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\052113-16567-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
 
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
 
System Uptime: 0 days 2:24:21.837
 
Probably caused by : usbhub.sys
 
BugCheck 9F, {3, fffffa8007152060, fffff800035a83d8, fffffa8009594430}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007152060, Physical Device Object of the stack
Arg3: fffff800035a83d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8009594430, The blocked IRP
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  X64_0x9F_3_WUDFRd_IMAGE_usbhub.sys
 
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``



3rd Party Driver List:
For Information purpose only

intelppm.sys                Tue Jul 14 04:49:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 21:48:18 2010 (4BA3A3CA)
npf.sys                     Fri Jun 25 22:20:58 2010 (4C24DE72)
IntcDAud.sys                Fri Oct 15 13:58:17 2010 (4CB810A1)
HECIx64.sys                 Wed Oct 20 05:03:43 2010 (4CBE2AD7)
nusb3hub.sys                Fri Dec 10 10:20:35 2010 (4D01B19B)
nusb3xhc.sys                Fri Dec 10 10:20:35 2010 (4D01B19B)
SynTP.sys                   Fri Dec 17 07:50:50 2010 (4D0AC902)
Accelerometer.sys           Fri Jan  7 22:47:50 2011 (4D274ABE)
hpdskflt.sys                Fri Jan  7 22:47:50 2011 (4D274ABE)
RtsPStor.sys                Wed Jan 12 13:02:49 2011 (4D2D5921)
iaStor.sys                  Thu Jan 13 07:20:12 2011 (4D2E5A54)
igdpmd64.sys                Thu Jan 27 22:27:05 2011 (4D41A3E1)
Rt64win7.sys                Wed Feb 16 14:33:57 2011 (4D5B92FD)
netr28x.sys                 Mon Mar  7 07:23:24 2011 (4D743A94)
stwrt64.sys                 Fri Mar 11 13:59:11 2011 (4D79DD57)
atikmpag.sys                Tue Mar 15 18:54:37 2011 (4D7F6895)
atikmdag.sys                Tue Mar 15 19:21:43 2011 (4D7F6EEF)
dtsoftbus01.sys             Mon Oct 17 17:42:30 2011 (4E9C1BAE)
TurboB.sys                  Sat Apr 14 02:47:07 2012 (4F8897D3)
GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
MpFilter.sys                Thu Nov  1 04:13:06 2012 (5091A97A)
mbam.sys                    Fri Mar  1 02:03:07 2013 (512FBF03)

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#3
BlueFaceofSorrow

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Thank you :) I have tried windows update and it said no new updates. However I have manually updated the problematic driver. Waiting to see if it happens again [Hopefully not.]

Also could you tell me what other files would give more info other than the dump files?

Thanks.
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#4
CaptJackSparrow

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I have developed a Tool that will collect all required files.

  • Download the file from here
  • Once it saved on your Desktop right click on or press and hold the SF_Diagnostic_Tool.exe, and click/tap on Run as administrator.
  • Click/tap on the Grab All button, and click/tap on OK for each notice dialog until it's finished.
  • You will now have a folder saved on your Desktop with the name of SF_DD_MM_YYYY (SF_day_month_year) that includes the information from each button in the tool.
  • ZIP the SF_DD_MM_YYYY folder, then upload it

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