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Norton's Redirector

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I have pentII/400 384 RAM running win98se with Norton Systemworks and personal firewall (2003). I undated my subscription to both in 2/2005.

In April Liveupdate (I run that manually daily) had a redirector update. I allowed it to d/l but when it was in the restart process updating windows configuration files, I heard a loud TWANGE and then a gurgle (from my external speakers), was presented with a black screen with no cursor.

No matter what I did (run in safe mode) restarted several times, I got that same twang. I had to restore a backup (luckily I had backed up the C drive bout 5 days prior to this).

I still have the Jan upgrade of redirector in the symantic folder and all the other updates to anti virus, firewall and security patches seem to be working. I went to the Symantic web site and read about a redirector problem (no twanging tho) and I flatly refuse to uninstall and reinstall their products nor am I gonna pay their help desk people for something that no doubt was wrong with their application.

My questions are has anyone else run into this problem and do I really need to d/l the current version when everything seems to be running fine?


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