Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Need Help Fixing BSOD Issues With Many Different Error Codes


  • Please log in to reply

#1
BaronX13

BaronX13

    Member

  • Member
  • PipPip
  • 28 posts
Well, recently my computer has started to BSOD at seemingly random times, under different kinds of usage both light and heavy, and all within normal temperature ranges. Like most people, I went online to try and at least get some background knowledge on how to diagnose and possibly resolve the issues. Upon that inspection, I read a bit on error codes, dump files, and the infinite amounts of knowledge needed to even attempt this (needless to say I'm in over my head). What really confuses me the most though, is that upon looking at the error codes displayed on the blue screen, they all seem to be different. Some seem to show up a couple times, while others show up once. That being said, I don't know which one (or if all) of the codes to really "aim" for in resolving this issue, so unfortunately I can't help at least point someone helping me in the right direction (so to say). So I am looking for someone to walk me through how to fix this issue or issues in a step by step process. I don't know what information is needed, and for the information I am asked for I may need a short explanation on how to acquire it (think new to computers for ease of understanding). So, I would be very grateful if someone could help me figure all this out and fix the problem.
  • 0

Advertisements


#2
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Please provide the following info in your next reply.

Please Attach the two logs.

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Report FF Proxy Settings
Reset Ie proxy Settins
Reset FF proxy settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.




Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply

Please upload your dump files as well I need to see the actual dump instructions below.
http://h30434.www3.h...les/td-p/253475
  • 0

#3
BaronX13

BaronX13

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
MiniToolBox by Farbar Version: 16-06-2013
Ran by Chris (administrator) on 02-07-2013 at 01:43:36
Running from "C:\Users\Chris\Downloads"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® 82579V Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Darkstar
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Intel® 82579V Gigabit Network Connection
Physical Address. . . . . . . . . : 00-22-4D-84-37-91
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1d02:93b9:4d56:5186%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, July 02, 2013 1:39:45 AM
Lease Expires . . . . . . . . . . : Wednesday, July 03, 2013 1:39:45 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 234889805
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-6D-05-8C-00-22-4D-84-37-91
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:1c5a:d95:3f57:febe(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c5a:d95:3f57:febe%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: homeportal
Address: 192.168.1.254

Name: google.com
Addresses: 2607:f8b0:4000:802::1005
74.125.225.227
74.125.225.228
74.125.225.229
74.125.225.230
74.125.225.231
74.125.225.232
74.125.225.233
74.125.225.238
74.125.225.224
74.125.225.225
74.125.225.226


Pinging google.com [74.125.225.230] with 32 bytes of data:
Reply from 74.125.225.230: bytes=32 time=46ms TTL=50
Reply from 74.125.225.230: bytes=32 time=45ms TTL=50

Ping statistics for 74.125.225.230:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 46ms, Average = 45ms
Server: homeportal
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.139.183.24
206.190.36.45
98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=104ms TTL=47
Reply from 206.190.36.45: bytes=32 time=88ms TTL=47

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 88ms, Maximum = 104ms, Average = 96ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...00 22 4d 84 37 91 ......Intel® 82579V Gigabit Network Connection
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.65 276
192.168.1.65 255.255.255.255 On-link 192.168.1.65 276
192.168.1.255 255.255.255.255 On-link 192.168.1.65 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.65 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.65 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 58 ::/0 On-link
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:5ef5:79fd:1c5a:d95:3f57:febe/128
On-link
10 276 fe80::/64 On-link
11 306 fe80::/64 On-link
11 306 fe80::1c5a:d95:3f57:febe/128
On-link
10 276 fe80::1d02:93b9:4d56:5186/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/02/2013 01:40:19 AM) (Source: ESENT) (User: )
Description: taskhost (3480) An attempt to open the file "C:\Users\Chris\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).

Error: (07/01/2013 04:30:09 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xc0000005
Fault offset: 0x0000c41f
Faulting process id: 0x8ac
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3

Error: (07/01/2013 03:08:06 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xc0000005
Fault offset: 0x0000c41f
Faulting process id: 0x120c
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3

Error: (07/01/2013 02:23:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xc0000005
Fault offset: 0x0000c41f
Faulting process id: 0x1518
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3

Error: (06/30/2013 07:14:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x30363838
Faulting process id: 0x1064
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3

Error: (06/30/2013 02:39:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Faulting module name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Exception code: 0xc0000005
Fault offset: 0x017fb5bd
Faulting process id: 0x728
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3

Error: (06/30/2013 02:32:33 PM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000001
Faulting process id: 0x5a4
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3

Error: (06/30/2013 02:27:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Faulting module name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Exception code: 0xc0000005
Fault offset: 0x0155af8a
Faulting process id: 0x2bc
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3

Error: (06/29/2013 03:25:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xc0000005
Fault offset: 0x0000c41f
Faulting process id: 0x128c
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3

Error: (06/29/2013 11:31:18 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x51ca248d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x30363838
Faulting process id: 0xec0
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3


System errors:
=============
Error: (07/02/2013 01:40:32 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (07/02/2013 01:40:32 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (07/02/2013 01:40:32 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (07/02/2013 01:40:32 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (07/02/2013 01:40:31 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (07/02/2013 01:40:31 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (07/02/2013 01:39:52 AM) (Source: Service Control Manager) (User: )
Description: The IOCBIOS service failed to start due to the following error:
%%3

Error: (07/02/2013 01:40:32 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (07/02/2013 01:40:32 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (07/02/2013 01:40:31 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801


Microsoft Office Sessions:
=========================
Error: (07/02/2013 01:40:19 AM) (Source: ESENT)(User: )
Description: taskhost3480C:\Users\Chris\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (07/01/2013 04:30:09 AM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.051ca248dKERNELBASE.dll6.1.7601.1801550b83c8ac00000050000c41f8ac01ce763226678cd1C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exeC:\Windows\syswow64\KERNELBASE.dlld1f478a6-e230-11e2-8004-00224d843791

Error: (07/01/2013 03:08:06 AM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.051ca248dKERNELBASE.dll6.1.7601.1801550b83c8ac00000050000c41f120c01ce762bfc11d493C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exeC:\Windows\syswow64\KERNELBASE.dll5b9a88f5-e225-11e2-8004-00224d843791

Error: (07/01/2013 02:23:47 AM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.051ca248dKERNELBASE.dll6.1.7601.1801550b83c8ac00000050000c41f151801ce760aac79aa6cC:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exeC:\Windows\syswow64\KERNELBASE.dll2ac7f426-e21f-11e2-8004-00224d843791

Error: (06/30/2013 07:14:25 PM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.051ca248dunknown0.0.0.000000000c000000530363838106401ce75d41245a8e6C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exeunknown2f6f3fcb-e1e3-11e2-8004-00224d843791

Error: (06/30/2013 02:39:29 PM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.051ca248dPlanetSide2.exe0.0.0.051ca248dc0000005017fb5bd72801ce75c8984ee553C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exeC:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exec72e801b-e1bc-11e2-8496-00224d843791

Error: (06/30/2013 02:32:33 PM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.051ca248dunknown0.0.0.000000000c0000005000000015a401ce75c7e8d5f603C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exeunknowncf39f829-e1bb-11e2-8496-00224d843791

Error: (06/30/2013 02:27:37 PM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.051ca248dPlanetSide2.exe0.0.0.051ca248dc00000050155af8a2bc01ce75c58035a45fC:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exeC:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exe1ef9be4e-e1bb-11e2-8496-00224d843791

Error: (06/29/2013 03:25:46 PM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.051ca248dKERNELBASE.dll6.1.7601.1801550b83c8ac00000050000c41f128c01ce74efedefb167C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exeC:\Windows\syswow64\KERNELBASE.dll1434792c-e0fa-11e2-9932-00224d843791

Error: (06/29/2013 11:31:18 AM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.051ca248dunknown0.0.0.000000000c000000530363838ec001ce74cf05a1033aC:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exeunknown5303f231-e0d9-11e2-9932-00224d843791


=========================== Installed Programs ============================

µTorrent (Version: 3.1.3)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe AIR (Version: 3.3.0.3650)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
Anti-phishing Domain Advisor (Version: 1.1.0.1)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
applicationupdater
Babylon toolbar on IE
BabylonObjectInstaller (Version: 2.0.0.2)
Blacklight: Retribution
Bonjour (Version: 3.0.0.10)
BucksBee Loyalty Plugin - 100884.rs for Chrome
CCleaner (Version: 3.24)
Chatango Message Catcher
Combined Community Codec Pack 2011-11-11 (Version: 2011.11.11.0)
CPUID CPU-Z 1.63.0
CPUID HWMonitor 1.21
DAEMON Tools Lite (Version: 4.45.4.0315)
Dawn of War - Dark Crusade (Version: 1.00.0000)
Dawn Of War - Winter Assault (Version: 1.4)
DawnOfWar (Version: 1.00.00000)
Demigod
DivX Setup (Version: 2.6.1.28)
Download Updater (AOL LLC)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Funmoods Web Search
gamelauncher-ps2-live
Google Chrome (Version: 27.0.1453.116)
Google Talk Plugin (Version: 4.1.3.13728)
HandBrake 0.9.8 (Version: 0.9.8)
Intel® Manageability Engine Firmware Recovery Agent (Version: 1.0.0.36354)
Intel® Management Engine Components (Version: 9.0.0.1287)
Intel® Network Connections 17.4.95.0 (Version: 17.4.95.0)
Intel® Rapid Storage Technology (Version: 11.7.0.1013)
Intel® SMBus
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.8.251)
Intel® Trusted Connect Service Client (Version: 1.24.738.1)
iTunes (Version: 10.6.3.25)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 37 (Version: 6.0.370)
JetMP3 (Version: 1.0517.1205)
K-Lite Codec Pack 8.8.0 (Full) (Version: 8.8.0)
LibreOffice 3.5 (Version: 3.5.4.2)
ManyCam 3.1.43 (Version: 3.1.43)
marvell 91xx driver (Version: 1.2.0.1019)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Games for Windows - LIVE (Version: 3.0.89.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSI Afterburner 2.2.1 (Version: 2.2.1)
NirSoft BlueScreenView
NVIDIA 3D Vision Controller Driver 320.18 (Version: 320.18)
NVIDIA Control Panel 314.07 (Version: 314.07)
NVIDIA GeForce Experience 1.5 (Version: 1.5)
NVIDIA Graphics Driver 314.07 (Version: 314.07)
NVIDIA HD Audio Driver 1.3.24.2 (Version: 1.3.24.2)
NVIDIA Install Application (Version: 2.1002.124.810)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Update 4.11.9 (Version: 4.11.9)
NVIDIA Update Components (Version: 4.11.9)
PCSX2 - Playstation 2 Emulator
PDFCreator (Version: 1.2.0)
PlanetSide 2 (Version: 1.0.3.181)
PricePeep for Google Chrome (Version: 2.1.204.0)
Razer Synapse 2.0 (Version: 1.10.6)
Realtek High Definition Audio Driver (Version: 6.0.1.6804)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.1.36.0)
Skype™ 5.10 (Version: 5.10.114)
Space Hulk Mod 1.3.1
Spybot - Search & Destroy (Version: 1.6.2)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
System Requirements Lab for Intel (Version: 4.5.11.0)
TeamSpeak 3 Client (Version: 3.0.10.1)
TeamViewer 8 (Version: 8.0.16642)
The Haunted: Hells Reach
Torchlight
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Vid-Saver (Version: 1.18.149.149)
VLC media player 2.0.1 (Version: 2.0.1)
Warframe
Warhammer 40,000 Space Marine
Warhammer 40,000: Dawn of War - Game of the Year Edition
Warhammer 40,000: Dawn of War – Winter Assault
Warhammer® 40,000™: Dawn of War® II
Warhammer® 40,000™: Dawn of War® II - Chaos Rising™
Warhammer® 40,000™: Dawn of War® II – Retribution™
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Yontoo 1.10.02 (Version: 1.10.02)

========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 8158.5 MB
Available physical RAM: 6308.11 MB
Total Pagefile: 16315.18 MB
Available Pagefile: 14292.63 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.27 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:796.96 GB) NTFS

========================= Users: ========================================

User accounts for \\DARKSTAR

Administrator Chris Guest
UpdatusUser


**** End of log ****

Attached Files


  • 0

#4
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
These crashes are all over the place so lets just do a basic tune up on your machine and lose some un-needed programs and such..

Download and install Revo Uninstaller

http://www.revounins...d/revosetup.exe

  • Double click the Revo Uninstaller icon on your desktop to start the program
  • Scroll through the listed programs and Right Click on the program you wish to uninstall
  • From the pop out menu choose Uninstall
  • Click Yes to the confirmation dialogue
  • In the next window select the Advanced mode
  • Click Next to start uninstalling the program
  • Answer Yes to confirm the uninstall
  • When the program has completed the four steps, click Next to allow the program to search for leftovers
  • Once complete, click Next, then Finish
  • Repeat the above steps for any other programs you wish to remove.
Please remove the following programs with Revo.

Babylon toolbar on IE
BabylonObjectInstaller (Version: 2.0.0.2)
applicationupdater
DAEMON Tools Lite (Version: 4.45.4.0315)
Download Updater (AOL LLC)
Funmoods Web Search
Java™ 6 Update 37 (Version: 6.0.370)
Microsoft Security Essentials (Version: 4.2.223.1)
PricePeep for Google Chrome (Version: 2.1.204.0)
Spybot - Search & Destroy (Version: 1.6.2)
Unity Web Player (Version: )
Yontoo 1.10.02 (Version: 1.10.02)


After removing the items above then please open your copy of CCleaner then hit the tools button then the start up button and disable All items that remain.


Now reboot your machine.

Replace MSE with Avast free a much better AV in general.
http://www.filehippo...vast_antivirus/


Open your Copy of Autoruns and untick the items below.

These are located under the "Task Scheduler" Tab


+ "\Apple\AppleSoftwareUpdate" "Apple Software Update" "Apple Inc." "c:\program files (x86)\apple software update\softwareupdate.exe" "6/1/2011 7:46 PM"
+ "\FacebookUpdateTaskUserS-1-5-21-4179176860-620969967-2100876624-1000Core" "Facebook Installer" "Facebook Inc." "c:\users\chris\appdata\local\facebook\update\facebookupdate.exe" "7/2/2012 4:07 PM"
+ "\FacebookUpdateTaskUserS-1-5-21-4179176860-620969967-2100876624-1000UA" "Facebook Installer" "Facebook Inc." "c:\users\chris\appdata\local\facebook\update\facebookupdate.exe" "7/2/2012 4:07 PM"
+ "\GoogleUpdateTaskUserS-1-5-21-4179176860-620969967-2100876624-1000Core" "Google Installer" "Google Inc." "c:\users\chris\appdata\local\google\update\googleupdate.exe" "3/9/2010 1:10 AM"
+ "\GoogleUpdateTaskUserS-1-5-21-4179176860-620969967-2100876624-1000UA" "Google Installer" "Google Inc." "c:\users\chris\appdata\local\google\update\googleupdate.exe" "3/9/2010 1:10 AM"
+ "\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan" "Microsoft Malware Protection Command Line Utility" "Microsoft Corporation" "c:\program files\microsoft security client\mpcmdrun.exe" "1/25/2013 2:56 AM"
+ "\Microsoft\Windows\NetTrace\GatherNetworkInfo" "" "" "c:\windows\system32\gathernetworkinfo.vbs" "6/10/2009 3:36 PM"
+ "\Microsoft\Windows\Windows Media Sharing\UpdateLibrary" "Windows Media Player Network Sharing Service Configuration Application" "Microsoft Corporation" "c:\program files\windows media player\wmpnscfg.exe" "7/13/2009 7:24 PM"


Now reboot your machine again.


After all of the above then please start a new thread in the virus malware forums I am thinking that there is much malware to be removed from your machine.

See instructions below.
http://www.geekstogo...uide-t2852.html

Post a new thread here.
http://www.geekstogo...o=new_post&f=37

Good luck with your issue. :)

Edited by rockmilk, 02 July 2013 - 11:44 AM.

  • 1

#5
BaronX13

BaronX13

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
When I run Revo and Autoruns, some of the options you told me to uninstall/untick were not present.

For Revo
-Microsoft Security Essentials
-Yontoo
(These two I went into the regular program list and uninstalled them. The uh...usual way, I hope I didn't mess up by doing that.)

For Autoruns there were quite a few that were not there. Though nothing was ticked at all.

Should I be worried/do something else, or is this ok?
  • 0

#6
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Those items must be there in autoruns you are missing something they are under the scheduled task tab.

Also yes you should follow up this thread in the mawlare removal area of this forum I seriously think you have malware on your machine.
When you are given the all clear for malware I will gladly assist you further.
  • 0

#7
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Edit::

Double Posted.

Edited by rockmilk, 02 July 2013 - 03:48 PM.

  • 0

#8
BaronX13

BaronX13

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
I meant should I do something else about not being able to find those things in Revo and Autoruns. I did open a new thread in the malware department. Also, again, within the Revo Uninstaller I could not find MSE nor Yontoo, but they were in the regular uninstall list. On the autoruns thing, I found all of them but this one.

This is/was.

+ "\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan" "Microsoft Malware Protection Command Line Utility" "Microsoft Corporation" "c:\program files\microsoft security client\mpcmdrun.exe" "1/25/2013 2:56 AM"

Within the "Scheduled Tasks" list, nothing is checked though. If a screenshot is needed I could probably figure out how to send it.
That aside, I'll wait until the Malware specialists give me a clean bill of health before returning for assistance.

If the autoruns thing is important enough to send a screenshot or do anything extra I will do it. If not, I greatly appreciate your help, cause I could not make heads or tails about these BSOD crashes. Thank you thank you, and if there is anything I can do to help you as a volunteer or the site in general please tell me what it is.
  • 0

#9
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Just wait until the malware team gives you the all clear and we will cross bridges as they come.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP