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Computer won't shut off


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#1
HiLLaBiLLy

HiLLaBiLLy

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Hello, my computer won't turn off. I used the shut down button in the start menu to shut off my computer and as soon as it has completely shut off(lights and everything turn off, rather then with the restart button lights stay on and not everything shuts off) it starts right up again. I tried this several times with same result and then I tried holding the actually power button down to shut it off. It turned the computer off same as usual and restarted again. This next time I started my computer in safe mode then shut it down this way, It worked. I have not tried to turn my computer on and off again to check it so I am un sure if it fixed. My question is: did I get a nasty virus or was this just a one time fluke? I have recently re-downloaded League of legends but I have been able to shut down my computer after I downloaded it. Also any tips on how to fix this problem?
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#2
phillpower2

phillpower2

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:welcome: HiLLaBiLLy

Possible causes may include a bad power supply, a sticking or broken on/off power or restart button and a system short.

Please provide information about your computer, this includes is it a notebook or desktop, is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial) if a custom build post the brand and model name or number for the MB, add on video card if one is used and the PSU (power supply unit) providing these details will enable us to better assist you.
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