[vistasucks]

hi all, sorry..its me again

ive just got back from holiday to find someone has knackered my lappy..( my money is on my grandson )
it had blue screened, but i managed to do a restore on it..from then it wouldnt run any programs so restored it again to a different point with the same result...got a bit fed up at that point so did a full restore to factory on it and now it wont install updates again...ive had a look round but cant seem to find anything of use so im throwing myself on your mercy in the hopes that someone will take pity on me..
it has loaded about 35 updates, but it took about 4 hours and there was a failure or two..
im running vista home basic, 32 bit i think and its on an acer laptop

any help is, as always, much appreciated

regards
nige

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Hello.
Let's see what can we do to fix this issue

Please go to C:\Windows and find folder named "Software Distribution". Inside should be file named "Reportingevents.txt". Please, attach it to your next post. If it's too big, then zip it and attach.

[Naathim]

Hello.
Let's see what can we do to fix this issue

Please go to C:\Windows and find folder named "Software Distribution". Inside should be file named "Reportingevents.txt". Please, attach it to your next post. If it's too big, then zip it and attach.

[vistasucks]

hi naathim and many thanks for your assistance...hope this is the right one

Attached Files

•  ReportingEvents.log   370.57KB   160 downloads

[Naathim]

I'm glad that I can help you

Due to your report, updates are downloaded and ready for install, but system is rescheduling installation.

Please proceed as follows:

Go HERE and download Fix WU Utility by Ramesh Kumar.
Unzip it to your desktop and run it right-clicking and choosing 'Run as administrator".

In the main window choose Fix Windows Update.
Wait until the process will finish and reboot.
Check how are the updates.

[vistasucks]

ok, done that and its installing...fingers crossed

[Naathim]

Post the results

[vistasucks]

do you want the reporting events log again

[Naathim]

No, just tell me if the updates were installed after the fix.

[vistasucks]

48 updates downloaded and installed...only another 200 or so to go
worked a treat...thankyou very much my friend and i'll let you know when i'm right up to date

[Naathim]

Glad that I could help

Stay safe

[vistasucks]

installed service pack 2, everything seems fine now, so once again thanks for your assistance

[Naathim]

At your service

[vistasucks]

hi again, it seems i spoke too soon

it keeps installing service pack one, which takes about 2 seconds, then tries installing it again..i have attached a screen print of update history...if you need anything else please let me know

regards
nige

oh....and chrome keeps crashing too

Attached Thumbnails

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Edited by vistasucks, 13 July 2013 - 03:34 PM.

[Naathim]

Yes, please provide new Reportingevents.log., as mentioned before.

Earlier you said that SP2 is on board?
Please be more specific about chrome crashing, because we were not doing anything that can make it unstable. Any new installations in it? Some plugins or extensions?

[vistasucks]

hi, wasnt sure if you are back yet so i've posted this for your perusal when you are..
i had to do a recovery install again, and when i tried to do the updates it came back with an error ( screen shot )
so i have attached that and reporting events log too

regards
nige

Attached Thumbnails

• 

Attached Files

•  ReportingEvents.log   440.63KB   160 downloads