[Pallanon]

First time here and I am hoping I posted in the right area. Moms computer was infected and following the steps here I was able to clean it, but I have one issue. When I reboot the computer I get a RegSvr32 window that states c:\Users\Carole'sComputer\Appdata\Local\Ligos\vlcpmhev.dll failed to load. I had tried searching for this and could not find anything, is this something left over from the malware I had removed if so how can I remove it.

thankyou again everyone for keeping this site rocking

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Hello

Can you please download Autoruns: from here.
Unzip it and run autoruns.exe.
Wait until it completes scanning (information "ready" should appear in the bottom left corner).
Go to File -> Save -> in the "Save as" prompt choose *.txt and name it somehow.
Attach the file to your next answer

Edited by Naathim, 11 July 2013 - 06:15 PM.

[Naathim]

Hello

Can you please download Autoruns: from here.
Unzip it and run autoruns.exe.
Wait until it completes scanning (information "ready" should appear in the bottom left corner).
Go to File -> Save -> in the "Save as" prompt choose *.txt and name it somehow.
Attach the file to your next answer

Edited by Naathim, 11 July 2013 - 06:15 PM.

[Pallanon]

Hopefully I did it right

[Pallanon]

says I am not permitted to upload this type of file

[Pallanon]

text file

Attached Files

•  AutoRunsb.txt   52.7KB   145 downloads

[Naathim]

Hello

Please go to Malware Removal Forum and read the instructions here. Someone from the Malware Staff will help you to solve your problem.

If the problem will occur after checking your system for any malware, please return here and I'll try to help you. When posting there, provide also a link to this topic.