[msdawn]

My son went to a [bleep] site of course and a thing comes up to take ur picture then says they want 300.00 to get the virus off. a Green screen comes up then a bunch of stuff saying its homeland security. Have tried everything and even bought Norton and it won't take it off...Im on a different computer right now but I can get on the infected one in safe mode only. Please help me.

[Advertisements]

Get on the sick PC in Safe Mode with Networking then:

Download OTL from
http://www.geekstogo...timers-list-it/
and Save it to your desktop.

Run OTL (Vista or Win 7 => right click and Run As Administrator)

select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.

Ron

[RKinner]

Get on the sick PC in Safe Mode with Networking then:

Download OTL from
http://www.geekstogo...timers-list-it/
and Save it to your desktop.

Run OTL (Vista or Win 7 => right click and Run As Administrator)

select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.

Ron

[msdawn]

The infected computer is Windows 8 does that make a difference

[RKinner]

OTL should work on Win 8 too.

[msdawn]

OTL logfile created on: 7/15/2013 6:36:50 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\dawn\Downloads
64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16635)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.82 Gb Total Physical Memory | 1.04 Gb Available Physical Memory | 57.37% Memory free
4.69 Gb Paging File | 3.98 Gb Available in Paging File | 84.71% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 282.19 Gb Total Space | 245.38 Gb Free Space | 86.96% Space Free | Partition Type: NTFS

Computer Name: MOMS | User Name: dawn | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/07/15 18:34:22 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\dawn\Downloads\OTL (2).exe


========== Modules (No Company Name) ==========


========== Services (SafeList) ==========

SRV:64bit: - [2013/05/04 01:58:02 | 000,470,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\netprofmsvc.dll -- (netprofm)
SRV:64bit: - [2013/05/04 01:57:05 | 000,179,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\bisrv.dll -- (BrokerInfrastructure)
SRV:64bit: - [2013/04/08 23:48:42 | 000,169,472 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\SysNative\AudioEndpointBuilder.dll -- (AudioEndpointBuilder)
SRV:64bit: - [2013/03/01 21:45:07 | 000,171,008 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\TimeBrokerServer.dll -- (TimeBroker)
SRV:64bit: - [2013/03/01 21:45:05 | 000,180,224 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\SystemEventsBrokerServer.dll -- (SystemEventsBroker)
SRV:64bit: - [2013/01/28 20:57:14 | 000,014,920 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MsMpEng.exe -- (WinDefend)
SRV:64bit: - [2013/01/09 18:23:16 | 001,964,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\wlidsvc.dll -- (wlidsvc)
SRV:64bit: - [2013/01/09 18:22:35 | 000,438,272 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\lsm.dll -- (LSM)
SRV:64bit: - [2012/12/13 16:45:06 | 000,664,288 | ---- | M] (Acer Incorporated) [On_Demand | Stopped] -- C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe -- (ePowerSvc)
SRV:64bit: - [2012/11/20 05:48:38 | 000,100,752 | ---- | M] (ELAN Microelectronics Corp.) [Auto | Stopped] -- C:\Program Files\Elantech\ETDService.exe -- (ETDService)
SRV:64bit: - [2012/11/16 17:07:20 | 000,469,648 | ---- | M] (Acer Incorporated) [On_Demand | Stopped] -- C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe -- (DeviceFastLaneService)
SRV:64bit: - [2012/11/05 23:36:55 | 002,675,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll -- (PrintNotify)
SRV:64bit: - [2012/09/20 04:10:47 | 002,367,528 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\WSService.dll -- (WSService)
SRV:64bit: - [2012/09/20 01:31:18 | 000,116,736 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\fhsvc.dll -- (fhsvc)
SRV:64bit: - [2012/08/20 19:36:22 | 000,176,640 | ---- | M] (Broadcom Corp.) [Auto | Stopped] -- C:\Program Files\Broadcom\MemoryCard\BrcmCardReader.exe -- (BrcmCardReader)
SRV:64bit: - [2012/07/25 22:07:47 | 000,065,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\wiarpc.dll -- (WiaRpc)
SRV:64bit: - [2012/07/25 22:07:42 | 000,263,680 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wcmsvc.dll -- (Wcmsvc)
SRV:64bit: - [2012/07/25 22:07:40 | 000,283,648 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\vaultsvc.dll -- (VaultSvc)
SRV:64bit: - [2012/07/25 22:07:25 | 000,012,800 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\svsvc.dll -- (svsvc)
SRV:64bit: - [2012/07/25 22:06:34 | 000,743,936 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\netlogon.dll -- (Netlogon)
SRV:64bit: - [2012/07/25 22:06:33 | 000,161,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\NcaSvc.dll -- (NcaSvc)
SRV:64bit: - [2012/07/25 22:06:33 | 000,073,728 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\NcdAutoSetup.dll -- (NcdAutoSetup)
SRV:64bit: - [2012/07/25 22:05:55 | 000,059,904 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\keyiso.dll -- (KeyIso)
SRV:64bit: - [2012/07/25 22:05:34 | 000,037,376 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\efssvc.dll -- (EFS)
SRV:64bit: - [2012/07/25 22:05:28 | 000,207,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\DeviceSetupManager.dll -- (DsmSvc)
SRV:64bit: - [2012/07/25 22:05:24 | 000,342,016 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\SysNative\das.dll -- (DeviceAssociationService)
SRV:64bit: - [2012/07/25 22:05:08 | 000,122,368 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\AUInstallAgent.dll -- (AllUserInstallAgent)
SRV:64bit: - [2012/07/25 19:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicvss)
SRV:64bit: - [2012/07/25 19:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmictimesync)
SRV:64bit: - [2012/07/25 19:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicshutdown)
SRV:64bit: - [2012/07/25 19:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicrdv)
SRV:64bit: - [2012/07/25 19:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmickvpexchange)
SRV:64bit: - [2012/07/25 19:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicheartbeat)
SRV:64bit: - [2012/04/20 17:16:12 | 000,635,104 | ---- | M] (Intel® Corporation) [Auto | Stopped] -- C:\Program Files\Intel\iCLS Client\HeciServer.exe -- (Intel®
SRV - [2013/07/01 12:55:40 | 000,032,808 | ---- | M] (Just Develop It) [Auto | Stopped] -- C:\Program Files (x86)\MyPC Backup\BackupStack.exe -- (BackupStack)
SRV - [2013/05/20 23:44:22 | 000,144,368 | R--- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe -- (NIS)
SRV - [2013/03/01 15:49:32 | 000,058,288 | ---- | M] (Absolute Software Corp.) [Auto | Stopped] -- C:\Windows\SysWOW64\rpcnet.exe -- (rpcnet)
SRV - [2013/01/24 19:30:10 | 002,615,368 | ---- | M] (Acer Incorporated) [Auto | Stopped] -- C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe -- (CCDMonitorService)
SRV - [2013/01/10 07:03:29 | 000,096,880 | ---- | M] (Dritek System INC.) [Auto | Stopped] -- C:\Windows\RfBtnSvc64.exe -- (RfButtonDriverService)
SRV - [2012/12/10 03:39:09 | 000,350,544 | ---- | M] (Dritek System Inc.) [Auto | Stopped] -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe -- (DsiWMIService)
SRV - [2012/11/05 23:36:55 | 002,675,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll -- (PrintNotify)
SRV - [2012/11/02 19:36:52 | 000,259,136 | ---- | M] (NTI Corporation) [Auto | Stopped] -- C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe -- (NTI IScheduleSvc)
SRV - [2012/10/23 13:37:58 | 000,277,024 | ---- | M] (Intel Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe -- (cphs)
SRV - [2012/08/15 14:44:50 | 003,943,104 | ---- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe -- (NOBU)
SRV - [2012/07/25 22:20:04 | 000,018,432 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\StorSvc.dll -- (StorSvc)
SRV - [2012/07/17 19:10:34 | 000,364,416 | ---- | M] (Intel Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2012/07/17 19:10:32 | 000,276,864 | ---- | M] (Intel Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2012/07/17 19:10:18 | 000,165,760 | ---- | M] (Intel Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe -- (jhi_service)
SRV - [2012/07/11 23:10:24 | 000,174,160 | ---- | M] (Egis Technology Inc. ) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe -- (EgisTec Ticket Service)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/07/12 14:14:49 | 000,177,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2013/05/23 00:25:28 | 001,139,800 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\SymEFA64.sys -- (SymEFA)
DRV:64bit: - [2013/05/21 00:02:00 | 000,493,656 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\SymDS64.sys -- (SymDS)
DRV:64bit: - [2013/05/16 00:02:14 | 000,796,760 | R--- | M] (Symantec Corporation) [File_System | System | Stopped] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2013/05/04 02:34:17 | 000,446,720 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\USBHUB3.SYS -- (USBHUB3)
DRV:64bit: - [2013/05/04 02:34:17 | 000,213,248 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\UCX01000.SYS -- (UCX01000)
DRV:64bit: - [2013/05/04 02:34:15 | 000,284,416 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\spaceport.sys -- (spaceport)
DRV:64bit: - [2013/04/24 19:43:56 | 000,433,752 | R--- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symnets.sys -- (SymNetS)
DRV:64bit: - [2013/04/15 21:41:14 | 000,169,048 | R--- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\ccSetx64.sys -- (ccSet_NIS)
DRV:64bit: - [2013/03/04 21:14:07 | 000,023,448 | R--- | M] (Symantec Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\SymELAM.sys -- (SymELAM)
DRV:64bit: - [2013/03/04 20:40:08 | 000,224,416 | R--- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\Ironx64.sys -- (SymIRON)
DRV:64bit: - [2013/03/04 20:21:35 | 000,036,952 | R--- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2013/03/02 05:57:48 | 000,337,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\USBXHCI.SYS -- (USBXHCI)
DRV:64bit: - [2013/03/02 05:57:46 | 000,077,544 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\storahci.sys -- (storahci)
DRV:64bit: - [2013/03/02 05:45:20 | 000,148,712 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\tpm.sys -- (TPM)
DRV:64bit: - [2013/03/02 05:45:19 | 000,194,792 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2013/03/02 05:39:38 | 000,069,864 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\pdc.sys -- (pdc)
DRV:64bit: - [2013/02/02 02:25:23 | 000,037,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys -- (BthAvrcpTg)
DRV:64bit: - [2013/01/28 20:57:05 | 000,035,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WdBoot.sys -- (WdBoot)
DRV:64bit: - [2013/01/28 18:08:22 | 000,230,904 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WdFilter.sys -- (WdFilter)
DRV:64bit: - [2013/01/10 07:03:29 | 000,026,736 | ---- | M] (Dritek System Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\aPs2Kb2Hid.sys -- (Ps2Kb2Hid)
DRV:64bit: - [2013/01/09 20:53:32 | 000,028,904 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\msgpiowin32.sys -- (msgpiowin32)
DRV:64bit: - [2012/12/27 07:13:56 | 000,062,776 | ---- | M] (Egis Technology Inc.) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\mwlPSDVDisk.sys -- (mwlPSDVDisk)
DRV:64bit: - [2012/12/27 07:13:56 | 000,022,648 | ---- | M] (Egis Technology Inc.) [File_System | System | Stopped] -- C:\Windows\SysNative\Drivers\mwlPSDFilter.sys -- (mwlPSDFilter)
DRV:64bit: - [2012/12/27 07:13:56 | 000,020,520 | ---- | M] (Egis Technology Inc.) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\mwlPSDNserv.sys -- (mwlPSDNServ)
DRV:64bit: - [2012/11/26 22:55:44 | 000,029,952 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BthhfHid.sys -- (bthhfhid)
DRV:64bit: - [2012/11/20 05:48:40 | 000,331,152 | ---- | M] (ELAN Microelectronics Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\ETD.sys -- (ETD)
DRV:64bit: - [2012/11/19 23:54:31 | 000,039,936 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\hidi2c.sys -- (hidi2c)
DRV:64bit: - [2012/11/05 22:55:44 | 000,022,528 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\fxppm.sys -- (FxPPM)
DRV:64bit: - [2012/10/23 13:37:42 | 005,343,584 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2012/10/15 04:14:30 | 003,701,760 | ---- | M] (Qualcomm Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\athw8x.sys -- (athr)
DRV:64bit: - [2012/10/12 03:08:01 | 000,027,880 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/10/11 02:25:48 | 000,056,552 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\sdstor.sys -- (sdstor)
DRV:64bit: - [2012/10/11 02:13:49 | 000,058,088 | ---- | M] (Microsoft Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\dam.sys -- (dam)
DRV:64bit: - [2012/10/11 00:19:44 | 000,023,552 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WSDScan.sys -- (WSDScan)
DRV:64bit: - [2012/09/20 02:55:30 | 000,120,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\msgpioclx.sys -- (GPIOClx0101)
DRV:64bit: - [2012/09/20 02:55:27 | 003,265,256 | ---- | M] (Broadcom Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2012/09/20 02:55:24 | 000,533,224 | ---- | M] (Broadcom Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2012/08/16 16:33:42 | 000,645,952 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\iaStorA.sys -- (iaStorA)
DRV:64bit: - [2012/08/14 14:15:36 | 000,070,744 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\bScsiSDa.sys -- (bScsiSDa)
DRV:64bit: - [2012/07/26 00:26:46 | 000,025,328 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/07/26 00:26:45 | 000,033,792 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\condrv.sys -- (condrv)
DRV:64bit: - [2012/07/26 00:00:58 | 000,322,800 | ---- | M] (VIA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS -- (VSTXRAID)
DRV:64bit: - [2012/07/26 00:00:58 | 000,106,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\VerifierExt.sys -- (VerifierExt)
DRV:64bit: - [2012/07/26 00:00:58 | 000,097,008 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\uaspstor.sys -- (UASPStor)
DRV:64bit: - [2012/07/26 00:00:57 | 000,077,040 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\acpiex.sys -- (acpiex)
DRV:64bit: - [2012/07/26 00:00:55 | 000,064,240 | ---- | M] (Marvell Semiconductor, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\mvumis.sys -- (mvumis)
DRV:64bit: - [2012/07/26 00:00:55 | 000,030,960 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2012/07/26 00:00:52 | 000,092,400 | ---- | M] (LSI Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2012/07/26 00:00:52 | 000,081,136 | ---- | M] (LSI Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\lsi_sss.sys -- (LSI_SSS)
DRV:64bit: - [2012/07/26 00:00:52 | 000,064,752 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2012/07/26 00:00:51 | 000,113,904 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys -- (EhStorTcgDrv)
DRV:64bit: - [2012/07/26 00:00:51 | 000,081,136 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\EhStorClass.sys -- (EhStorClass)
DRV:64bit: - [2012/07/26 00:00:49 | 000,258,288 | ---- | M] (AMD Technologies Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2012/07/26 00:00:49 | 000,106,736 | ---- | M] (LSI) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\3ware.sys -- (3ware)
DRV:64bit: - [2012/07/26 00:00:49 | 000,076,016 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2012/07/26 00:00:48 | 000,026,352 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2012/07/25 23:57:54 | 000,361,200 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\clfs.sys -- (CLFS)
DRV:64bit: - [2012/07/25 23:54:34 | 000,096,496 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\wfplwfs.sys -- (WFPLWFS)
DRV:64bit: - [2012/07/25 23:53:16 | 000,067,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vpci.sys -- (vpci)
DRV:64bit: - [2012/07/25 22:17:38 | 000,036,592 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\terminpt.sys -- (terminpt)
DRV:64bit: - [2012/07/25 21:29:47 | 000,021,504 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2012/07/25 21:29:14 | 000,010,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\mshidumdf.sys -- (mshidumdf)
DRV:64bit: - [2012/07/25 21:29:08 | 000,048,640 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\BasicDisplay.sys -- (BasicDisplay)
DRV:64bit: - [2012/07/25 21:29:03 | 000,024,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\HyperVideo.sys -- (HyperVideo)
DRV:64bit: - [2012/07/25 21:28:52 | 000,029,696 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\BasicRender.sys -- (BasicRender)
DRV:64bit: - [2012/07/25 21:27:58 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vmgencounter.sys -- (gencounter)
DRV:64bit: - [2012/07/25 21:27:41 | 000,018,432 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\kdnic.sys -- (kdnic)
DRV:64bit: - [2012/07/25 21:27:37 | 000,010,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\acpitime.sys -- (acpitime)
DRV:64bit: - [2012/07/25 21:27:33 | 000,023,552 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\npsvctrig.sys -- (npsvctrig)
DRV:64bit: - [2012/07/25 21:27:29 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys -- (WpdUpFltr)
DRV:64bit: - [2012/07/25 21:27:16 | 000,010,240 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\acpipagr.sys -- (acpipagr)
DRV:64bit: - [2012/07/25 21:27:01 | 000,011,776 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\hyperkbd.sys -- (hyperkbd)
DRV:64bit: - [2012/07/25 21:26:46 | 000,062,976 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SerCx.sys -- (SerCx)
DRV:64bit: - [2012/07/25 21:26:43 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SpbCx.sys -- (SpbCx)
DRV:64bit: - [2012/07/25 21:26:34 | 000,030,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2012/07/25 21:26:13 | 000,051,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\bthhfenum.sys -- (BthHFEnum)
DRV:64bit: - [2012/07/25 21:25:57 | 000,033,280 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\dmvsc.sys -- (dmvsc)
DRV:64bit: - [2012/07/25 21:25:56 | 000,057,344 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/07/25 21:25:13 | 000,045,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\wpcfltr.sys -- (wpcfltr)
DRV:64bit: - [2012/07/25 21:25:01 | 000,126,464 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys -- (NdisImPlatform)
DRV:64bit: - [2012/07/25 21:23:53 | 000,068,608 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\mslldp.sys -- (MsLldp)
DRV:64bit: - [2012/07/25 21:23:42 | 000,097,792 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Stopped] -- C:\Windows\SysNative\Drivers\Ndu.sys -- (Ndu)
DRV:64bit: - [2012/07/02 17:16:02 | 000,062,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\HECIx64.sys -- (MEIx64)
DRV:64bit: - [2012/06/19 09:40:51 | 000,342,528 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\IntcDAud.sys -- (IntcDAud)
DRV:64bit: - [2012/06/02 09:31:37 | 000,425,472 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\k57nd60a.sys -- (k57nd60a)
DRV:64bit: - [2012/06/02 09:31:33 | 005,139,968 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BCMWL63A.SYS -- (BCM43XX)
DRV:64bit: - [2012/05/25 19:56:14 | 000,168,608 | R--- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\NARAx64\0401000.00E\ccSetx64.sys -- (ccSet_NARA)
DRV:64bit: - [2009/05/05 19:46:08 | 000,018,432 | ---- | M] (NewTech Infosystems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\NTIDrvr.sys -- (NTIDrvr)
DRV:64bit: - [2009/05/05 19:46:08 | 000,016,896 | ---- | M] (NewTech Infosystems Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\UBHelper.sys -- (UBHelper)
DRV - [2013/05/20 23:41:34 | 001,393,240 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\BASHDefs\20130522.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2013/03/04 20:38:48 | 000,513,184 | ---- | M] (Symantec Corporation) [Kernel | System | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\IPSDefs\20130402.100\IDSviA64.sys -- (IDSVia64)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {C9A923CD-1DD4-45ED-BCC5-F8A40AED5763}
IE:64bit: - HKLM\..\SearchScopes\{C9A923CD-1DD4-45ED-BCC5-F8A40AED5763}: "URL" = http://www.bing.com/...E10TR&pc=MAARJS
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {C9A923CD-1DD4-45ED-BCC5-F8A40AED5763}
IE - HKLM\..\SearchScopes\{C9A923CD-1DD4-45ED-BCC5-F8A40AED5763}: "URL" = http://www.bing.com/...E10TR&pc=MAARJS

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
IE - HKCU\..\SearchScopes,DefaultScope = {C9A923CD-1DD4-45ED-BCC5-F8A40AED5763}
IE - HKCU\..\SearchScopes\{4A37B8CF-828B-4E7D-9C1C-3CA0A3D0F20D}: "URL" = http://websearch.ask...C4-BCC251F6633B
IE - HKCU\..\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4}: "URL" = http://uk.search.yah...erms}&fr=mkg028
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1200112.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.17.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.17.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@Skype Limited.com/Facebook Video Calling Plugin: C:\Users\dawn\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll (Skype Limited)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\IPSFFPlgn\ [2013/07/12 15:59:12 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\coFFPlgn\ [2013/07/12 17:46:59 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\McAfee\MSK


========== Chrome ==========

CHR - homepage: http://www.google.com/
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}
CHR - homepage: http://www.google.com/
CHR - Extension: Google Search = C:\Users\dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: SiteAdvisor = C:\Users\dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.60.126.1_0\
CHR - Extension: Gmail = C:\Users\dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2012/07/26 00:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\IPS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [ETDCtrl] C:\Program Files\Elantech\ETDCtrl.exe (ELAN Microelectronics Corp.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [ApnUpdater] C:\Program Files (x86)\Ask.com\Updater\Updater.exe (Ask)
O4 - HKLM..\Run: [LManager] File not found
O4 - HKLM..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe (Symantec Corporation)
O4 - HKLM..\Run: [RadioController] C:\Program Files (x86)\RadioController\RfBtnHelper.exe (Dritek System Inc.)
O4 - HKCU..\Run: [Facebook Update] C:\Users\dawn\AppData\Local\Facebook\Update\FacebookUpdate.exe (Facebook Inc.)
O4 - HKCU..\Run: [Messenger (Yahoo!)] C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
O4 - HKCU..\Run: [Norton Download Manager{NIS204040-SHPD-FSD33017}] C:\Users\Public\Downloads\Norton\{NIS204040-SHPD-FSD33017}\NISDownloader.exe (Symantec Corporation)
O4 - HKCU..\Run: [Spotify Web Helper] C:\Program Files (x86)\Spotify\Data\SpotifyWebHelper.exe ()
O4 - HKCU..\RunOnce: [Application Restart #1] C:\Windows\System32\ctfmon.exe ctfmon.exe File not found
O4 - Startup: C:\Users\dawn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk = C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe (MyPCBackup.com)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.116.0.53 24.116.2.50
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{1AF45FC5-8C4A-43A1-AD32-03A94F488F76}: DhcpNameServer = 24.116.0.53 24.116.2.50
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O30 - LSA: Security Packages - (livessp) - File not found
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/07/15 18:22:57 | 000,000,000 | ---D | C] -- C:\Users\dawn\AppData\Local\ElevatedDiagnostics
[2013/07/12 16:15:55 | 000,000,000 | ---D | C] -- C:\Users\dawn\AppData\Local\NPE
[2013/07/12 14:14:49 | 000,177,312 | ---- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2013/07/12 14:14:49 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Symantec Shared
[2013/07/12 14:14:32 | 001,139,800 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymEFA64.sys
[2013/07/12 14:14:32 | 000,433,752 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1404000.028\symnets.sys
[2013/07/12 14:14:32 | 000,023,448 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymELAM.sys
[2013/07/12 14:14:31 | 000,796,760 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1404000.028\srtsp64.sys
[2013/07/12 14:14:31 | 000,493,656 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymDS64.sys
[2013/07/12 14:14:31 | 000,224,416 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1404000.028\Ironx64.sys
[2013/07/12 14:14:31 | 000,169,048 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1404000.028\ccSetx64.sys
[2013/07/12 14:14:31 | 000,036,952 | R--- | C] (Symantec Corporation) -- C:\Windows\SysNative\drivers\NISx64\1404000.028\srtspx64.sys
[2013/07/12 14:14:18 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\NISx64
[2013/07/12 14:14:18 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\drivers\NISx64\1404000.028
[2013/07/12 14:14:14 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Internet Security
[2013/07/12 14:14:14 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Norton Internet Security
[2013/07/12 13:55:31 | 000,000,000 | ---D | C] -- C:\Users\dawn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
[2013/07/12 13:55:30 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MyPC Backup
[2013/07/12 13:55:01 | 005,400,784 | ---- | C] (PC Cleaners) -- C:\ProgramData\pclunst.exe
[2013/07/12 13:55:00 | 000,000,000 | ---D | C] -- C:\ProgramData\PC1Data
[2013/07/12 12:35:14 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Wise Installation Wizard
[2013/07/09 20:52:45 | 001,838,080 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\DWrite.dll
[2013/07/09 20:52:39 | 000,595,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\qedit.dll
[2013/07/09 20:52:38 | 000,496,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\qedit.dll
[2013/07/09 20:52:06 | 003,958,784 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2013/07/09 20:51:49 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
[2013/07/09 20:51:46 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll
[2013/07/09 20:51:43 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
[2013/07/09 20:51:42 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe
[2013/07/09 20:51:38 | 002,842,112 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\WMVDECOD.DLL
[2013/07/09 20:51:37 | 002,620,928 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\WMVDECOD.DLL
[2013/06/16 10:42:32 | 001,257,472 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kernel32.dll
[2013/06/16 10:42:18 | 001,300,992 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\gdi32.dll
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/07/15 18:15:54 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/07/15 18:13:44 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys
[2013/07/15 18:13:43 | 1561,346,048 | -HS- | M] () -- C:\hiberfil.sys
[2013/07/12 17:46:43 | 000,017,408 | ---- | M] () -- C:\Windows\SysWow64\rpcnetp.dll
[2013/07/12 17:46:42 | 000,058,288 | ---- | M] (Absolute Software Corp.) -- C:\Windows\SysWow64\rpcnet.dll
[2013/07/12 17:45:55 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/07/12 17:45:23 | 000,017,408 | ---- | M] () -- C:\Windows\SysWow64\rpcnetp.exe
[2013/07/12 17:45:23 | 000,017,408 | ---- | M] () -- C:\Windows\SysNative\rpcnetp.exe
[2013/07/12 17:45:15 | 000,029,336 | ---- | M] () -- C:\Windows\SysNative\wpbbin.exe
[2013/07/12 17:29:36 | 000,001,259 | ---- | M] () -- C:\Users\dawn\Desktop\Norton Installation Files.lnk
[2013/07/12 17:29:36 | 000,001,098 | ---- | M] () -- C:\Users\dawn\Desktop\Norton Download Manager.lnk
[2013/07/12 14:19:00 | 000,000,934 | ---- | M] () -- C:\Windows\tasks\FacebookUpdateTaskUserS-1-5-21-2419960707-3255898379-1896861870-1001UA.job
[2013/07/12 14:17:33 | 002,411,793 | ---- | M] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\Cat.DB
[2013/07/12 14:14:49 | 000,177,312 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2013/07/12 14:14:49 | 000,007,631 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2013/07/12 14:14:49 | 000,000,854 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF
[2013/07/12 14:14:48 | 000,002,581 | ---- | M] () -- C:\Users\Public\Desktop\Norton Internet Security.lnk
[2013/07/12 13:55:31 | 000,001,105 | ---- | M] () -- C:\Users\dawn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
[2013/07/12 13:55:31 | 000,001,095 | ---- | M] () -- C:\Users\dawn\Desktop\MyPC Backup.lnk
[2013/07/12 13:54:28 | 005,400,784 | ---- | M] (PC Cleaners) -- C:\ProgramData\pclunst.exe
[2013/07/12 11:40:42 | 000,848,230 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/07/12 11:40:42 | 000,719,418 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/07/12 11:40:42 | 000,132,748 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/07/11 21:56:07 | 000,281,088 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/07/11 01:26:21 | 000,001,097 | ---- | M] () -- C:\Users\dawn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\regmonstd.lnk
[2013/07/11 01:26:08 | 000,000,162 | ---- | M] () -- C:\ProgramData\wavav0bdtzbtb43b.reg
[2013/07/11 01:26:08 | 000,000,067 | ---- | M] () -- C:\ProgramData\wavav0bdtzbtb43b.bat
[2013/07/11 01:13:03 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/06/27 20:19:03 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\FacebookUpdateTaskUserS-1-5-21-2419960707-3255898379-1896861870-1001Core.job
[2013/06/27 17:04:51 | 000,693,112 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe
[2013/06/27 17:04:51 | 000,078,200 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/07/12 14:16:54 | 002,411,793 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\Cat.DB
[2013/07/12 14:14:49 | 000,007,631 | ---- | C] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2013/07/12 14:14:49 | 000,000,854 | ---- | C] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF
[2013/07/12 14:14:48 | 000,002,581 | ---- | C] () -- C:\Users\Public\Desktop\Norton Internet Security.lnk
[2013/07/12 14:14:18 | 000,014,818 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymVTcer.dat
[2013/07/12 14:14:18 | 000,009,670 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymELAM64.cat
[2013/07/12 14:14:18 | 000,008,067 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\symnet64.cat
[2013/07/12 14:14:18 | 000,008,067 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\srtsp64.cat
[2013/07/12 14:14:18 | 000,008,063 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymDS64.cat
[2013/07/12 14:14:18 | 000,007,667 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\ccsetx64.cat
[2013/07/12 14:14:18 | 000,007,593 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\iron.cat
[2013/07/12 14:14:18 | 000,007,589 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\srtspx64.cat
[2013/07/12 14:14:18 | 000,007,587 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymEFA64.cat
[2013/07/12 14:14:18 | 000,003,434 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymEFA.inf
[2013/07/12 14:14:18 | 000,002,852 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymDS.inf
[2013/07/12 14:14:18 | 000,001,440 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\SymNet.inf
[2013/07/12 14:14:18 | 000,001,437 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\srtsp64.inf
[2013/07/12 14:14:18 | 000,001,420 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\srtspx64.inf
[2013/07/12 14:14:18 | 000,000,996 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\symELAM.inf
[2013/07/12 14:14:18 | 000,000,853 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\ccSetx64.inf
[2013/07/12 14:14:18 | 000,000,767 | R--- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\Iron.inf
[2013/07/12 14:14:18 | 000,000,172 | ---- | C] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\isolate.ini
[2013/07/12 14:07:19 | 000,001,259 | ---- | C] () -- C:\Users\dawn\Desktop\Norton Installation Files.lnk
[2013/07/12 14:07:19 | 000,001,098 | ---- | C] () -- C:\Users\dawn\Desktop\Norton Download Manager.lnk
[2013/07/12 13:55:31 | 000,001,105 | ---- | C] () -- C:\Users\dawn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
[2013/07/12 13:55:31 | 000,001,095 | ---- | C] () -- C:\Users\dawn\Desktop\MyPC Backup.lnk
[2013/07/11 21:55:53 | 000,281,088 | ---- | C] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/07/11 01:26:21 | 000,001,097 | ---- | C] () -- C:\Users\dawn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\regmonstd.lnk
[2013/07/11 01:26:08 | 000,000,162 | ---- | C] () -- C:\ProgramData\wavav0bdtzbtb43b.reg
[2013/07/11 01:26:08 | 000,000,067 | ---- | C] () -- C:\ProgramData\wavav0bdtzbtb43b.bat
[2013/01/10 06:47:37 | 000,017,408 | ---- | C] () -- C:\Windows\SysWow64\rpcnetp.dll
[2013/01/10 06:46:38 | 000,017,408 | ---- | C] () -- C:\Windows\SysWow64\rpcnetp.exe
[2012/12/27 06:14:23 | 000,083,968 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll
[2012/12/27 05:51:14 | 000,272,928 | ---- | C] () -- C:\Windows\SysWow64\igvpkrng600.bin
[2012/12/27 05:51:05 | 000,064,512 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
[2012/12/27 05:51:04 | 000,963,452 | ---- | C] () -- C:\Windows\SysWow64\igcodeckrng600.bin
[2012/07/26 03:13:10 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2012/07/26 03:13:09 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2012/07/26 02:21:26 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2012/07/25 20:17:42 | 000,043,520 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2012/07/25 15:37:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2012/07/25 15:28:31 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2012/06/02 09:31:19 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2012/04/20 16:59:44 | 000,001,536 | ---- | C] () -- C:\Windows\SysWow64\IusEventLog.dll

========== ZeroAccess Check ==========

[2013/01/10 07:29:52 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/03/06 01:31:28 | 019,758,592 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/03/06 00:03:37 | 017,561,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012/07/25 22:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2012/07/25 22:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012/07/25 22:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >

OTL Extras logfile created on: 7/15/2013 6:36:50 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\dawn\Downloads
64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16635)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.82 Gb Total Physical Memory | 1.04 Gb Available Physical Memory | 57.37% Memory free
4.69 Gb Paging File | 3.98 Gb Available in Paging File | 84.71% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 282.19 Gb Total Space | 245.38 Gb Free Space | 86.96% Space Free | Partition Type: NTFS

Computer Name: MOMS | User Name: dawn | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (All) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.chm[@ = chm.file] -- C:\Windows\hh.exe (Microsoft Corporation)
.cpl[@ = cplfile] -- C:\Windows\SysNative\control.exe (Microsoft Corporation)
.hlp[@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.inf[@ = inffile] -- C:\Windows\SysNative\NOTEPAD.EXE (Microsoft Corporation)
.ini[@ = inifile] -- C:\Windows\SysNative\NOTEPAD.EXE (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)
.js[@ = JSFile] -- C:\Windows\SysNative\WScript.exe (Microsoft Corporation)
.jse[@ = JSEFile] -- C:\Windows\SysNative\WScript.exe (Microsoft Corporation)
.reg[@ = regfile] -- C:\Windows\regedit.exe (Microsoft Corporation)
.txt[@ = txtfile] -- C:\Windows\SysNative\NOTEPAD.EXE (Microsoft Corporation)
.vbe[@ = VBEFile] -- C:\Windows\SysNative\WScript.exe (Microsoft Corporation)
.vbs[@ = VBSFile] -- C:\Windows\SysNative\WScript.exe (Microsoft Corporation)
.wsf[@ = WSFFile] -- C:\Windows\SysNative\WScript.exe (Microsoft Corporation)
.wsh[@ = WSHFile] -- C:\Windows\SysNative\WScript.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.bat [@ = batfile] -- "%1" %*
.chm [@ = chm.file] -- C:\Windows\hh.exe (Microsoft Corporation)
.cmd [@ = cmdfile] -- "%1" %*
.com [@ = comfile] -- "%1" %*
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.exe [@ = exefile] -- "%1" %*
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
.hta [@ = htafile] -- "%1" %*
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.inf [@ = inffile] -- C:\Windows\SysWow64\NOTEPAD.EXE (Microsoft Corporation)
.ini [@ = inifile] -- C:\Windows\SysWow64\NOTEPAD.EXE (Microsoft Corporation)
.url [@ = InternetShortcut] -- C:\Windows\SysWow64\rundll32.exe (Microsoft Corporation)
.js [@ = JSFile] -- C:\Windows\SysWow64\WScript.exe (Microsoft Corporation)
.jse [@ = JSEFile] -- C:\Windows\SysWow64\WScript.exe (Microsoft Corporation)
.pif [@ = piffile] -- "%1" %*
.reg [@ = regfile] -- C:\Windows\SysWow64\regedit.exe (Microsoft Corporation)
.scr [@ = scrfile] -- "%1" /S
.txt [@ = txtfile] -- C:\Windows\SysWow64\NOTEPAD.EXE (Microsoft Corporation)
.vbe [@ = VBEFile] -- C:\Windows\SysWow64\WScript.exe (Microsoft Corporation)
.vbs [@ = VBSFile] -- C:\Windows\SysWow64\WScript.exe (Microsoft Corporation)
.wsf [@ = WSFFile] -- C:\Windows\SysWow64\WScript.exe (Microsoft Corporation)
.wsh [@ = WSHFile] -- C:\Windows\SysWow64\WScript.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [edit] -- %SystemRoot%\System32\NOTEPAD.EXE %1 (Microsoft Corporation)
batfile [open] -- "%1" %*
batfile [print] -- %SystemRoot%\System32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
chm.file [open] -- "%SystemRoot%\hh.exe" %1 (Microsoft Corporation)
cmdfile [edit] -- %SystemRoot%\System32\NOTEPAD.EXE %1 (Microsoft Corporation)
cmdfile [open] -- "%1" %*
cmdfile [print] -- %SystemRoot%\System32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htafile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
inffile [open] -- %SystemRoot%\system32\NOTEPAD.EXE %1 (Microsoft Corporation)
inffile [print] -- %SystemRoot%\system32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
inifile [open] -- %SystemRoot%\system32\NOTEPAD.EXE %1 (Microsoft Corporation)
inifile [print] -- %SystemRoot%\system32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
jsfile [edit] -- C:\Windows\System32\Notepad.exe %1 (Microsoft Corporation)
jsfile [open] -- C:\Windows\System32\WScript.exe "%1" %* (Microsoft Corporation)
jsfile [print] -- C:\Windows\System32\Notepad.exe /p %1 (Microsoft Corporation)
jsefile [edit] -- C:\Windows\System32\Notepad.exe %1 (Microsoft Corporation)
jsefile [open] -- C:\Windows\System32\WScript.exe "%1" %* (Microsoft Corporation)
jsefile [print] -- C:\Windows\System32\Notepad.exe /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [edit] -- %SystemRoot%\system32\notepad.exe "%1" (Microsoft Corporation)
regfile [open] -- regedit.exe "%1" (Microsoft Corporation)
regfile [merge] -- Reg Error: Key error.
regfile [print] -- %SystemRoot%\system32\notepad.exe /p "%1" (Microsoft Corporation)
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
txtfile [open] -- %SystemRoot%\system32\NOTEPAD.EXE %1 (Microsoft Corporation)
txtfile [print] -- %SystemRoot%\system32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
txtfile [printto] -- %SystemRoot%\system32\notepad.exe /pt "%1" "%2" "%3" "%4" (Microsoft Corporation)
vbefile [edit] -- "%SystemRoot%\System32\Notepad.exe" %1 (Microsoft Corporation)
vbefile [open] -- "%SystemRoot%\System32\WScript.exe" "%1" %* (Microsoft Corporation)
vbefile [print] -- "%SystemRoot%\System32\Notepad.exe" /p %1 (Microsoft Corporation)
vbsfile [edit] -- "%SystemRoot%\System32\Notepad.exe" %1 (Microsoft Corporation)
vbsfile [open] -- "%SystemRoot%\System32\WScript.exe" "%1" %* (Microsoft Corporation)
vbsfile [print] -- "%SystemRoot%\System32\Notepad.exe" /p %1 (Microsoft Corporation)
wsffile [edit] -- "%SystemRoot%\System32\Notepad.exe" %1 (Microsoft Corporation)
wsffile [open] -- "%SystemRoot%\System32\WScript.exe" "%1" %* (Microsoft Corporation)
wsffile [print] -- "%SystemRoot%\System32\Notepad.exe" /p %1 (Microsoft Corporation)
wshfile [open] -- "%SystemRoot%\System32\WScript.exe" "%1" %* (Microsoft Corporation)
Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [edit] -- %SystemRoot%\System32\NOTEPAD.EXE %1 (Microsoft Corporation)
batfile [open] -- "%1" %*
batfile [print] -- %SystemRoot%\System32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
chm.file [open] -- "%SystemRoot%\hh.exe" %1 (Microsoft Corporation)
cmdfile [edit] -- %SystemRoot%\System32\NOTEPAD.EXE %1 (Microsoft Corporation)
cmdfile [open] -- "%1" %*
cmdfile [print] -- %SystemRoot%\System32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htafile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
inffile [open] -- %SystemRoot%\system32\NOTEPAD.EXE %1 (Microsoft Corporation)
inffile [print] -- %SystemRoot%\system32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
inifile [open] -- %SystemRoot%\system32\NOTEPAD.EXE %1 (Microsoft Corporation)
inifile [print] -- %SystemRoot%\system32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
jsfile [edit] -- C:\Windows\System32\Notepad.exe %1 (Microsoft Corporation)
jsfile [open] -- C:\Windows\System32\WScript.exe "%1" %* (Microsoft Corporation)
jsfile [print] -- C:\Windows\System32\Notepad.exe /p %1 (Microsoft Corporation)
jsefile [edit] -- C:\Windows\System32\Notepad.exe %1 (Microsoft Corporation)
jsefile [open] -- C:\Windows\System32\WScript.exe "%1" %* (Microsoft Corporation)
jsefile [print] -- C:\Windows\System32\Notepad.exe /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [edit] -- %SystemRoot%\system32\notepad.exe "%1" (Microsoft Corporation)
regfile [open] -- regedit.exe "%1" (Microsoft Corporation)
regfile [merge] -- Reg Error: Key error.
regfile [print] -- %SystemRoot%\system32\notepad.exe /p "%1" (Microsoft Corporation)
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
txtfile [open] -- %SystemRoot%\system32\NOTEPAD.EXE %1 (Microsoft Corporation)
txtfile [print] -- %SystemRoot%\system32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
txtfile [printto] -- %SystemRoot%\system32\notepad.exe /pt "%1" "%2" "%3" "%4" (Microsoft Corporation)
vbefile [edit] -- "%SystemRoot%\System32\Notepad.exe" %1 (Microsoft Corporation)
vbefile [open] -- "%SystemRoot%\System32\WScript.exe" "%1" %* (Microsoft Corporation)
vbefile [print] -- "%SystemRoot%\System32\Notepad.exe" /p %1 (Microsoft Corporation)
vbsfile [edit] -- "%SystemRoot%\System32\Notepad.exe" %1 (Microsoft Corporation)
vbsfile [open] -- "%SystemRoot%\System32\WScript.exe" "%1" %* (Microsoft Corporation)
vbsfile [print] -- "%SystemRoot%\System32\Notepad.exe" /p %1 (Microsoft Corporation)
wsffile [edit] -- "%SystemRoot%\System32\Notepad.exe" %1 (Microsoft Corporation)
wsffile [open] -- "%SystemRoot%\System32\WScript.exe" "%1" %* (Microsoft Corporation)
wsffile [print] -- "%SystemRoot%\System32\Notepad.exe" /p %1 (Microsoft Corporation)
wshfile [open] -- "%SystemRoot%\System32\WScript.exe" "%1" %* (Microsoft Corporation)
Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = CE 37 E6 AF FF 6A CD 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{03D666E5-8238-445A-8729-41BF8C886590}" = dir=out | name=@{microsoft.zunemusic_1.0.927.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.zunemusic/resources/33273} |
"{06392CE2-0146-4245-9395-B8A31C5F8BCC}" = dir=in | app=c:\program files (x86)\acer\clear.fi sdk21\video\videoplayer.exe |
"{096E5097-7B8F-472A-92C7-80373434CCB7}" = protocol=6 | dir=in | app=c:\program files (x86)\spotify\spotify.exe |
"{0CA6C074-CD9E-4728-907A-6686274FF059}" = protocol=6 | dir=in | app=c:\program files (x86)\spotify\data\spotifywebhelper.exe |
"{16996384-9EF8-44E9-910A-725297D73EA0}" = dir=in | name=amazon |
"{1C0A0408-77F1-4279-A6C9-3D160FAFCFFE}" = protocol=17 | dir=in | app=c:\program files (x86)\acer\acer cloud\virtualdrive.exe |
"{1EA52A54-0F20-4E87-BAF2-9F1C544A554C}" = protocol=17 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe |
"{23928FFF-3B1F-4CD8-9D96-D27427A94FB9}" = protocol=6 | dir=in | app=c:\program files (x86)\acer\clear.fi photo\windowsupnp.exe |
"{24C8C480-4428-4371-9ED4-638A4FA3D2E4}" = dir=out | name=@{microsoft.windowsphotos_16.4.4204.712_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowsphotos/photo/residappname} |
"{27E6305A-527D-4BEB-BD5F-5FDC72ED027F}" = protocol=17 | dir=in | app=c:\program files (x86)\spotify\data\spotifywebhelper.exe |
"{28CB084F-75D9-42C2-99E8-F1DCC746358E}" = protocol=6 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe |
"{30190CC7-0651-4E85-AA8E-CE4B5781B42D}" = protocol=17 | dir=in | app=c:\program files (x86)\acer\acer cloud\sdd.exe |
"{3109D4BD-CD95-49B0-BDB4-331C656B49AF}" = dir=out | name=kindle |
"{340835CA-169F-41B0-9AE5-7A2BF4A65E0F}" = dir=out | name=amazon |
"{4C52F6A4-2915-42D7-BB91-9C8C844E7ECC}" = dir=out | name=@{microsoft.bing_1.2.0.137_x64__8wekyb3d8bbwe?ms-resource://microsoft.bing/resources/app_name} |
"{4D792825-2276-4A9C-92E2-9EFAFA84A7D1}" = dir=in | name=acer explorer |
"{4E939079-2F6A-45C5-94D3-6D1BAE26BFD6}" = dir=out | name=newsxpresso |
"{58581999-D17B-4B38-9C9C-B774480ACB12}" = protocol=17 | dir=in | app=c:\program files (x86)\spotify\spotify.exe |
"{5A52391C-4E72-4FFB-AA1A-BDAA9B0AD3B0}" = protocol=17 | dir=in | app=c:\program files (x86)\acer\acer cloud\ccd.exe |
"{5B662A7A-CED5-4580-97F1-671FC808F701}" = protocol=6 | dir=in | app=c:\program files (x86)\acer\acer cloud\sdd.exe |
"{5B70D8CE-6ACC-4701-8FC8-CF028D400DE0}" = dir=out | name=acer crystal eye |
"{5CCDFB06-0411-41F0-8CBC-ED38A3EEA039}" = protocol=17 | dir=in | app=c:\program files (x86)\acer\clear.fi photo\dmcdaemon.exe |
"{60DB2F71-9436-4F41-953E-099C99B3288C}" = dir=in | app=c:\users\dawn\appdata\local\facebook\video\skype\facebookvideocalling.exe |
"{76FECFAA-4356-45AC-A6E4-28B2CA6E50B5}" = dir=out | name=evernote |
"{7CE54B56-253B-4EA7-88D1-6AAAC4C82AFA}" = dir=out | name=@{microsoft.bingnews_1.2.0.135_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingnews/resources/news} |
"{7CF22F55-5170-475F-B9F5-63ABF04AE1FF}" = dir=out | name=windows_ie_ac_001 |
"{803E1323-9A1F-4F07-AEC8-14E20C0A2050}" = dir=out | name=7digital music store |
"{808F1451-4108-46FD-ADBB-F17324B5F0BD}" = dir=out | name=@{c:\windows\winstore\resources.pri?ms-resource://winstore/resources/displayname} |
"{81567266-C3AB-4029-9284-42349D785C77}" = dir=out | name=@{microsoft.bingmaps_1.2.0.136_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingmaps/resources/appdisplayname} |
"{86B6EB6F-CD3D-4D68-9072-1B0FC4D05EE0}" = protocol=6 | dir=in | app=c:\program files (x86)\acer\acer cloud\virtualdrive.exe |
"{88E0810F-8C7A-45A6-9BD7-B0C113AB376C}" = dir=out | name=@{microsoft.bingweather_1.2.0.135_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingweather/resources/apptitle} |
"{8D656B91-81D5-4BC3-82AE-4F7F248C3850}" = dir=in | app=c:\program files (x86)\acer\clear.fi sdk21\video\musicplayer.exe |
"{92248549-F9B3-4E23-9958-B1148F19D97D}" = dir=out | name=@{microsoft.zunevideo_1.0.927.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.zunevideo/resources/33270} |
"{9C22E3F3-3761-4FF5-8357-0D9BD74AF2A6}" = dir=in | name=evernote |
"{9D9B6786-28A9-410E-B48A-6174DA3C580B}" = dir=in | name=@{microsoft.windowsphotos_16.4.4204.712_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowsphotos/photo/residappname} |
"{9E27FFB0-B098-4EC5-8DE7-99D6B9423B8A}" = protocol=6 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{9E837583-D03F-4731-B1EE-F9263F8D2267}" = protocol=17 | dir=in | app=c:\program files (x86)\acer\clear.fi photo\windowsupnp.exe |
"{A1A98595-C43E-4778-B147-3DA24474726A}" = protocol=17 | dir=in | app=c:\program files (x86)\acer\clear.fi media\dmcdaemon.exe |
"{A9BAE384-EC00-4F4F-AD98-46A62B5EC4F9}" = protocol=17 | dir=in | app=c:\program files (x86)\acer\clear.fi media\windowsupnpmv.exe |
"{AAB0177D-EC92-443C-9F3A-909DDC0CCE61}" = dir=in | name=@{microsoft.skypeapp_1.1.0.25_x86__kzf8qxf38zg5c?ms-resource://microsoft.skypeapp/resources/manifest_display_name} |
"{AB40945D-69BA-4FFA-B19B-26F8CF4EB0B3}" = dir=out | name=@{microsoft.reader_6.2.8516.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.reader/resources/shortdisplayname} |
"{B16DE3FF-9F20-4CC9-BD18-4C1BC35FEE83}" = dir=in | name=@{microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowscommunicationsapps/resources/communicationspackagename} |
"{B21C0837-B94B-4C76-A74C-6FADB2810903}" = protocol=6 | dir=in | app=c:\program files (x86)\acer\clear.fi media\dmcdaemon.exe |
"{B777A7D6-14A1-4395-B298-431C4B5424FB}" = dir=in | app=c:\program files (x86)\nti\acer backup manager\ischedulesvc.exe |
"{CA928C3C-D317-4F83-9C40-6DCC03CAF82D}" = dir=in | app=c:\program files (x86)\acer\clear.fi sdk21\movie\playmovie.exe |
"{CF57F431-5E96-4352-BF7F-09937723084E}" = dir=out | name=@{microsoft.skypeapp_1.1.0.25_x86__kzf8qxf38zg5c?ms-resource://microsoft.skypeapp/resources/manifest_display_name} |
"{D75ED1D3-C4B1-4C08-B67B-10D3ABD00095}" = dir=in | app=c:\program files (x86)\nti\acer backup manager\fileexplorer.exe |
"{D7C1A213-45FD-4DD5-9DF3-85A716F76D99}" = protocol=6 | dir=in | app=c:\program files (x86)\acer\clear.fi media\windowsupnpmv.exe |
"{E396EADB-EA21-4FF9-8000-E1C878763ABF}" = dir=in | app=c:\program files (x86)\nti\acer backup manager\backupmanager.exe |
"{E5D1ABEA-018F-4D69-B581-7FF6BEDCEBEC}" = dir=out | name=icookbook se |
"{E7985E1D-C36F-4787-80A8-6350D07E9266}" = dir=in | name=@{c:\windows\winstore\resources.pri?ms-resource://winstore/resources/displayname} |
"{EC7387B1-C65D-48A8-B9DD-E7161B8C4653}" = dir=out | name=chacha |
"{EE055AD6-840C-417C-8D4A-8D9E3E7F488E}" = dir=out | name=acer explorer |
"{F3D2B2FA-F6E5-4F37-8E42-A7A1DC9E1F5D}" = protocol=6 | dir=in | app=c:\program files (x86)\acer\acer cloud\ccd.exe |
"{F57A2BFE-A672-4234-A5B0-409696E76B3C}" = dir=in | name=@{microsoft.reader_6.2.8516.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.reader/resources/shortdisplayname} |
"{FA5D634E-F935-43BF-96AF-8CD08525FBC8}" = protocol=6 | dir=in | app=c:\program files (x86)\acer\clear.fi photo\dmcdaemon.exe |
"{FC2C2611-1CAD-4826-9106-E236720F1089}" = protocol=17 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{FD6D7832-0946-4B3C-8426-44EE931EF076}" = dir=in | name=@{microsoft.bing_1.2.0.137_x64__8wekyb3d8bbwe?ms-resource://microsoft.bing/resources/app_name} |
"{FFDC6B8C-C4A9-447A-8D3C-68B226A0F8DC}" = dir=out | name=@{microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowscommunicationsapps/resources/communicationspackagename} |
"TCP Query User{6CAA6EB5-35C3-4848-B3C0-31F209D9C77A}C:\program files (x86)\symantec\norton online backup\nobuclient.exe" = protocol=6 | dir=in | app=c:\program files (x86)\symantec\norton online backup\nobuclient.exe |
"UDP Query User{F9582E83-A7E8-4B39-8A68-81B80741AF84}C:\program files (x86)\symantec\norton online backup\nobuclient.exe" = protocol=17 | dir=in | app=c:\program files (x86)\symantec\norton online backup\nobuclient.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}" = Acer Recovery Management
"{0B78ECB0-1A6B-4E6D-89D7-0E7CE77F0427}" = MyWinLocker
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP495_series" = Canon MP495 series MP Drivers
"{1D8E6291-B0D5-35EC-8441-6616F567A0F7}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
"{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}" = Shredder
"{3F62D2FD-13C1-49A2-8B5D-47623D9460D7}" = Acer Device Fast-lane
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{E438A632-CADC-49E4-9492-C9F50F9AE37F}" = Acer Power Management
"{EF79C448-6946-4D71-8134-03407888C054}" = Shared C Run-time for x64
"{F0A7DF2F-0BE0-470F-B137-D7A19F977189}" = Broadcom Card Reader Driver Installer
"{F4404AFD-2EF3-40C1-8C09-29E5F3B6972B}" = Intel® Trusted Connect Service Client
"Elantech" = ETDWare PS/2-X64 11.6.16.203_WHQL
"MyPC Backup" = MyPC Backup

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}" = MyWinLocker Suite
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1FCC073B-CC01-4443-AD20-E559F66E6E83}" = Office Addin 2003
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83217017FF}" = Java 7 Update 17
"{28006915-2739-4EBE-B5E8-49B25D32EB33}" = Qualcomm Atheros WiFi Driver Installation
"{35DA427D-BB23-49B8-9AFD-CFFCFE3B708D}" = clear.fi SDK- Movie 2
"{388E4B09-3E71-4649-8921-F44A3A2954A7}" = Microsoft Visual Studio 2005 Tools for Office Runtime
"{39F15B50-A977-4CA6-B1C3-6A8724CDA025}" = MyWinLocker 4
"{3D9CB654-99AD-4301-89C6-0D12A790767C}" = Identity Card
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}" = Norton Online Backup
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel® Management Engine Components
"{6D2BBE1D-E600-4695-BA37-0B0E605542CC}" = Office Addin
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{8FB53850-246A-3507-8ADE-0060093FFEA6}" = Visual Studio Tools for the Office system 3.0 Runtime
"{90150000-0138-0409-0000-0000000FF1CE}" = Microsoft Office
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9DDDF20E-9FD1-4434-A43E-E7889DBC9420}" = Backup Manager v4
"{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}" = AcerCloud Portal
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{B5AD89F2-03D3-4206-8487-018298007DD0}" = clear.fi Photo
"{B92C5909-1D37-4C51-8397-A28BB28E5DC3}" = Facebook Video Calling 1.2.0.287
"{C2695E83-CF1D-43D1-84FE-B3BEC561012A}" = Shredder
"{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}" = AcerCloud Docs
"{E3739848-5329-48E3-8D28-5BBD6E8BE384}" = CyberLink MediaEspresso 6.5
"{E9AF1707-3F3A-49E2-8345-4F2D629D0876}" = clear.fi Media
"{EBA33CAD-E071-48d5-A168-FBA4EEB42E93}" = clear.fi SDK - Video 2
"{EE26E302-876A-48D9-9058-3129E5B99999}" = Live Updater
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Processor Graphics
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FCB3772C-B7D0-4933-B1A9-3707EBACC573}" = Intel® SDK for OpenCL - CPU Only Runtime Package
"Adobe Shockwave Player" = Adobe Shockwave Player 12.0
"Google Chrome" = Google Chrome
"InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}" = MyWinLocker Suite
"InstallShield_{9DDDF20E-9FD1-4434-A43E-E7889DBC9420}" = Acer Backup Manager
"InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}" = CyberLink MediaEspresso 6.5
"LManager" = Launch Manager
"Microsoft Visual Studio 2005 Tools for Office Runtime" = Visual Studio 2005 Tools for Office Second Edition Runtime
"NARA" = Norton Online Backup ARA
"NIS" = Norton Internet Security
"RadioController" = Dritek Radio Controller
"Spotify" = Spotify
"Visual Studio Tools for the Office system 3.0 Runtime" = Visual Studio Tools for the Office system 3.0 Runtime
"WildTangent wildgames Master Uninstall" = WildTangent Games
"WTA-39ca2f4b-02d0-4375-a49b-6e258356cf12" = Bejeweled 3
"WTA-f6d5c989-d9dd-4654-be6a-f15bb521ecbc" = Zuma's Revenge
"Yahoo! Messenger" = Yahoo! Messenger

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{79A765E1-C399-405B-85AF-466F52E918B0}" = Ask Toolbar Updater

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 6/29/2013 12:34:46 PM | Computer Name = Moms | Source = Customer Experience Improvement Program | ID = 1008
Description =

Error - 7/1/2013 1:18:54 PM | Computer Name = Moms | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.2.9200.16420, time
stamp: 0x505a9a4e Faulting module name: ntdll.dll, version: 6.2.9200.16579, time
stamp: 0x51637f77 Exception code: 0xc0000005 Fault offset: 0x0000000000001069 Faulting
process id: 0x8e44 Faulting application start time: 0x01ce74e53cff527b Faulting application
path: C:\Windows\system32\svchost.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report
Id: 4e021a50-e272-11e2-be87-b888e3b4c0a3 Faulting package full name: Faulting package-relative
application ID:

Error - 7/1/2013 1:24:26 PM | Computer Name = Moms | Source = Customer Experience Improvement Program | ID = 1008
Description =

Error - 7/2/2013 9:37:44 AM | Computer Name = Moms | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.2.9200.16420, time
stamp: 0x505a9a4e Faulting module name: ntdll.dll, version: 6.2.9200.16579, time
stamp: 0x51637f77 Exception code: 0xc0000005 Fault offset: 0x0000000000001069 Faulting
process id: 0x5f08 Faulting application start time: 0x01ce767f5ac76ba6 Faulting application
path: C:\Windows\system32\svchost.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report
Id: 92bcab28-e31c-11e2-be87-b888e3b4c0a3 Faulting package full name: Faulting package-relative
application ID:

Error - 7/2/2013 8:47:06 PM | Computer Name = Moms | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.2.9200.16420, time
stamp: 0x505a9a4e Faulting module name: ntdll.dll, version: 6.2.9200.16579, time
stamp: 0x51637f77 Exception code: 0xc0000005 Fault offset: 0x0000000000001069 Faulting
process id: 0xb874 Faulting application start time: 0x01ce772a0a4144e2 Faulting application
path: C:\Windows\system32\svchost.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report
Id: 150e5433-e37a-11e2-be87-b888e3b4c0a3 Faulting package full name: Faulting package-relative
application ID:

Error - 7/2/2013 8:51:49 PM | Computer Name = Moms | Source = Application Hang | ID = 1002
Description = The program IEXPLORE.EXE version 10.0.9200.16537 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: c104 Start
Time: 01ce77838d7c8087 Termination Time: 164 Application Path: C:\Program Files (x86)\Internet
Explorer\IEXPLORE.EXE Report Id: 83b961b7-e37a-11e2-be87-b888e3b4c0a3 Faulting package
full name: Faulting package-relative application ID:

Error - 7/2/2013 10:16:27 PM | Computer Name = Moms | Source = Customer Experience Improvement Program | ID = 1008
Description =

Error - 7/3/2013 1:40:16 AM | Computer Name = Moms | Source = Application Hang | ID = 1002
Description = The program IEXPLORE.EXE version 10.0.9200.16537 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: 1954 Start
Time: 01ce778cb69b352d Termination Time: 125 Application Path: C:\Program Files (x86)\Internet
Explorer\IEXPLORE.EXE Report Id: e5dcd92c-e3a2-11e2-be88-b888e3b4c0a3 Faulting package
full name: Faulting package-relative application ID:

Error - 7/3/2013 7:38:35 PM | Computer Name = Moms | Source = Customer Experience Improvement Program | ID = 1008
Description =

Error - 7/4/2013 12:46:58 PM | Computer Name = Moms | Source = Customer Experience Improvement Program | ID = 1008
Description =

[ System Events ]
Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/12/2013 2:39:41 PM | Computer Name = Moms | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068


< End of report >

[RKinner]

Copy the text in the code box by highlighting and Ctrl + c

:OTL
O4 - HKCU..\RunOnce: [Application Restart #1] C:\Windows\System32\ctfmon.exe ctfmon.exe File not found
[2013/07/12 13:55:31 | 000,001,105 | ---- | M] () -- C:\Users\dawn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
[2013/07/12 13:55:31 | 000,001,095 | ---- | M] () -- C:\Users\dawn\Desktop\MyPC Backup.lnk
[2013/07/12 13:54:28 | 005,400,784 | ---- | M] (PC Cleaners) -- C:\ProgramData\pclunst.exe
[2013/07/11 01:26:21 | 000,001,097 | ---- | M] () -- C:\Users\dawn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\regmonstd.lnk
[2013/07/11 01:26:08 | 000,000,162 | ---- | M] () -- C:\ProgramData\wavav0bdtzbtb43b.reg
[2013/07/11 01:26:08 | 000,000,067 | ---- | M] () -- C:\ProgramData\wavav0bdtzbtb43b.bat

:Commands
[EMPTYFLASH]
[EMPTYJAVA]
[purity]
[Reboot]

then Double on OTL to start. Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the RUN FIX button (NOT THE QUICK SCAN button!) at the top
Let the program run unhindered, OTL will reboot the PC when it is done. Save the log and copy and paste it into a reply.

I'm hoping it will load into regular mode without the FBI warning but if not go back into Safe Mode with Networking and run the following:


Download aswMBR.exe to your desktop.
Double click aswMBR.exe
uncheck trace disk IO calls
Click the "Scan" button to start scan (Accept the Avast Engine)
On completion of the scan if the Fix button is enabled (not the FixMBR button) press it and then run a new scan and click save log, save it to your desktop and post in your next reply
If the Fix button is not enabled then just click save log, save it to your desktop and post in your next reply

ComboFix

:!: It must be saved to your desktop, do not run it from your browser:!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html


Download and Save this file -- to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Double click on ComboFix to start the program.



* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.


* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.


Download TDSSKiller:
http://support.kaspe.../tdsskiller.exe
Save it to your desktop then run it.
Double click on TDSSKiller.exe and to start the program.

If TDSSKiller alerts you that the system needs to reboot, please consent.

Run TDSSKiller again but this time:
before you hit the Scan hit Change Parameters and check the two items under Additional Options. OK then Scan.
In this mode it is prone to false positives so do not change the SKIP option to DELETE unless it says TDSS.
When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.



Malwarebytes' Anti-Malware
:!: If you have a previous version of MalwareBytes', remove it via Add or Remove Programs and download a fresh copy. :!:
http://www.malwareby...lwarebytes_free

SAVE Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe to start the program.
* follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
* Post that log back here.


Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.

1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Double-click VEW.exe
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.


Copy the text in the code box:

DRIVES
nnetsvcs
%SYSTEMDRIVE%\*.exe
%systemroot%\assembly\GAC_32\*.ini
%systemroot%\assembly\GAC_64\*.ini
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
pnrpnsp.dll 
nwprovau.dll
nlaapi.dll
napinsp.dll
mswsock.dll
winrnr.dll
wshelper.dll
services.exe
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
csrss.exe
PrintIsolationHost.exe
consrv.dll
/md5stop
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
CREATERESTOREPOINT

Run OTL

Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes

Select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.

[msdawn]

It worked when it rebooted. Thank you so much for everything you all do......I really appreciate your help
on geekstogo. You save users like me hundreds of dollars....I know geekstogo takes donations and I will repay your help as much as possible. Once again thank-you!

[RKinner]

I would let ESET check your PC to be sure we got it all. Takes a while so maybe let it run while you sleep:

Use IE and go to http://eset.com/onlinescan and click on ESET online Scanner. Accept the terms then press Start (If you get a warning from your browser tell it you want to run it).

# Check Scan Archives
# Push the Start button.
# ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
# When the scan completes, push LIST OF THREATS FOUND
# Push EXPORT TO TEXT FILE , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
# Push the BACK button.
# Push Finish
# Once the scan is completed, you may close the window.
# Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
# Copy and paste that log as a reply.

Unless you see other problems I think we are done and can clean up

Copy the following:

:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Right click on OTL and Run As Administrator. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.

That will get the last of the malware off the system.



You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.

OTL has a cleanup tab but DO NOT USE IT!. There are reports that it leaves the PC unbootable. Instead just delete OTL.exe and the folder c:\_OTL.

To hide hidden files again:

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.
Seems to work best if Firefox is the default browser. You can also try Secunia PSI http://secunia.com/v...l/download_psi/ Same kind of info. You don't need both.
If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: http://simple-adblock.com/
The free version only blocks 200 ads a day so another reason to use Firefox or Chrome.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.


If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Special note on Java. Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
http://www.java.com/...lugin_cache.xml
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 9 or better. These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE. Get the latest version from Java.com. They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download. Just uncheck the garbage before the download (or install) starts. If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it. IF that is the case then you should go into Control Panel, Java, Security and set the slider to the highest level.

Make sure Windows Updates is turned and that it works. Go to Control panel, Windows Updates and see if it works.

If you are feeling especially paranoid you can install the free firewall called Online Armor:
http://www.online-armor.com/


My help is free but if you wish to show your appreciation, please donate to Kwiaht instead of me. It's a local environmental organization that I volunteer with: http://www.kwiaht.org/donate.htm
(The name means something like "clean place" in one of the local native-American dialects)

Ron