[Monvishi]

Okay, so the system now reads 'Operating System Not Found' in the grey/black screen.

I have not taken any back-up as my husband usually does so and he has not done either. Please please try your best to get us out without damage.

I am leaving the system untouched and will let you know if there is any change. Hope EssexBoy responds soon!

[Advertisements]

Restart the computer and see if you can access the advanced boot options (should be F8, like when you enter safe mode) and let me know what options you have available there.

[Jasmyne]

Restart the computer and see if you can access the advanced boot options (should be F8, like when you enter safe mode) and let me know what options you have available there.

[Monvishi]

After restart, I have the options back on F8.
Repair your computer
Safe mode
Safe mode with networking
Safe mode with command prompt

And more..

[Jasmyne]

Choose Repair Your Computer and then see if you can access command prompt at the next screen.

[Monvishi]

System recovery options

To access command prompt, log in using administrator account.

We never created any such password. How to move in further?

[Monvishi]

Are we still awaiting supervisor's instructions?

I will have to step out again for a couple of hours which would set in after midnight for instructions. On what status should I leave my system?

Currently, asking for admin pswd, and tried a few possible options. None worked. If I do cancel it says restart your computer.

In a fix!

Edited by Monvishi, 19 July 2013 - 04:12 PM.

[Jasmyne]

Please try to enter repair your computer and command prompt again. It shouldn't be saying to log in as an administrator. The delay right now is partially my fault. Weather is causing issues so I'm posting from my phone.

[Monvishi]

How do I get to that screen again?

[Jasmyne]

F8 should get you to advanced boot options, then select repair your computer from there. On the next screen it should have a list of options and choose Command Prompt

[Monvishi]

Okay. So now we have few options in SYSTEM RECOVERY

STARTUP REPAIR
SYSTEM RESTORE
WINDOWS COMPLETE PC RESTORE
WINDOWS MEMORY DIAGNOSTIC TOOL
COMMAND PROMPT

[Monvishi]

Now in command prompt mode, finally. Phew!

[Jasmyne]

Okay!

At the command type

bootrec.exe

And press return

[Monvishi]

Done, next..

[Jasmyne]

After it is finished type

exit

Now restart your computer and let me know if you can boot normally.

[Monvishi]

Do you want me to restart in normal mode or safe mode with networking?