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Cannot get downloads to install


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#1
sheriff120

sheriff120

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I have a home built computer running Windows 7 Ultimate with an ASUS M4A87TD EVO mo/bo, AMD Phenom II CPU. I hope this is the correct forum for my problem. My computer will download any program from my browser, which is Firefox, but when I open my download library and right click the program and then try to access the containing folder, nothing happens when I click "OPEN CONTAINING FOLDER". It is as though the program didn't download at all. I have scoured through every set of files on all three of my HD's and cannot find any trace of any programs that were supposed to be downloaded. This has been going on for about a week. My computer is about two years old and I have never encountered a problem like this. Any and all help or suggestions will be greatly appreciated. Thanks!
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#2
RKinner

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Try clicking on Firefox (or Tools if you have XP) and then Options, Options. On the General Page is a button: Always Ask me where to save Files. Try clicking that then OK. Close Firefox. Open Firefox then try a download again. Point it at the Desktop. Does it show up on the desktop?

If you are getting a message that it was deleted because of a virus you can type in about:config and then go to
browser.download.manager.scanWhenDone
and double click on it to toggle it False. Restart FF.

Also see:

http://kb.mozillazin..._download_files
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#3
sheriff120

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I gave up on Firefox. I opened IE, and the downloads and installations work fine there. Thanks for your assistance!
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#4
RKinner

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OK. You could just tell Firefox to start in Safe Mode. When you do there is a reset Firefox button that should put it back to how it should be.
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