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Jumping cursor


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#1
stattad

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I followed a friend's advice and watched a Youtube video showing how to get more disk space back by eliminating a lot of temporary files and who knows what else. Of course, there are changes now that I didn't expect, but the biggest one is a jumping cursor I can't tame. I have read several things online that offered solutions, but neither one worked. One was to uncheck "enhance pointer precision" in the Mouse section of Control Panel.

I run Windows 7, 32-bit. The jumping cursor is really apparent in Word Perfect.
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#2
phillpower2

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Hello stattad

Have you tried a restore point to a time before the changes were made, see Here

Let us know how you get on.
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#3
stattad

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I thought about that, but wouldn't that take the 3 gigs of memory away that I got back by deleting the other temporary files?
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#4
phillpower2

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From the FAQ

System Restore affects Windows system files, programs, and registry settings. It can also make changes to scripts, batch files, and other types of executable files created under any user account on your computer. System Restore does not affect personal files, such as e-mail, documents, or photos, so it cannot help you restore a deleted file. If you have backups of your files, you can restore the files from a backup.


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#5
stattad

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"Restore System Settings" is greyed out, so I can't click it.
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#6
stattad

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There seem to be a ton of people with the same problem as me with regards to System Restore not working (after looking at other forums). Any other solution to my jumping cursor?
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#7
phillpower2

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Try running SFC and/or chkdsk, if you do not have a Windows 7 32-bit disk but do have the 25 digit product key for the present installation you can download an ISO from Here then;

Run chkdsk and System File Checker (SFC) from the Recovery Console
• Boot your Windows 7 installation DVD
• When you see "Press any key to boot from CD/DVD", press Enter
• At the "Install Windows" screen, click on Repair your computer at lower left
• At the System Recovery Options screen, make a note of the drive letter assigned to your boot drive (normally C:) and click Next
• At the Chose a Recovery Tool window, click on Command Prompt. You will be looking at X:\Sources directory
• Run chkdsk or SFC
o If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
o For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C:).
o For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)

Let us know how you get on with this please.
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#8
stattad

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1. Put in my Resource Media disk which says it has "diagnostics" and "tools" on it, but the menu wants you to run setup. No thanks.
2. Looked at my Windows 7 disk. It also has setup.exe on it and not much else.
3. Clicked your link for downloading an ISO. Don't see anything that says Windows 7 32-bit, and I have no idea what that click would do anyway.
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#9
phillpower2

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What is the brand and model name or number of the computer.
Why do you not wish to run the "diagnostics" and "tools on the disk that are intended to help you resolve computer issues.
What sort of Windows 7 disk is it that you have as in a Dell or HP Home Premium branded disk for example.
Are you aware that x86 Windows is the 32-bit version?
A tutorial to help with creating a Windows 7 ISO
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#10
stattad

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I have a Dell Vostro 1015. I have a Reinstallation DVD for Windows 7 Home Premium 32-bit and a Dell Resource Center DVD which is supposed to have diagnostics and tools in it. I can't find them. I would love to run them if I could find them.

No, I had no idea that x86 means 32-bit. I decided to run setup.exe on my Windows 7 installation disk and I didn't see anything that said "Repair your computer" at the "Install Windows" screen. I wasn't about to click "Install now".

I started to read the ISO tutorial and don't know if I'm ready for that. I leave town tomorrow for 4 days and will take my laptop and think about whether I want to tackle that.

I appreciate all your help!
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#11
phillpower2

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1: Try the Dell diagnostics that are available from Here

2: Below is an OP that I found;

This confuses the life out of me! For 64-bit, it's simply x64 but for 32-bit, it's x86...why 86, why not just x32 and keep it simple?
3 years ago

And an answer;
Best Answer - Chosen by Asker

Technically x86 simply refers to a family of processors and the instruction set they all use. It doesn't actually say anything specific about data sizes.

x86 started out as a 16-bit instruction set for 16-bit processors (the 8086 and 8088 processors), then was extended to a 32-bit instruction set for 32-bit processors (80386 and 80486), and now has been extended to a 64-bit instruction set for 64-bit processors. It used to be written as 80x86 to reflect the changing value in the middle of the chip model numbers, but somewhere along the line the 80 in the front was dropped, leaving just x86.


3: No worries and no rush reply when you have time.

You are most welcome :thumbsup:
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#12
stattad

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I went to the Dell Diagnostics site and downloaded "Dellsystemdetect.bootstrapper". I tried to run it several times and it just says that it is now installed. I see no information from it.
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#13
phillpower2

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Have you read This
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#14
stattad

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Finally found the time to run the Diagnostics test that you referenced. The screen said it would take 30 minutes. It took two hours, if that means anything. When it finally finished, it didn't show any errors. Cursor was still jumping earlier today.
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#15
phillpower2

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Please refer to my replies #7 and #9 and post back with the testing results.
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