Malware

When I logged on to my laptop, I noted that there were two account options when I had only set up one. The second was the name associated with a second email account that I have. I put in my password and when the desktop came up, the background picture was different than what I had set. I opened the "start" menu and went to where the Microsoft Office icons are located. I had each individual program within Office with a separate icon but the only icon present was a single icon for Office. I clicked but the programs didn't open. I went to the "my documents" folder and all of my documents were gone. I went online and my browsing history wasn't available. I searched my computer and found where the Office programs were still there but I was not able to find the documents. I contacted a local computer repair company. When I described the issue, they indicated the program was related to malware. Any help would be appreciated. Thank you!

OTL logfile created on: 9/8/2013 1:02:02 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\snyderam\Desktop
64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16660)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.60 Gb Total Physical Memory | 0.55 Gb Available Physical Memory | 34.67% Memory free
3.28 Gb Paging File | 2.04 Gb Available in Paging File | 62.19% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 273.93 Gb Total Space | 224.42 Gb Free Space | 81.93% Space Free | Partition Type: NTFS
Drive D: | 23.39 Gb Total Space | 2.82 Gb Free Space | 12.08% Space Free | Partition Type: NTFS
Drive E: | 3.51 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: APRIL | User Name: snyderam | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/09/08 01:01:26 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\snyderam\Desktop\OTL.exe
PRC - [2013/05/21 00:44:22 | 000,144,368 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe
PRC - [2012/07/27 22:21:26 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
PRC - [2012/07/09 16:40:02 | 000,580,512 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2012/07/09 16:40:02 | 000,035,232 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2012/06/07 23:34:06 | 000,111,120 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
PRC - [2012/03/28 22:34:30 | 000,091,432 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe

========== Modules (No Company Name) ==========

MOD - [2012/06/08 15:34:06 | 000,016,400 | ---- | M] () -- C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll
MOD - [2012/06/07 23:34:06 | 000,627,216 | ---- | M] () -- C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll
MOD - [2012/05/30 02:51:08 | 000,699,280 | R--- | M] () -- C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\wincfi39.dll

========== Services (SafeList) ==========

SRV:64bit: - [2013/07/01 20:44:21 | 000,016,048 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MsMpEng.exe -- (WinDefend)
SRV:64bit: - [2013/06/01 05:19:58 | 000,207,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\DeviceSetupManager.dll -- (DsmSvc)
SRV:64bit: - [2013/05/04 02:58:02 | 000,470,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\netprofmsvc.dll -- (netprofm)
SRV:64bit: - [2013/05/04 02:57:05 | 000,179,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\bisrv.dll -- (BrokerInfrastructure)
SRV:64bit: - [2013/04/09 00:48:42 | 000,169,472 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\AudioEndpointBuilder.dll -- (AudioEndpointBuilder)
SRV:64bit: - [2013/03/01 22:45:07 | 000,171,008 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\TimeBrokerServer.dll -- (TimeBroker)
SRV:64bit: - [2013/03/01 22:45:05 | 000,180,224 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\SystemEventsBrokerServer.dll -- (SystemEventsBroker)
SRV:64bit: - [2013/01/09 19:23:16 | 001,964,544 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\SysNative\wlidsvc.dll -- (wlidsvc)
SRV:64bit: - [2013/01/09 19:22:35 | 000,438,272 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\lsm.dll -- (LSM)
SRV:64bit: - [2012/11/06 00:36:55 | 002,675,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll -- (PrintNotify)
SRV:64bit: - [2012/09/20 05:10:47 | 002,367,528 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\WSService.dll -- (WSService)
SRV:64bit: - [2012/09/20 02:31:18 | 000,116,736 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\fhsvc.dll -- (fhsvc)
SRV:64bit: - [2012/08/06 16:08:48 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2012/08/02 05:06:02 | 000,239,616 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2012/07/25 23:07:47 | 000,065,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\wiarpc.dll -- (WiaRpc)
SRV:64bit: - [2012/07/25 23:07:42 | 000,263,680 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wcmsvc.dll -- (Wcmsvc)
SRV:64bit: - [2012/07/25 23:07:40 | 000,283,648 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\vaultsvc.dll -- (VaultSvc)
SRV:64bit: - [2012/07/25 23:07:25 | 000,012,800 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\svsvc.dll -- (svsvc)
SRV:64bit: - [2012/07/25 23:06:34 | 000,743,936 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\netlogon.dll -- (Netlogon)
SRV:64bit: - [2012/07/25 23:06:33 | 000,161,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\NcaSvc.dll -- (NcaSvc)
SRV:64bit: - [2012/07/25 23:06:33 | 000,073,728 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\NcdAutoSetup.dll -- (NcdAutoSetup)
SRV:64bit: - [2012/07/25 23:05:55 | 000,059,904 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\keyiso.dll -- (KeyIso)
SRV:64bit: - [2012/07/25 23:05:34 | 000,037,376 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\efssvc.dll -- (EFS)
SRV:64bit: - [2012/07/25 23:05:24 | 000,342,016 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\das.dll -- (DeviceAssociationService)
SRV:64bit: - [2012/07/25 23:05:08 | 000,122,368 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\AUInstallAgent.dll -- (AllUserInstallAgent)
SRV:64bit: - [2012/07/25 20:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicvss)
SRV:64bit: - [2012/07/25 20:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmictimesync)
SRV:64bit: - [2012/07/25 20:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicshutdown)
SRV:64bit: - [2012/07/25 20:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicrdv)
SRV:64bit: - [2012/07/25 20:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmickvpexchange)
SRV:64bit: - [2012/07/25 20:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicheartbeat)
SRV:64bit: - [2009/11/17 22:14:26 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV - [2013/05/21 00:44:22 | 000,144,368 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe -- (NIS)
SRV - [2012/11/06 00:36:55 | 002,675,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll -- (PrintNotify)
SRV - [2012/08/10 20:53:44 | 000,085,504 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2012/07/25 23:20:04 | 000,018,432 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\StorSvc.dll -- (StorSvc)
SRV - [2012/07/25 23:18:41 | 000,408,064 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\inetsrv\iisw3adm.dll -- (WAS)
SRV - [2012/07/25 23:17:52 | 000,060,416 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysWOW64\inetsrv\apphostsvc.dll -- (AppHostSvc)
SRV - [2012/07/09 16:40:02 | 000,035,232 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/08/14 23:04:12 | 000,177,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2013/07/01 20:44:14 | 000,036,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WdBoot.sys -- (WdBoot)
DRV:64bit: - [2013/07/01 18:08:49 | 000,247,216 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WdFilter.sys -- (WdFilter)
DRV:64bit: - [2013/06/01 07:54:16 | 000,194,816 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2013/06/01 07:29:35 | 000,337,152 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\USBXHCI.SYS -- (USBXHCI)
DRV:64bit: - [2013/06/01 07:29:35 | 000,213,248 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\UCX01000.SYS -- (UCX01000)
DRV:64bit: - [2013/05/31 23:08:57 | 000,037,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys -- (BthAvrcpTg)
DRV:64bit: - [2013/05/23 01:25:28 | 001,139,800 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symefa64.sys -- (SymEFA)
DRV:64bit: - [2013/05/21 01:02:00 | 000,493,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symds64.sys -- (SymDS)
DRV:64bit: - [2013/05/16 19:12:22 | 000,524,016 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2013/05/16 01:02:14 | 000,796,760 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2013/05/04 03:34:17 | 000,446,720 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\USBHUB3.SYS -- (USBHUB3)
DRV:64bit: - [2013/05/04 03:34:15 | 000,284,416 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\spaceport.sys -- (spaceport)
DRV:64bit: - [2013/04/24 20:43:56 | 000,433,752 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symnets.sys -- (SymNetS)
DRV:64bit: - [2013/04/15 22:41:14 | 000,169,048 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\ccsetx64.sys -- (ccSet_NIS)
DRV:64bit: - [2013/03/04 21:40:08 | 000,224,416 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\ironx64.sys -- (SymIRON)
DRV:64bit: - [2013/03/04 21:21:35 | 000,036,952 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2013/03/02 06:57:46 | 000,077,544 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\storahci.sys -- (storahci)
DRV:64bit: - [2013/03/02 06:45:20 | 000,148,712 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\tpm.sys -- (TPM)
DRV:64bit: - [2013/03/02 06:39:38 | 000,069,864 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\pdc.sys -- (pdc)
DRV:64bit: - [2013/01/09 21:53:32 | 000,028,904 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\msgpiowin32.sys -- (msgpiowin32)
DRV:64bit: - [2012/11/26 23:55:44 | 000,029,952 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BthhfHid.sys -- (bthhfhid)
DRV:64bit: - [2012/11/20 00:54:31 | 000,039,936 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\hidi2c.sys -- (hidi2c)
DRV:64bit: - [2012/11/05 23:55:44 | 000,022,528 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\fxppm.sys -- (FxPPM)
DRV:64bit: - [2012/10/12 04:08:01 | 000,027,880 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/10/11 03:25:48 | 000,056,552 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\sdstor.sys -- (sdstor)
DRV:64bit: - [2012/10/11 03:13:49 | 000,058,088 | ---- | M] (Microsoft Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\dam.sys -- (dam)
DRV:64bit: - [2012/09/20 03:55:30 | 000,120,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\msgpioclx.sys -- (GPIOClx0101)
DRV:64bit: - [2012/09/20 03:55:27 | 003,265,256 | ---- | M] (Broadcom Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2012/09/20 03:55:24 | 000,533,224 | ---- | M] (Broadcom Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2012/08/24 05:38:28 | 000,043,832 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\Smb_driver_Intel.sys -- (SmbDrvI)
DRV:64bit: - [2012/08/24 05:38:26 | 000,041,272 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\Smb_driver_AMDASF.sys -- (SmbDrv)
DRV:64bit: - [2012/08/03 18:07:30 | 000,020,288 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\WirelessButtonDriver64.sys -- (WirelessButtonDriver)
DRV:64bit: - [2012/08/02 06:54:18 | 010,280,960 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2012/08/02 04:09:30 | 000,368,640 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2012/07/31 15:22:00 | 000,645,952 | ---- | M] (Intel Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\iaStorA.sys -- (iaStorA)
DRV:64bit: - [2012/07/26 01:26:46 | 000,025,328 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/07/26 01:26:45 | 000,033,792 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\condrv.sys -- (condrv)
DRV:64bit: - [2012/07/26 01:00:58 | 000,322,800 | ---- | M] (VIA Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS -- (VSTXRAID)
DRV:64bit: - [2012/07/26 01:00:58 | 000,106,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\VerifierExt.sys -- (VerifierExt)
DRV:64bit: - [2012/07/26 01:00:58 | 000,097,008 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\uaspstor.sys -- (UASPStor)
DRV:64bit: - [2012/07/26 01:00:57 | 000,077,040 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\acpiex.sys -- (acpiex)
DRV:64bit: - [2012/07/26 01:00:55 | 000,064,240 | ---- | M] (Marvell Semiconductor, Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\mvumis.sys -- (mvumis)
DRV:64bit: - [2012/07/26 01:00:55 | 000,030,960 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2012/07/26 01:00:52 | 000,092,400 | ---- | M] (LSI Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2012/07/26 01:00:52 | 000,081,136 | ---- | M] (LSI Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\lsi_sss.sys -- (LSI_SSS)
DRV:64bit: - [2012/07/26 01:00:52 | 000,064,752 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2012/07/26 01:00:51 | 000,113,904 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys -- (EhStorTcgDrv)
DRV:64bit: - [2012/07/26 01:00:51 | 000,081,136 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\EhStorClass.sys -- (EhStorClass)
DRV:64bit: - [2012/07/26 01:00:49 | 000,258,288 | ---- | M] (AMD Technologies Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2012/07/26 01:00:49 | 000,106,736 | ---- | M] (LSI) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\3ware.sys -- (3ware)
DRV:64bit: - [2012/07/26 01:00:49 | 000,076,016 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2012/07/26 01:00:48 | 000,026,352 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2012/07/26 00:57:54 | 000,361,200 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\clfs.sys -- (CLFS)
DRV:64bit: - [2012/07/26 00:54:34 | 000,096,496 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\wfplwfs.sys -- (WFPLWFS)
DRV:64bit: - [2012/07/26 00:53:16 | 000,067,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vpci.sys -- (vpci)
DRV:64bit: - [2012/07/25 23:17:38 | 000,036,592 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\terminpt.sys -- (terminpt)
DRV:64bit: - [2012/07/25 22:29:14 | 000,010,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\mshidumdf.sys -- (mshidumdf)
DRV:64bit: - [2012/07/25 22:29:08 | 000,048,640 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\BasicDisplay.sys -- (BasicDisplay)
DRV:64bit: - [2012/07/25 22:29:03 | 000,024,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\HyperVideo.sys -- (HyperVideo)
DRV:64bit: - [2012/07/25 22:28:52 | 000,029,696 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\BasicRender.sys -- (BasicRender)
DRV:64bit: - [2012/07/25 22:27:58 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vmgencounter.sys -- (gencounter)
DRV:64bit: - [2012/07/25 22:27:41 | 000,018,432 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\kdnic.sys -- (kdnic)
DRV:64bit: - [2012/07/25 22:27:37 | 000,010,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\acpitime.sys -- (acpitime)
DRV:64bit: - [2012/07/25 22:27:33 | 000,023,552 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\npsvctrig.sys -- (npsvctrig)
DRV:64bit: - [2012/07/25 22:27:29 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys -- (WpdUpFltr)
DRV:64bit: - [2012/07/25 22:27:16 | 000,010,240 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\acpipagr.sys -- (acpipagr)
DRV:64bit: - [2012/07/25 22:27:01 | 000,011,776 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\hyperkbd.sys -- (hyperkbd)
DRV:64bit: - [2012/07/25 22:26:46 | 000,062,976 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SerCx.sys -- (SerCx)
DRV:64bit: - [2012/07/25 22:26:43 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SpbCx.sys -- (SpbCx)
DRV:64bit: - [2012/07/25 22:26:34 | 000,030,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2012/07/25 22:26:13 | 000,051,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\bthhfenum.sys -- (BthHFEnum)
DRV:64bit: - [2012/07/25 22:25:57 | 000,033,280 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\dmvsc.sys -- (dmvsc)
DRV:64bit: - [2012/07/25 22:25:56 | 000,057,344 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/07/25 22:25:13 | 000,045,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\wpcfltr.sys -- (wpcfltr)
DRV:64bit: - [2012/07/25 22:25:01 | 000,126,464 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys -- (NdisImPlatform)
DRV:64bit: - [2012/07/25 22:23:53 | 000,068,608 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\mslldp.sys -- (MsLldp)
DRV:64bit: - [2012/07/25 22:23:42 | 000,097,792 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\Drivers\Ndu.sys -- (Ndu)
DRV:64bit: - [2012/07/24 12:44:02 | 003,618,304 | ---- | M] (Qualcomm Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\athw8x.sys -- (athr)
DRV:64bit: - [2012/07/23 17:35:12 | 000,079,528 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\amd_sata.sys -- (amd_sata)
DRV:64bit: - [2012/07/23 17:35:12 | 000,026,280 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\amd_xata.sys -- (amd_xata)
DRV:64bit: - [2012/07/17 12:59:12 | 000,098,472 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\AtihdW86.sys -- (AtiHDAudioService)
DRV:64bit: - [2012/06/25 14:24:50 | 000,092,536 | ---- | M] (CyberLink) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\CLVirtualDrive.sys -- (CLVirtualDrive)
DRV:64bit: - [2012/06/20 17:27:30 | 000,023,448 | R--- | M] (Symantec Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\NISx64\1404000.028\symelam.sys -- (SymELAM)
DRV:64bit: - [2012/06/18 22:07:50 | 000,057,000 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2012/06/13 22:24:00 | 000,266,896 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\RtsP2Stor.sys -- (RSP2STOR)
DRV:64bit: - [2012/06/13 01:41:22 | 000,683,664 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\Rt630x64.sys -- (RTL8168)
DRV:64bit: - [2012/06/02 10:32:26 | 010,627,744 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\igdkmd64.sys -- (igfx)
DRV - [2013/09/03 22:18:36 | 002,099,288 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130907.006\ex64.sys -- (NAVEX15)
DRV - [2013/09/03 22:18:35 | 000,484,952 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2013/09/03 22:18:35 | 000,140,376 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2013/09/03 22:18:35 | 000,126,040 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130907.006\eng64.sys -- (NAVENG)
DRV - [2013/08/23 15:41:28 | 000,520,280 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20130904.001\IDSviA64.sys -- (IDSVia64)
DRV - [2013/07/15 22:58:54 | 001,393,240 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20130715.001\BHDrvx64.sys -- (BHDrvx64)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT13/1
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...0TR&pc=CPNTDFJS
IE:64bit: - HKLM\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://search.ask.co...&l=dis&o=HPNTDF
IE:64bit: - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo....psg&type=HPNTDF
IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...54371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT13/1
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...0TR&pc=CPNTDFJS
IE - HKLM\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://search.ask.co...&l=dis&o=HPNTDF
IE - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo....psg&type=HPNTDF
IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...54371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT13/1
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...0TR&pc=CPNTDFJS
IE - HKCU\..\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}: "URL" = http://search.ask.co...&l=dis&o=HPNTDF
IE - HKCU\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo....psg&type=HPNTDF
IE - HKCU\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...54371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\coFFPlgn\ [2013/09/08 00:37:35 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\IPSFFPlgn\ [2013/02/03 15:43:24 | 000,000,000 | ---D | M]

O1 HOSTS File: ([2012/07/26 01:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [CLVirtualDrive] C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe (CyberLink Corp.)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [RemoteControl10] C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.11.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{D54DE2FB-1CDB-471C-97D9-986D51331AAF}: DhcpNameServer = 192.168.11.1
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O30 - LSA: Security Packages - (livessp) - File not found
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/09/08 01:01:25 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\snyderam\Desktop\OTL.exe
[2013/09/05 19:13:55 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\DESIGNER
[2013/09/05 19:06:19 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2013/09/04 20:00:55 | 000,000,000 | ---D | C] -- C:\Users\snyderam\AppData\Roaming\WebApp
[2013/09/04 19:26:50 | 000,000,000 | ---D | C] -- C:\Users\snyderam\Documents\CyberLink
[2013/09/04 19:26:49 | 000,000,000 | ---D | C] -- C:\Users\snyderam\AppData\Roaming\CyberLink
[2013/08/29 22:39:56 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
[2013/08/29 22:39:43 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Silverlight
[2013/08/29 22:39:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Silverlight
[2013/08/15 07:16:40 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\MRT

========== Files - Modified Within 30 Days ==========

[2013/09/08 01:01:26 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\snyderam\Desktop\OTL.exe
[2013/09/08 00:51:14 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/09/08 00:39:53 | 000,941,050 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/09/08 00:39:53 | 000,783,894 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/09/08 00:39:53 | 000,158,368 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/09/08 00:34:48 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys
[2013/09/08 00:34:45 | 1370,914,816 | -HS- | M] () -- C:\hiberfil.sys
[2013/09/05 19:31:36 | 000,356,320 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/08/23 19:49:26 | 000,001,286 | ---- | M] () -- C:\Users\snyderam\Desktop\Norton Installation Files.lnk
[2013/08/23 19:37:48 | 002,514,337 | ---- | M] () -- C:\Windows\SysNative\drivers\NISx64\1404000.028\Cat.DB
[2013/08/15 07:31:42 | 000,002,501 | ---- | M] () -- C:\Users\Public\Desktop\Norton Internet Security.lnk
[2013/08/14 23:04:12 | 000,177,312 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2013/08/14 23:04:12 | 000,007,631 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2013/08/14 23:04:12 | 000,000,854 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF

========== Files Created - No Company Name ==========

[2013/08/23 19:57:57 | 000,356,320 | ---- | C] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/08/23 19:49:24 | 000,001,286 | ---- | C] () -- C:\Users\snyderam\Desktop\Norton Installation Files.lnk
[2013/08/20 01:07:37 | 000,386,642 | ---- | C] () -- C:\Windows\SysNative\ApnDatabase.xml
[2013/02/15 16:04:28 | 000,083,968 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll
[2012/08/17 13:50:31 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2012/08/03 18:40:09 | 000,916,510 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2012/08/02 04:53:50 | 000,204,952 | ---- | C] () -- C:\Windows\SysWow64\ativvsvl.dat
[2012/08/02 04:53:50 | 000,157,144 | ---- | C] () -- C:\Windows\SysWow64\ativvsva.dat
[2012/07/26 04:13:10 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2012/07/26 04:13:09 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2012/07/26 03:21:26 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2012/07/25 21:17:42 | 000,043,520 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2012/07/25 16:37:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2012/07/25 16:28:31 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2012/07/25 16:22:54 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2012/07/25 16:22:54 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2012/07/25 16:22:54 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2012/06/02 10:31:19 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2011/09/12 22:06:18 | 000,003,917 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat

========== ZeroAccess Check ==========

[2012/08/17 14:05:29 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/03/06 02:31:28 | 019,758,592 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/03/06 01:03:37 | 017,561,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012/07/25 23:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2012/07/25 23:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012/07/25 23:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/02/03 15:46:12 | 000,000,000 | ---D | M] -- C:\Users\snyderam\AppData\Roaming\Synaptics
[2013/09/04 20:00:55 | 000,000,000 | ---D | M] -- C:\Users\snyderam\AppData\Roaming\WebApp

========== Purity Check ==========

< End of report >

Attached Files

OTL Report 09-08-2013 1_26 AM.txt 84.84KB 87 downloads

#1
snyderam

Posted 07 September 2013 - 11:35 PM

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#1 snyderam Posted 07 September 2013 - 11:35 PM

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#1
snyderam

Posted 07 September 2013 - 11:35 PM