[RunningRebel]

Hi guys. I use Google Chrome as my search engine, and there is an update that is available to be installed, but whenever I install it, it won't run on my computer because there is a Windows 7 update. I tried to update windows 7, but when i click on it, nothing will happen. Not only that, but I can't run anything that I download from anywhere. Also, I tried to restore my computer to factory settings because it is something I have done before, but when I click on it, nothing happens. I also tried it by clicking F12 when the computer is booting up, but it doesn't allow me to restore for some reason. I get an error message. I also tried to restore it from command prompt but it wont allow me to do so either. Is there any other way for me to restore my computer? I do not have the Restore CD.

Edited by RunningRebel, 08 September 2013 - 03:32 PM.

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Hello RunningRebel.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
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• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.
• If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?

• If a name brand system then what brand, make and model is the system?
• If custom built then what brand, make and model is the motherboard
• Total memory installed
• Total hard drive capacity and free space

[rshaffer61]

Hello RunningRebel.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.
• If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?

• If a name brand system then what brand, make and model is the system?
• If custom built then what brand, make and model is the motherboard
• Total memory installed
• Total hard drive capacity and free space