[Trailbreaker]

Hey guys. I just picked up from a person i work for...a '07 HP Pavilion a6130n. It was given to me because they said it had the BSOD and they couldn't get it started. I got it home, plugged it in and turned it on. No BSOD appeared. I created a set of Recovery disks immediately. Then i reformatted the entire computer. Installed ALL the updates, Installed Norton and did a full scan. Everything came back great. The computer was working great, no problems. Then today it did "IT" twice. I removed the side panel and noticed alot of dust. I'm planning on thoroughly cleaning it out. I did got to "Hardware Diagnostic Tools" and check everything! All passed which was good. Is it possible i just need to clean it out really good or am i missing something. Thanks to anyone who can help me.

[Advertisements]

Welcome to GTG

Yes cleaning the machine should help,heat can cause bsod.

Also re-seat the hardware.


You could as well upload the dump files for me.
http://h30434.www3.h...les/td-p/253475

[rockmilk]

Welcome to GTG

Yes cleaning the machine should help,heat can cause bsod.

Also re-seat the hardware.


You could as well upload the dump files for me.
http://h30434.www3.h...les/td-p/253475

[Trailbreaker]

Thanks for getting back so soon. I'm kind of a noob when it comes to certain computer areas....like, how do i upload the dump files to you?

[rockmilk]

The link I provided should explain.

If you can not upload them here then use this site.
http://www.speedyshare.com/

[PhrantiQ]

Even though the hardware tools/tests passed, can you check your capacitors out for me? To do this, read step one. After which, I will also request we get some information from the PC through a utility called MiniToolBox, which is in step two.
 
STEP ONE: Checking Capacitors

• Let's look at your Motherboard. Open the side panel of your case, so you can view the motherboard clearly. Then let's look for Expanded Capacitors. Below are links to some examples of
  Expanded Capacitors. Please review your board for any of these, as capacitors have been known to cause many issues in electronics of all sorts (TV's to Computers to Garage Openers).
• Blown Capacitor - Examply 1
• Blown Capacitor - Example 2
• Bulging Capacitor - Example 1
• Bulging Capacitor - Example 2

Please post back with your findings, including a number count and possible pictures (if you have that option available to you).STEP TWO: Intel Gathering Via MTB

• At this point and time I'd like you to get the utility MiniToolBox and run it with the following checked items.
  • List content of Hosts
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices
  • Only-Problems (leave it checked)
• List Users, Partitions and Memory Size
• List Minidump Files
• List Restore Points
  
  After you've selected just the above items, please then hit GO. Once it's done running, which normally doesn't take too long, it will have a text or log file pop up. Please copy & paste that into a reply.

[Trailbreaker]

i'll have to use speedy share. I uploaded the files. how do i get them on here? sorry for all the questions

[rockmilk]

A link should pop up after uploading the files.