[osterly1]

hi all knowedgable ppl.... am trying to connect to symantec.com .. and it says page can not be opened etc etc.. sure u've dealt with this b4 ... so can anybody please please advise me how to get to this site

regards

anthony

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Welcome to GTG osterly1

Please download the WinSockFix from here:
http://www.geekstogo...ction=show&id=7

Run the fix, restart, and see if that clears up the problem. If not, please post back with a HiJackThis log (see the "HiJackThis Guide" link in my signature).

[Smokey]

Welcome to GTG osterly1

Please download the WinSockFix from here:
http://www.geekstogo...ction=show&id=7

Run the fix, restart, and see if that clears up the problem. If not, please post back with a HiJackThis log (see the "HiJackThis Guide" link in my signature).

[osterly1]

i hope i've done this correct ... what causes this madness where i cant connect ??

Logfile of HijackThis v1.98.2
Scan saved at 03:11:53, on 02/09/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\cisvc.exe
c:\windows\system32\HealthNotifier.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\System32\RUNDLL32.exe
C:\WINDOWS\System32\csmss.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Documents and Settings\user\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...=search&ap=b204
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:1033
O1 - Hosts: Usage Information:
O1 - Hosts: Save Changes - Save any changes you make to hosts file
O1 - Hosts: Reset Default - Will Replace any existing Hosts with a Windows Default one, original file doesn't have to exist
O1 - Hosts: Save Log - Will Save the Hosts as a Text file, Good for Posting
O1 - Hosts: _________________________________________________________________
O1 - Hosts: Enable and Disable - Will Swap Hosts Files On the Fly for those that want to use Hosts, and Temporarily Disable it.
O1 - Hosts: _________________________________________________________________
O1 - Hosts: Scan for Hosts - Will Search your Windows Drive for Hosts Files, useful if Hosts is in wrong location or installed to Alternate location by Trojan.
O1 - Hosts: Delete - Does exactly that, Delete and Hosts File Selected in the Listbox.
O1 - Hosts: _________________________________________________________________
O1 - Hosts: By Option^Explicit, [email protected]
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {6D8E665A-822C-4DF0-D350-64550DA82F48} - C:\WINDOWS\System32\kqsspz.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [drqnsonl] C:\WINDOWS\System32\nescnh.exe
O4 - HKLM\..\Run: [WIN95DEFVIEW] C:\WINDOWS\System32\csmss.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Komunikator] C:\Program Files\Tlen.pl\tlen.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: DLHelperEXE.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: The Gaming Club Poker - {A18AC347-2CA3-4e5d-AB86-33BFC7EEB931} - C:\Program Files\gamingclubMPP\MPPoker.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Ladbrokes Poker - {C2A80015-C447-4dc4-82DD-AED83D6ED57E} - C:\Program Files\ladbrokesMPP\MPPoker.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem08.pogo...m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://peaks.pogo.co...s-ob-assets.cab
O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.s...og/y/fs10_x.cab
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht1_x.cab
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {18C3FD15-74F6-4280-9C98-3590C966B7B8} (SkillGam Control) - http://mirror.worldw...am/skillgam.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.exe
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip....ro64_loader.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {2C153C75-8476-434B-B3C3-57B63A3D1939} (Brickout Control) - http://mirror.worldw...ut/brickout.cab
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://mirror.worldw...5/pool/pool.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc....kup/qdiagcc.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresear...ia/OTXMedia.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-12.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://mirror.worldw...x/blockwerx.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://mirror.worldw...ll/freecell.cab
O16 - DPF: {6F6DBC29-7A0C-4AC0-A42D-10EC70678526} (Word Cubes Control) - http://mirror.worldw...be/wordcube.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldw...ed/wwlaunch.cab
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://mirror.worldw...jo/wordmojo.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldw...cubis/cubis.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://mirror.worldw...apit/swapit.cab
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.micro...n7/dlhelper.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://mirror.worldw...man/hangman.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {D27FFC5F-D7B9-4349-9F41-F7458B585374} (SoloTriv Control) - http://mirror.worldw...iv/solotriv.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.va...OCX/FlashAX.cab
O16 - DPF: {E0E1BB66-8C50-4B2B-9101-891EF98F16AE} (WHVHR Big Control) - file://C:\WilliamHillInstallation\WHVHRBig.ocx
O16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} (GolfSol Control) - http://mirror.worldw...sol/golfsol.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldw...ool/h2hpool.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{38A3C270-B87E-49F8-889A-322D50C07E16}: NameServer = 194.72.9.38 194.74.65.68

[admin]

It doesn't appear you have any antivirus software installed. We recommend AVG's free version.

Click here: -> http://free.grisoft.com/freeweb.php

Download, install, and run a full system scan. Fix any problems found, and reply to this topic with a fresh Hijack This log.