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BSOD STOP 0x0000001E can anybody help?

Started by phil0sophy , Nov 05 2013 10:54 AM

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#1
phil0sophy

Posted 05 November 2013 - 10:54 AM

New Member

Member
1 posts

Blue screen viewer and WHOCRASHED is showing the probable cause as tcpip.sys but the dump file is actually showing it as intel storage controller, I am wondering if anybody has any idea what could be causing this and how I can rectify the issue.

The blue screens happen infrequently and there is no way to try and replicate them, could happen once every two days with the PC on all the time or could take a week etc.

I would be grateful for any help whatsoever on the matter.

#2
rockmilk

Posted 05 November 2013 - 06:13 PM

Certified monkey.

Member
2,773 posts

Welcome to GTG :thumbsup:

Upload your minidmp files.
http://h30434.www3.h...les/td-p/253475

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go and post the result.

Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.