[MKHindman]

I have Malwarebytes Anti-Malware and run scans weekly. I checked that vprotect was in the list of applications via Task Manager and ran the quick scan. It did not find the program/virus. Any other suggestions.......I saw instructions on using the registry but would rather use the simpler method.

What should my next step be? Thanks

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Welcome to GeeksToGo, MKHindman

My name is Machiavelli and I'll try to fix your PC problems. If you are in SafeMode then print my instructions! Removing Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do, just ask me! Please stay in contact with me until the problem is fixed.





!NOTE! Please respect my volunteered time and stay with me until I declare your computer clean. If you are going to be delayed for a while, please let me know.

I am currently in training and my posts will need to be reviewed by an expert, so expect a slight delay between posts.

 

I'll come back to you ASAP.

[Machiavelli]

Welcome to GeeksToGo, MKHindman

My name is Machiavelli and I'll try to fix your PC problems. If you are in SafeMode then print my instructions! Removing Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do, just ask me! Please stay in contact with me until the problem is fixed.





!NOTE! Please respect my volunteered time and stay with me until I declare your computer clean. If you are going to be delayed for a while, please let me know.

I am currently in training and my posts will need to be reviewed by an expert, so expect a slight delay between posts.

 

I'll come back to you ASAP.

[Machiavelli]

Hello MKHindman!

 

Download zoek.exe to your desktop. (the zip file and extract the folder to your Desktop)

• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of Zoek.exe
• Start Zoek.exe as Administartor
• Copy and paste the following script in the text box of ZOEK.
  

  createsrpoint;
  StandardSearch;
  installer-list;
  installedprogs;
  uninstall-list;
  DIR /S /A:L "%systemdrive%\*">>"%temp%\log.txt";b
  

• click on the button "Run script".
• When finished, please post the logfile for further review. (Logfiles saved under your root directory - %SYSTEMDRIVE%\zoek-results.log)

 

Please don't forget to post this Logfile in your next answer:

• ZOEK Log

[Machiavelli]

Sorry, a correction to the Post above: Please download ZOEK from here. Please follow the other steps above. Thanks!

[Machiavelli]

Are you still with me? If you have any issues with the instructions just ask!

[Essexboy]

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