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Vista Fails to Start After Virus Scan Had Alureon-G


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#1
samsdad75

samsdad75

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Hello,
My pc was running sketch for a day or 2 so I ran a scan with Avast. The software immediately found the Alureon-G virus. When I tried to move it to chest it failed to do so twice. I then chose the delete option and thats where the trouble started. After the restart Vistas wouldn't start and would only get to the welcome screen before rebooting. I am able to open in safe mode. I was able to get to the blue screen and retreived the following: Stop: 0x0000008e (0xc0000005 0x8287dcc7 0xaFBD891C 0x00000000). I ran malwarbytes, TSS Killer with no effect. I used system disc and tried restore with no effect. I have downloaded otl and ran a quick scan. The following is the log OTL logfile created on: 11/24/2013 10:50:09 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Celeste\Desktop
Windows Vista Home Basic Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18943)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1014.83 Mb Total Physical Memory | 235.61 Mb Available Physical Memory | 23.22% Memory free
1.18 Gb Paging File | 0.65 Gb Available in Paging File | 55.41% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 138.81 Gb Total Space | 18.90 Gb Free Space | 13.62% Space Free | Partition Type: NTFS
Drive D: | 10.23 Gb Total Space | 2.74 Gb Free Space | 26.81% Space Free | Partition Type: NTFS

Edited by phillpower2, 24 November 2013 - 10:47 AM.
OTL log removed as not used on these forums

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#2
phillpower2

phillpower2

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:welcome: samsdad75

Please refer to the GTG malware redirection information below, good luck with it and we will be here should you need to return;

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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