
Black screen Disc Error CTRL+ALT+DEL
Started by
AWolfyOut
, Dec 18 2013 11:59 PM
#1
Posted 18 December 2013 - 11:59 PM

#2
Posted 19 December 2013 - 10:44 AM

Sorry to hear your computer will not boot.
It is possible the PC had a hard drive problem before the upgrade. If you are not able to access the recovery partition at all then I would advise getting a new hard drive then trying to recover your data from the old hard drive using an IDE/SATA to USB adapter.
It is possible the PC had a hard drive problem before the upgrade. If you are not able to access the recovery partition at all then I would advise getting a new hard drive then trying to recover your data from the old hard drive using an IDE/SATA to USB adapter.
#3
Posted 19 December 2013 - 01:10 PM

Did the power outage occur during the Windows 8.1 upgrade? If so, try running chkdsk as follows:
How to run chkdsk from the Recovery Console on Vista and Windows 7
Vista or Windows 7: If you don't have a install DVD, you can download a legal copy here:
Windows 7 Direct Download Links
Download Official Windows Vista RTM with SP1 Setup Files (32-bit and 64-bit)
Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
----------------------------------------------------------------------------------------------------
I know you were updating from 8 to 8.1 but using a Vista or Windows 7 install DVD to run chkdsk will work and will not affect anything.
Once chkdsk complete reboot and see what happens.
How to run chkdsk from the Recovery Console on Vista and Windows 7
- Boot your Vista or Windows 7 installation DVD
- When you see "Press any key to boot from CD or DVD", press Enter
- At the "Install Windows" screen, click on Repair your computer at lower left
- At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C:) and click Next
- At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
- Run chkdsk
- If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
- Type chkdsk c: /r and press Enter (use the letter from above if not C:).
Vista or Windows 7: If you don't have a install DVD, you can download a legal copy here:
Windows 7 Direct Download Links
Download Official Windows Vista RTM with SP1 Setup Files (32-bit and 64-bit)
Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
----------------------------------------------------------------------------------------------------
I know you were updating from 8 to 8.1 but using a Vista or Windows 7 install DVD to run chkdsk will work and will not affect anything.
Once chkdsk complete reboot and see what happens.
#4
Posted 20 December 2013 - 12:20 AM

Thank you for the responses, I am currently trying to download the Windows 7 Recovery. My system came pre-installed so had no discs..I am going to try your way. My Setup Utility won't boot, it saves and restarts and the same black screen ctrl restart option comes back on. The power outage did happen as the Windows 8.1 was installing, then it went to this black screen. Any help or solutions would be really really appreciated. Thank you!
#5
Posted 20 December 2013 - 08:26 AM

See how things are chkdsk has been run or run Startup Repair (up to 3 times).
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users
As Featured On:






