
CAN'T DOWNLOAD WIN 8.1
Started by
barneyhelper
, Jan 20 2014 08:29 AM
#1
Posted 20 January 2014 - 08:29 AM

#2
Posted 20 January 2014 - 10:06 AM

Open cmd as administrator and type the below command and enter.
Then try again.
net user administrator /active:yes
Then try again.
#3
Posted 20 January 2014 - 10:10 AM

I've already tried that and Win 8 won't allow you to open the "Store" after doing same.
#4
Posted 20 January 2014 - 10:43 AM

Ok do one thing
Open run type
click on users
Double click on Administrator
uncheck the " Account is Disabled"
Reboot your system and try it.
If doesn't work then open local group policy
Open run and type
On right side Double click on Administrator Account Status and enabled it.
reboot and try it out
Open run type
lusrmgr.msc
click on users
Double click on Administrator
uncheck the " Account is Disabled"
Reboot your system and try it.
If doesn't work then open local group policy
Open run and type
secpol.mscSelect Local Policies > Security Options
On right side Double click on Administrator Account Status and enabled it.
reboot and try it out

#5
Posted 20 January 2014 - 12:50 PM

These commands are not available in Win 8.0
#7
Posted 21 January 2014 - 09:15 AM

This is strange I am also using windows 8 and these commands works.These commands are not available in Win 8.0
Its windows 8, pro or enterprise ?
#8
Posted 21 January 2014 - 12:51 PM

This laptop is only a month old (Dell Iinspiron 15) and came with Win 8.0 installed (not Pro or Enterprise). There is no Product Key code sticker on it for Win 8.0 as I believe it is embedded in the newer BIOS version coming on new laptops with Win 8.0.
To follow "CompCav's" instructions in previous post, I think I have to have the Product Key for the Win 8 installed software on this laptop and I don't have a clue on how to extract it.
To follow "CompCav's" instructions in previous post, I think I have to have the Product Key for the Win 8 installed software on this laptop and I don't have a clue on how to extract it.
#9
Posted 21 January 2014 - 01:01 PM

1. Download and install the free Belarc Advisor program.
2. Run the program. When it displays the results in your default web browser, scroll down until you see your Windows 8 product key like below.
2. Run the program. When it displays the results in your default web browser, scroll down until you see your Windows 8 product key like below.

#10
Posted 22 January 2014 - 04:08 PM

Hi CompCav,
The Belarc Advisor program worked just fine to identify my product key, BUT this OEM product key will not work for the retail version of win 8 on the CNET web link you advised previously. Any other suggestions?
The Belarc Advisor program worked just fine to identify my product key, BUT this OEM product key will not work for the retail version of win 8 on the CNET web link you advised previously. Any other suggestions?
#11
Posted 22 January 2014 - 04:23 PM

Since it is a Dell we can try this Dell process:
1) Uninstall KB2871389 and reboot.
2) Download the KB2871389 update from Microsoft --> Here
3) Install the KB2871389 update manually and reboot.
4) You should now (hopefully) see the 8.1 upgrade in the Windows Store and be able to download it.
1) Uninstall KB2871389 and reboot.
2) Download the KB2871389 update from Microsoft --> Here
3) Install the KB2871389 update manually and reboot.
4) You should now (hopefully) see the 8.1 upgrade in the Windows Store and be able to download it.
#12
Posted 22 January 2014 - 06:51 PM

Hi CompCav,
I contacted Dell Support chat line and they did a remote access to my computer and did a reset of my "Store" tile. After that they were able to start the download of win 8.1 which is still downloading at this time. Hopefully will complete within the next two hours and I'll have win 8.1.
Will let you know the results.
I contacted Dell Support chat line and they did a remote access to my computer and did a reset of my "Store" tile. After that they were able to start the download of win 8.1 which is still downloading at this time. Hopefully will complete within the next two hours and I'll have win 8.1.
Will let you know the results.
#13
Posted 22 January 2014 - 07:20 PM


#14
Posted 23 January 2014 - 06:57 AM

Hi CompCav,
Now running Win 8.1 but lost my address book for OUTLOOK. Outlook was installed from Microsoft 2000 SR-1 disk and now when I open Outlook it can't find the WAB DLL file for address book. Get an error message when I try to run import/export in Outlook. Any ideas?
Now running Win 8.1 but lost my address book for OUTLOOK. Outlook was installed from Microsoft 2000 SR-1 disk and now when I open Outlook it can't find the WAB DLL file for address book. Get an error message when I try to run import/export in Outlook. Any ideas?
Edited by barneyhelper, 23 January 2014 - 06:58 AM.
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